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-   -   Archived: The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/760859-archived-nexus-information-thread.html)

Gogie Jan 10, 2013 7:40 am


Originally Posted by gglave (Post 20016508)
When I use GE at YVR transborder the US CBP officer usually asks to see my Nexus card. It's so prevalent that I just hand it over along with my boarding pass and the card from the machine, prior to his 'where are you going what are you doing' questions...

Interesting. I should note that all of my travel originates in YYZ so maybe we do things differently in the centre of the universe ;). As I noted above, I have only been directed to a secondary once since getting Nexus. That was when entering the US (at YYZ) and it simply consisted of the standard questions. Other than that I have never been required to speak to either a Canadian or US agent. I simply show/hand in my documents and go on my merry way. The ability to avoid all verbal contact with border agents makes Nexus/GE invaluable in my opinion.

fin 645 Jan 10, 2013 8:23 am


Originally Posted by Gogie (Post 20017002)
Other than that I have never been required to speak to either a Canadian or US agent. I simply show/hand in my documents and go on my merry way. The ability to avoid all verbal contact with border agents makes Nexus/GE invaluable in my opinion.

That's not how it works at YVR nor YUL - you still end up talking to an agent and being asked all those stupid questions. I gather that it may have something to do with those locations having agents who do both immigration and customs - anyone know more about why it happens?

OuttaYOW Jan 10, 2013 8:29 am

I have transboarded extensively over the past 18 months using GE instead of NEXUS at YOW, YUL and YYZ. Procedures vary from being asked questions, destination, purpose etc. at YOW and YUL to only handing over printed Entry Form at YYZ. Last experience though in YYZ almost resulted in missing flight to FLL, although partly my fault. Was bringing food, so made sure to declare such on GE kiosk question. Got card with X across it and was directed to secondary as expected. Once in secondary area - big room, was told to go to a desk at the end where 2 officers were seated .First one asked for my documentation - boardind pass, passport and NEXUUS card. Was then told to have a seat in the waiting area near entrance. Sat down with my carry-on and to be checked luggage by my side. Big signs all over prohibiting use of cell phone or other electronic devices and overhead security cameras... Decided against texting my non-NEXUS SO to let her know where I was and getting a bit concerned as our flight was leaving soon. Fifteen minutes pass, could see the officers keying what I assume was my info in their system. Decided that I would enquire at T-15 when the second officer calls my name (sort of) out loud. .Rapidly made my way to his desk where I was handed my documents back and told to go out the 'back' door. No questions asked about what type of food I was bring in (tins of foie gras), no requests to open suitcase and show product, nothing. Exited secondary, dropped off bag on conveyer belt, cleared security via NEXUS line and was last pax to board, to the great relief of my SO. BTW, never had a GE sticker on my passport.

csa271 Jan 10, 2013 8:31 am


Originally Posted by gglave (Post 20016508)
When I use GE at YVR transborder the US CBP officer usually asks to see my Nexus card. It's so prevalent that I just hand it over along with my boarding pass and the card from the machine, prior to his 'where are you going what are you doing' questions...

I get asked to show my card for GE about 50% of the time in YUL, and I get asked the standard questions every time.

Ace Cdn Jan 10, 2013 10:10 am

I passed through YYC last week and used GE....the officer took my slip said thank you and that was it.

allbrosca Jan 10, 2013 12:29 pm

I have been asked for my passport going through US customs in YYZ, but I think it only has happened to me once. Wasn't that long ago either. I was with my wife who also has Nexus and they asked her too.

cmgalan Jan 10, 2013 1:48 pm


Originally Posted by csa271 (Post 20017299)
I get asked to show my card for GE about 50% of the time in YUL, and I get asked the standard questions every time.

What card for GE? Are you referring to your Nexus card? My understanding is that GE is associated with your passport which is scanned in the GE machine prior to the finger print test and Q&A on screen.

PhotoJim Jan 10, 2013 3:59 pm

http://www.yqr.ca/images/News_Releas...NEXUS_Line.pdf

NEXUS security line now at YQR.

My wife and I might be the only NEXUS users living in Regina... :) yay for us!

I'm sure there are a few others, and now a lot of incentive for more to get it, particularly if you need to board an early-morning flight. YQR security is a little crazy if you're leaving between 6 and 7 am.

sjl Jan 10, 2013 8:27 pm

My CBP experience in HNL
 

Originally Posted by canadiancow (Post 20002379)
No, it was placed on YOUR passport :p

I can assure you that I do not, and have never had a sticker on my passport, and yet it is definitely registered for GE.

I may go ask the next time I'm near an enrollment center during business hours, but this whole sticker business is very inconsistent. Not everyone is given one, and not everyone checks if it's there.

Had my NEXUS since Oct 2011 with Iris scan and all...from Halifax during a cruise stop.
Mr Higal got his separately at DTW this year and got a CBP sticker on his passport at the same time.

Since I was at the HNL airport for business other than travel (and at a time when CBP office still was open), I decided to just pop in and get a CBP sticker for my passport. I know there's been different reports from people about not needing the stickers to use GE but I had some time to kill...

Entered and spoke to the first officer about getting the sticker - he didn't know anything about it. He spoke to another officer who said no. I asked politely if they were sure because it said on my GOES account that i am automatically approved to use the GE kiosks. I said it was a fairly new policy. A third officer from the back came out and started asking me if I had my interview with GE. I said no but had with NEXUS. He asked me how much I paid for it - I told him $50. He told me in no uncertain terms that there is no such policy and that the travel security was very serious and if anyone tries to mess around with it - could mean trouble. At this time, he was a little belligerent. I politely mentioned my husband got his sticker at the same time when he was in DTW. He replied that it was because it was done by US customs since it was on the border---duh. I put my card and passport away, thanked him and started to leave. A lady from CA who was in HNL on vacation was waiting for her GE interview had heard the whole exchange. She suggested that maybe I could give them my information since I was already there and they could check if I was indeed approved. She said the CBP guys were only doing their job...blah,blah...maybe I could print out the new policy so I had something to show them...blah,blah. OK...I came back and asked if the officer could check for me....of course, since the office is so small, they heard the whole conversation. The first officer came back out and took down my name and NEXUS number and passport info and the third officer made a phone call. I sat back down to wait and chat with the woman. I was told that they were on the phone with the SFO office and they did not want me to have to wait and (hinted strongly) that it was better if they call me when they found out anything...

