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-   -   Archived: The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/760859-archived-nexus-information-thread.html)

xero9 Mar 13, 2014 11:10 am


Originally Posted by tng11 (Post 22513910)
When flying, do we need to be in possession of our NEXUS cards?

I know for the US you don't need to have the card to use GE. But say I lose my card abroad while travelling and return to Canada. Would using the NEXUS kiosk to clear CBSA be a violation of the program? (e.g. only if they decide to give me a secondary check, they would know)

Been in this situation.. Flew to my in-laws and they're so paranoid about someone breaking into their house, so they took our passports (and apparently NEXUS cards) and hid them in a food box in the cupboard. Before leaving, I grabbed our passports not realizing our NEXUS cards were in there as well. Didn't find out until we were at the airport already. Was a tough call, but the rules are the rules, so I did not use NEXUS on that trip.

As stated above me, there is nothing stopping you from using the kiosk, and there's a high chance you'll make it through without needing your card. If you get selected for a secondary though, you're going to wish you hadn't used it.

atsak Mar 13, 2014 11:44 am


Originally Posted by Reid (Post 22516722)
Two questions:

If your connecting YOW-YYZ-MCO or YOW-YUL-MCO, are you able to use the GE kiosks at the connecting airport?

When returning to Canada, if two members of the same household are using the Nexus kiosk, do we need to fill out 1 or 2 customs forms?

Thanks!

In YYZ I think (IIRC) you have to exit landside then go back in through the main entrance to CBP pre-clearance unless this has recently changed. Not a huge deal really for the time savings but might be a bit messed up with the luggage situation now if you're checking any bags. It may not be possible to use the kiosks in that case. Hopefully someone else has done this recently and can comment in a more informed way.

I cannot speak to YUL I have not transited there before.

Reid Mar 13, 2014 1:10 pm


Originally Posted by atsak (Post 22517540)
In YYZ I think (IIRC) you have to exit landside then go back in through the main entrance to CBP pre-clearance unless this has recently changed. Not a huge deal really for the time savings but might be a bit messed up with the luggage situation now if you're checking any bags. It may not be possible to use the kiosks in that case. Hopefully someone else has done this recently and can comment in a more informed way.

I cannot speak to YUL I have not transited there before.

Interesting, we would be checking luggage, so that could pose a problem.

flyquiet Mar 13, 2014 5:40 pm


Originally Posted by tng11 (Post 22513910)
When flying, do we need to be in possession of our NEXUS cards?

I know for the US you don't need to have the card to use GE. But say I lose my card abroad while travelling and return to Canada. Would using the NEXUS kiosk to clear CBSA be a violation of the program? (e.g. only if they decide to give me a secondary check, they would know)


Originally Posted by NA-Flyer (Post 22514779)
I have done many many trips to canada and whenever I approach the nexus kiosks nobody from CBSA ever asked me to present or show my card. However, for secondary checks I think they will ask for it.


Originally Posted by emcampbe (Post 22514890)
Kiosk does not ask for your card, however, program rules are very clear that you can not use Nexus without your card with you - see terms and conditions

So basically, carry your card with you. If caught, there's an excellent probability of having your membership revoked and it will be unlikely you'll be accepted into the program again anytime in the following several years, if at all. Not a risk I would take.

My 2c: My advice, do not lose your card abroad. Always have it with you. I keep mine with my credit card. I show it as ID when I am asked for photo ID instead of DL that shows my address, or health card etc. That way I always know I have it.
It is such a tiny thing to carry. Same with the passport. I can't really "get" why people look for loopholes not to have them. I understand it ex post facto, "my passport was stolen, my NEXUS card was stolen, what do I do now?" but it's the hypothetical ones, "what if at some future point I don't bring it?" Just bring it. It is a privilege, not a right.

Also, in Canada, although you don't have to show the card to the NEXUS machine, it is readable in lieu of passport in the GE machine in TB US immigration, and you need to flash it to use the NEXUS line for the baggage scanner.


Originally Posted by Reid (Post 22516722)
When returning to Canada, if two members of the same household are using the Nexus kiosk, do we need to fill out 1 or 2 customs forms?

