Mar 18, 2018, 7:28 am
Last edit by: TWA884
Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States or when using CBP Preclearance facilities. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
Enrollment on Arrival Locations
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
- A valid passport. If you travel using more than one passport, please bring them all to the interview so that the information can be added to your file.
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.
- A permanent resident card (if applicable).
Enrollment on Arrival Locations
Global Entry Enrollment on Arrival
May 4, 2020, 11:27 am
#407
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,642
Enrollment on Arrival (EoA) is CBP program that allows Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States. The EoA program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.
May 16, 2020, 6:36 am
#408
Join Date: Oct 2019
Location: London
Programs: BA GGL/CCR, Hilton Honors Diamond, Virgin Flying Club Gold
Posts: 123
Global Entry EoA in Dublin from UK
I'm based in London and have had all my trips to the US cancelled due to Covid and there will probably be no trips for the foreseeable future. I've noted that Dublin is on the list of places where I can do EoA and plan to make a trip over once Covid starts to die down.
Is it possible to do an EoA interview from Dublin flying in from the UK (as a part of the Common Travel area... not sure whether this would be an issue) or will I have to fly in from a third country (e.g. France or Spain)
TIA!
Is it possible to do an EoA interview from Dublin flying in from the UK (as a part of the Common Travel area... not sure whether this would be an issue) or will I have to fly in from a third country (e.g. France or Spain)
TIA!
May 16, 2020, 1:36 pm
#409
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,642
I'm based in London and have had all my trips to the US cancelled due to Covid and there will probably be no trips for the foreseeable future. I've noted that Dublin is on the list of places where I can do EoA and plan to make a trip over once Covid starts to die down.
Is it possible to do an EoA interview from Dublin flying in from the UK (as a part of the Common Travel area... not sure whether this would be an issue) or will I have to fly in from a third country (e.g. France or Spain)
TIA!
Is it possible to do an EoA interview from Dublin flying in from the UK (as a part of the Common Travel area... not sure whether this would be an issue) or will I have to fly in from a third country (e.g. France or Spain)
TIA!
Enrollment on Arrival interviews are conducted at the Dublin airport by CBP officers during the US immigration and customs inspections prior to departure to the US. So regardless of whether or not you are coming from the Common Travel Area, you still need to access the US PreClearance facility in DUB. I doubt that it is possible if not traveling to the US.
Do note that EoA at DUB is available only between 9:00am and 1:00pm on Fridays, Saturdays, Sundays and Mondays.
Edited to add:
Here are a couple of older posts on this issue:
It’s Enrollment on ARRIVAL (to the US). If you’re flying into Dublin and you don’t have a US plane ticket, then you won’t have access to the US Pre-clearance (CBP) facility.
https://www.cbp.gov/travel/trusted-t...llment-arrival
https://www.dublinairport.com/flight...a-preclearance
https://www.cbp.gov/travel/trusted-t...llment-arrival
https://www.dublinairport.com/flight...a-preclearance
Jun 3, 2020, 12:15 pm
#410
Join Date: Jan 2019
Programs: KrisFlyer Gold, HH Gold, Shangri-La Jade, Marriott Gold
Posts: 7
Change of visa on Global Entry
Hi, I enrolled into TTP-Global entry on a B1/B2 but will be changing to a H-1B on my next entry into the U.S, the CBP site says the change has to processed by an officer and cannot be self updated on your account, was wondering if EoA can be used to update my visa type on my GE account as enrollment centers are currently closed.
Jun 4, 2020, 2:42 am
#411
Suspended
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Posts: 102,095
Hi, I enrolled into TTP-Global entry on a B1/B2 but will be changing to a H-1B on my next entry into the U.S, the CBP site says the change has to processed by an officer and cannot be self updated on your account, was wondering if EoA can be used to update my visa type on my GE account as enrollment centers are currently closed.