Well, 30 minutes later, that third officer called me and was very apologetic that their office never received any bulletins because it was only sent to...blah, blah.. but not to HNL. He told me the memo he got from SFO said (reading it to me)1- I have to go online to my GOES account and sign up for a new account. 2- fill out an application for GE and it would be approved or not. 3- I should get a letter stating if I could come into the office and get a sticker...I decided to keep my mouth shut - apologized for the trouble and thanked him for calling me back ( I don't remember them actually asking for my number...)

Anyway, next time I want to kill some time...shoot me first.

emcampbe Jan 10, 2013 9:08 pm


Originally Posted by cmgalan (Post 20019639)
What card for GE? Are you referring to your Nexus card? My understanding is that GE is associated with your passport which is scanned in the GE machine prior to the finger print test and Q&A on screen.

I was curious about this too - there is such thing as a GE card, looks similar to the Nexus card, but is basically solely used for being able to enter the US via a land crossing, much like Nexus is for US and Canada.

GE absolutely does not require any sort of card. If you're a member, the machine allows access based on your passport (or Greencard), prints (and also takes photo). But not sure what they can do otherwise - granted many of the folks using GE at Canadian pre-clearance also have Nexus, there are almost certainly US-based GE members without Nexus, and they are certainly eligible to use GE.

IME, I've never been asked to show my Nexus card when using GE, not even sure I've needed the sticker (though have voluntarily shown it to the people manning the doors to the customs area so they know I don't need a declaration card. Up until the GE machines went in at YYZ, I was maybe asked for my Nexus card ~50% of the time by the guy collecting customs card.

HookemHorns Jan 11, 2013 6:09 am


Originally Posted by emcampbe (Post 20022149)
I was curious about this too - there is such thing as a GE card, looks similar to the Nexus card, but is basically solely used for being able to enter the US via a land crossing, much like Nexus is for US and Canada.

It looks exactly like the Nexus, but says "Global Entry" instead. I've found two uses for it (I have Nexus, and my in-laws have GE):

1. Can use Nexus lanes when returning to the US from Canada via land crossing (although CBP seemed irritated that we mixed GE and Nexus members in the same car). Reference:

http://www.globalentry.gov/faq.html#30

2. When using PreCheck. If my BP doesn't show elite status, the TSA doc checkers have occasionally told me I can't be in that line. Producing a Nexus or GE card sorts that out quickly.

canadiancow Jan 11, 2013 9:36 am


Originally Posted by HookemHorns (Post 20023951)
2. When using PreCheck. If my BP doesn't show elite status, the TSA doc checkers have occasionally told me I can't be in that line. Producing a Nexus or GE card sorts that out quickly.

Yeah, I had a slight issue at SFO, because I have no status. However, lines everywhere were light, and I told them I was enrolled in Pre✓, but they had to ask a supervisor, before someone finally just scanned my boarding pass and it gave me the three beeps.

I'm surprised TSA know what a NEXUS/GE card is. One trip, and tried to get through security using NEXUS as my identification. They wouldn't accept a US issued trusted traveler identification card (the document checker had no idea what it was, and neither did the supervisor), but instead made me show them my Ontario driver's license.

So now when I fly, regardless of origin/destination, I bring my passport. It's accepted everywhere as identification.

And if I have a problem with Pre✓, I just tell them to scan the boarding pass.

csa271 Jan 11, 2013 9:59 am


Originally Posted by cmgalan (Post 20019639)
What card for GE? Are you referring to your Nexus card? My understanding is that GE is associated with your passport which is scanned in the GE machine prior to the finger print test and Q&A on screen.

My NEXUS card that is, even when I am using GE. One does indeed scan the passport at the kiosk, but what I meant is that the CBP officer sometimes also asks to see the NEXUS card for some reason. Based on some posts I seem to be the only one.

arf04 Jan 11, 2013 10:16 am


Originally Posted by PhotoJim (Post 20020558)
http://www.yqr.ca/images/News_Releas...NEXUS_Line.pdf

NEXUS security line now at YQR.

My wife and I might be the only NEXUS users living in Regina... :) yay for us!

I'm sure there are a few others, and now a lot of incentive for more to get it, particularly if you need to board an early-morning flight. YQR security is a little crazy if you're leaving between 6 and 7 am.

It would be nice if there was somewhere close to YQR to complete the Nexus process. I'm still working on getting organized on that.

Def for the morning flights a line bypass would be good. My next flight out is on the YYC 5 a.m. departure so I'm probably going to be ok there.

emcampbe Jan 11, 2013 11:35 am


Originally Posted by csa271 (Post 20025315)

Originally Posted by cmgalan (Post 20019639)
What card for GE? Are you referring to your Nexus card? My understanding is that GE is associated with your passport which is scanned in the GE machine prior to the finger print test and Q&A on screen.

My NEXUS card that is, even when I am using GE. One does indeed scan the passport at the kiosk, but what I meant is that the CBP officer sometimes also asks to see the NEXUS card for some reason. Based on some posts I seem to be the only one.

And I'm still questioning how an officer can ask to see a card that is not only not required when using GE, but also one that most GE members don't have.


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