Thanks!

I think logically, everyone on the form has to be in the same queue and the rules are clear that non-NEXUS members cannot use the NEXUS lane.

When travelling with my non-NEXUS spouse, I make him fill in his own customs form and I leave him to fend with the queue. His choice, his problem.

AA_EXP09 Mar 13, 2014 8:19 pm

Carecard doesn't even have a photo...
I have 2 (real, legal, and legitimate) ID documents that are plastic cards that don't have my address that are not my NEXUS card (though I need these ones in order to enter certain nations.)
In fact, my DL doesn't have a photo...

D582 Mar 13, 2014 8:44 pm


Originally Posted by Reid (Post 22516722)
Two questions:

If your connecting YOW-YYZ-MCO or YOW-YUL-MCO, are you able to use the GE kiosks at the connecting airport?

When returning to Canada, if two members of the same household are using the Nexus kiosk, do we need to fill out 1 or 2 customs forms?

Thanks!

At YYZ, if you are flying AC (which would be in Terminal 1), follow signs for F Gates Connections. It will take you landside but then to a special US connections entrance. They will check your boarding pass to get into the area. Then you must check-in on a kiosk to confirm information about checked bags, however you need not collect them. There are a series of monitors that your name will appear on and you must wait for it to say proceed to US customs. You will then exit into the US customs connection area where there are GE and NEXUS kiosks you can use. You will then briefly speak to a US CBP officer and they will likely ask about checked bags and you may have to confirm a photo of the bag on a screen. After which you can proceed through security. Not sure about the process at Terminal 3.

At YUL, you follow the signs for US connections (which is quite a bit of a walk from the domestic gates). You will then go through security and then you are in the same US customs hall as everyone else which has GE and NEXUS kiosks. Luggage goes all the way through and same as YYZ, you will briefly speak to an officer and may need to confirm your luggage on a screen.

On the return to Canada about the declaration card - I'm not sure. In theory you should be able to use one card but nothing wrong about filling out separate ones.

jerryhung Mar 14, 2014 3:51 pm

This is a weird problem

My wife and my 6-month old son interviewed on March 1 (11am wife, 6:30pm son, but they were both seen at 11am by Canadian & US officers)

Same day or next day, wife's GOES shows approved, my son's did not (no approval message in his GOES account)
I thought it could be a fluke and didn't bother following up

Today, 3/14, my wife received the NEXUS card in mail, my son did not
I just called YYZ and left a message regarding this

I'm afraid my son (being an infant) got missed in the system, due to his "interview" got merged with my wife? It seems like the system thinks he missed the interview

Anything else I can do to update the status?
I'll be in YYZ early April again with whole family, we can visit NEXUS office then if necessary <-- this "missing approval" means I can't use NEXUS lane for the family now @@ boo

xero9 Mar 14, 2014 6:52 pm


Originally Posted by jerryhung (Post 22525497)
Anything else I can do to update the status?

I've read this forum a LOT and I've seen this come up multiple times (three people go for the interview but only two get the approval).

If I'm not mistaken, a call to the NEXUS office and they should be able to check. They likely forgot to click something at the end of the interview. A little tip.. Rather than leaving a message, just hang up and phone back in a few minutes. I got their voicemail, and hung up. A few minutes later I decided I'd call back and leave a message and someone picked up :P

Also, for what it's worth.. When I went for my interview, I gave them my US passport (the only one I had at the time). I used NEXUS for over a year before I went in to add in my newly gotten Canadian passport, and they were shocked that I didn't have ANY passport information in the system. They seem pretty sloppy at completing applications/interviews correctly.

jerryhung Mar 15, 2014 3:40 pm


Originally Posted by xero9 (Post 22526233)
I've read this forum a LOT and I've seen this come up multiple times (three people go for the interview but only two get the approval).

If I'm not mistaken, a call to the NEXUS office and they should be able to check. They likely forgot to click something at the end of the interview. A little tip.. Rather than leaving a message, just hang up and phone back in a few minutes. I got their voicemail, and hung up. A few minutes later I decided I'd call back and leave a message and someone picked up :P

Also, for what it's worth.. When I went for my interview, I gave them my US passport (the only one I had at the time). I used NEXUS for over a year before I went in to add in my newly gotten Canadian passport, and they were shocked that I didn't have ANY passport information in the system. They seem pretty sloppy at completing applications/interviews correctly.

