I'm willing to forgive it in the smaller interior airports, but when agents at MCO doesn't recognize it I'm rather O.o

+1

Or ORD, SFO, PDX, DEN, EWR, etc.. :eek: :o

Anybody else notice how the Nexus only lines at domestic CATSA checkpoints are longer than regular and Elite line ups?

On the weekend I stopped by the Calgary Nexus Office and talk to a US CBP officer regarding GE for infants. In answer to the above questions:
1) There is an additional procedure for infant to get onto the GE system. A US CBP on duty Manager must authorize an exemption to the fingerprint system. Similar to Nexus no IRIS scan for infants. Also, the fingerprint system does not work with young children. The Officer reported an unsucessful attempt at fingerprinting a four year old. An appointment will be required to get the US CBP officers and Managers to authorize the fingerprint waiver and have it coded into the GE system.
2) No, but see above response in #1.
3) Yes, once the system is appropriately configured within the users profile.
4) All members of the family must cross the border using the same instruments. Therefore it is not possible/SOP for parents to use GE and the infant/child to use Nexus front of the line privileges. I had enquired about the possibiltiy of using the GE terminals at YYC for wife and me an then presenting my daughters Nexus card to the primary inspection line officer. There was a definite and professional "no" by the CBP officer, so it appears that this scenario was contemplated during their GE introductory training.

The US CBP officer directed me to call into the YYC office during regular business hours and arrange an informal appointment for getting my daughters fingerprints waived.

For those Canadians living in the US who need to update their immigration documentation - turns out you do not have to go back to a NEXUS office on the border to get this done.

The GE office at SFO was able to make the change for me with no problems. I walked in when they weren't busy and they updated my record and even gave me a new sticker. I'm not certain if the change works for both GE and NEXUS, but everything in GOES looks normal.

I have even used it as ID at Capitol airports like CMH and IND in the Midwest and I had no issues. Training is the key. If a TSA Agent does not recognize a Nexus as a Government ID, then they were not properly trained.

I'm a bit confused about this one.
The US Border guy wasn't very clear.

Our 6yo son, wife,2yo daughter and me have nexus adn I presume GE.

Son, Wife, Me got fingerprinted and Iris.

Daughter has IRIS exemption sticker and no finger print obvioiusly.

We were told that if we all travel together, we can't use the Nexus Iris Scan the daughter isn't Iris qualified, it's all or nothing.

For Global Entry, we didn't get any duty manager to do anything.

I am very confused!

Nexus renewal/ YYZ/ Niagara Fall Whirlpool Bridge
 

Applied for my Nexus renewal 12 weeks before expiry. Conditional came through online about 8 weeks later. But first avail appointment YYZ was not for 12 more weeks? Buffalo and Niagara Falls had appointments open in 48 hours and took Niagara Falls Whirlpool bridge because I knew the Bridge there was Nexus only so low risk of delay getting in.

No delay at bridge of course (I think it is a one lane road under the train track bridge so light traffic anyway since Nexus required). Was there 40 minutes early just in case, they were courteous, efficient, detailed with info, and were able to take me early. I was in and out after the renewal photo and brief cubicle meeting in about 10 minutes. They also explained Global kiosk program which I had seen but didn't know much about.

Realized I had to pre-pay a toll ($2.75) into my Nexus account before I crossed back. Figured out how to do that in their kiosk/room and put $10 cash USD into my account. Drove right back, asked if I had bought anything- I had not- and was on my way.

Now waiting for new card to come in the mail. And I have almost 4 weeks before my expiry so should be ok. Very polite service oriented staff in Whirlpool bridge US customs office.

Wife, twelve year old son and I are all Nexus holders and GE approved. My son uses the nexus iris scanner and then at the GE kiosk, he gets a CD code which stands for check documents as he is not figer printed! When travelling togther we always choose Nexus as a family unless its down and then we use GE!

Used my Nexus card twice in the US as my ID through TSA and both times the agent/clerk looked confused and was unsure, but because the name matched and the card had the pretty untraviolet icons on it, he was fine, but looked so confused!

One TSA agent/clerk saw me with muliple Passports and ID's and ask why I had so many ID's......seriously I asked with a tone of annoynace, just because I said.....havent used because since grade school, nice to see it still works! :D

Yes, Happened to get my Nexus at Whirlpool. Easy to get to, great staff, and the Bridge itself (being Nexus ONLY) is easy to cross if you have a Nexus Card - and money in your account! ;)

I'm very glad I have my Nexus. Makes crossing so much easier into and out of Canada. G.E. now included is also a perk. Not a bad system IMO.
Shocked that some TSA's (apparently from the posts here) don't know it's a GOVERNMENT ISSUED ID card. Sheesh! Never had a problem with that, myself.

This weekend, my wife and I will use our Nexus cards for the first time at a land crossing - we've only used them in airports before. We're doing a quick (3 hours) pop across the border from Canada into the US for a bit of outlet shopping. We will clearly exceed our allowable limit (given that, for the time being, that limit = 0).

For airports, the advice I have gotten has been to not use Nexus if you're over your limit - going to see a CBSA agent in person can allow for discretion on whether or not you're asked to pay duty, whereas answering "Yes" on the Nexus screen guarantees you'll be sent straight to a cashier.

Is the situation/advice the same on land? Obviously we intend to declare everything we purchase (not wanting to risk our Nexus status), so knowing we'll be over our limit, should we avoid using the Nexus lane altogether, or still use it for what will presumably be a faster queue, and then see what the agent says?

Many thanks!

Go through the Nexus lanes. They now ask you if you have anything to declare. You make your statement and the officer will decide if you need to go in or not. Same thing will happen whether you are in the regular lanes or the Nexus lanes at a land border crossing.

Note this is for US CBP stations, does not apply to CBSA stations. Whether or not you are required to use the iris scanner or not depends on the station. For YYZ it appears that all family members go to the crew line. However at YYC the procedure is for all members with iris scanner capabilities should use the scanner, then the members without no iris scan sticker are entered into the system manually. The difference appears to be the amount of work the agent is required, there is less work for agents where the traveller uses the iris scanners.
For me, I just use the iris scanner and if something is done wrong apologise for the confusion and get the procedures done right.

[QUOTE=morphius909;18338083 For Global Entry, we didn't get any duty manager to do anything.

I am very confused! [/QUOTE]

For your son, you can now go to the Nexus office and get his finger prints transferred into GE. At the same time, according to the Calgary Nexus Office, you can get a fingerprint exemption for your daughter. Note of caution, I am not sure how well the finger print exemption procedures are known by the US CBP officers, so YMMV.

Here is the link to the PDF webform for filling out a declaration card. http://www.cbsa-asfc.gc.ca/publicati...s/e601-eng.pdf

I used the above form to clear Nexus after a shopping trip through Peace Arch crossing. Very fast procedure, as soon as the CBSA officer asked if I have anything to declare I presented the printed out form with hand written dollar amounts. I was on my way in about 20 seconds from getting to the booth.

Some of the bridges have a little mailbox just before the customs/immigration booth and you just put the form in there.