Funny enough
I just checked GOES today (3/15), 1 day after I left a voicemail (3/14), and the baby got the approval notification!!!!!!!

Guess someone does listen to the voicemail message and approved it?
I did leave my interview date, application ID #, name and etc in the voicemail ... so probably helped (nobody called me to notify though)

EDIT: 7:23pm received call from NEXUS YYZ office notifying me that my baby has been approved :)

xero9 Mar 15, 2014 7:18 pm


Originally Posted by jerryhung (Post 22530397)
Funny enough
I just checked GOES today (3/15), 1 day after I left a voicemail (3/14), and the baby got the approval notification!!!!!!!

Guess someone does listen to the voicemail message and approved it?
I did leave my interview date, application ID #, name and etc... so probably helped (nobody called me to notify though)

EDIT: 7:23pm received call from NEXUS YYZ office notifying me that my baby has been approved :)

Good to know!

Glad everything worked out for you :)

YVR guy Mar 17, 2014 6:27 pm

Who is in "Exempted Group" of Perm Residents?
 
On the Nexus website, it talks about eligibility requirements. Who exactly are these "certain permanent residents"? I assume they are referring to PR's holding a passport from a certain list of countries? If so, what countries qualify for the 3 year residency exemption?

Quote from NEXUS website:

In addition, certain permanent residents are also exempted from the three-year residency requirement. However, permanent residents who do not fall within an exempted group are reminded that the three-year residency requirement still applies

Can somebody please explain.

emcampbe Mar 17, 2014 10:27 pm


Originally Posted by Reid (Post 22516722)
When returning to Canada, if two members of the same household are using the Nexus kiosk, do we need to fill out 1 or 2 customs forms?

Thanks!

I'm going to assume you are referring to two Nexus members in the same household, is that correct? If so, my wife and I have always used a single customs card to enter Canada since we have both had Nexus, but I think you can do it on individual forms, too. I think I asked in the office if this was ok once. Either way, have never had the clerk collecting the cards have a problem with us using the one declaration card and two Nexus receipts. The only downside, I think, to doing this, is that you have to be cleared out of customs together - so if one of you gets a code to be sent to secondary, you'd both have to go.

Entering the US we use GE now, but before the time we had access, we actually would fill out separate cards. That is because going into the US, you have to have the same family (last) name to use the same card (IIRC), and since she didn't change her name, ours are different.

If you are talking about a non-nexus and nexus members, I agree with the flyquiet response. I don't think I've ever seen it specifically addressed anywhere, but given the strict rule about not being able to mix Nexus and non-Nexus folks, I would not do anything that could be interpreted as even being close to the appearance of this. Not worth it. I stood in the pre-clearance line enough with my wife (though not married at the time) before she got it - She knew she was going to have to get it with our travel patterns.

YVR guy Mar 18, 2014 10:02 am

3 Year Residency Exemption
 

Originally Posted by emcampbe (Post 22542601)
I'm going to assume you are referring to two Nexus members in the same household, is that correct?

If you are talking about a non-nexus and nexus members,


Neither. I'm simply talking about a NEW application for a Nexus card by a Permanent Resident. i.e. Not a US or Canadian citizen.

Ammendment to the Three-Year Residency Requirement

http://www.cbsa-asfc.gc.ca/prog/nexu...-avis-eng.html

Which PR's qualify for the 3 year exemption?

flyquiet Mar 18, 2014 11:50 am

YVR Guy, emcampbe was replying to Reid, not your post.

Reid Mar 18, 2014 12:00 pm


Originally Posted by emcampbe (Post 22542601)
I'm going to assume you are referring to two Nexus members in the same household, is that correct? If so, my wife and I have always used a single customs card to enter Canada since we have both had Nexus, but I think you can do it on individual forms, too.

Yes, we both have Nexus. Thanks for your help.


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