Just make sure that when you are at such a US federal inspection facility doing the EOA process that you get CBP to manually process the visa update before again using the self-service, computerized declaration processes (of GE kiosks, APC kiosks and Mobile Passport Control). I say this because it’s best to mitigate for the the risk of being flagged for trying to use a visa inconsistent with the purpose of your entries to the US.
Jul 18, 2020, 5:08 pm
#412
Join Date: Mar 2016
Programs: BA Gold
Posts: 681
Interview on arrival in Dublin
My kids' pre-approval is due to expire next month. It came too late for them to do interview on arrival at LAX last Summer and we were going to do it on arrival in Portland last week but of course we can't travel to the US at the moment. Having gone through the two stage process (UK and US side) and waited months for pre-approval I am wondering whether a day trip to Dublin from London might be worthwhile.
Have anyone done interview on arrival in Dublin and, if so, please could you let me know how it worked. Is it available all the time because it would be a shame to have a wasted journey.
Many thanks.
Have anyone done interview on arrival in Dublin and, if so, please could you let me know how it worked. Is it available all the time because it would be a shame to have a wasted journey.
Many thanks.
Jul 18, 2020, 5:33 pm
#413
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,642
Hello Newly Wed,
I merged your question into the Global Entry Enrollment on Arrival thread, where this question has recently been asked and answered.
The bottom line is that a day trip will not do. You need to have a ticket to fly to the United States and present yourself to US CBP inspection for admission to the United States in order to have your Global Entry enrollment interview at the DUB pre-clearance location.
BTW, the deadline to complete the enrollment interview has recently been extended to 545 days (18 months) from the date of receiving the conditional approval.
TWA884
Travel Safety/Security co-moderator
I merged your question into the Global Entry Enrollment on Arrival thread, where this question has recently been asked and answered.
The bottom line is that a day trip will not do. You need to have a ticket to fly to the United States and present yourself to US CBP inspection for admission to the United States in order to have your Global Entry enrollment interview at the DUB pre-clearance location.
BTW, the deadline to complete the enrollment interview has recently been extended to 545 days (18 months) from the date of receiving the conditional approval.
TWA884
Travel Safety/Security co-moderator
Jul 19, 2020, 2:03 pm
#414
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
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A google search of EOA comes up with this page
https://www.cbp.gov/travel/trusted-t...llment-arrival
Though note the limited days and times.
Though I'm not sure that they actually offer EOA because when you arrive in Ireland you arrive in Ireland and not the US so perhaps it's Interview on Departure?
But your problem would be is getting access to the pre clearance part of the terminal
And is it a service they are even offering at the moment? I can see it being dropped to reduce staff interactions
https://www.cbp.gov/travel/trusted-t...llment-arrival
Though note the limited days and times.
Though I'm not sure that they actually offer EOA because when you arrive in Ireland you arrive in Ireland and not the US so perhaps it's Interview on Departure?
But your problem would be is getting access to the pre clearance part of the terminal
And is it a service they are even offering at the moment? I can see it being dropped to reduce staff interactions
Jul 19, 2020, 2:50 pm
#415
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,642
A google search of EOA comes up with this page
https://www.cbp.gov/travel/trusted-t...llment-arrival
Though note the limited days and times.
Though I'm not sure that they actually offer EOA because when you arrive in Ireland you arrive in Ireland and not the US so perhaps it's Interview on Departure?
But your problem would be is getting access to the pre clearance part of the terminal
And is it a service they are even offering at the moment? I can see it being dropped to reduce staff interactions
https://www.cbp.gov/travel/trusted-t...llment-arrival
Though note the limited days and times.
Though I'm not sure that they actually offer EOA because when you arrive in Ireland you arrive in Ireland and not the US so perhaps it's Interview on Departure?
But your problem would be is getting access to the pre clearance part of the terminal
And is it a service they are even offering at the moment? I can see it being dropped to reduce staff interactions
This is an informational forum. Please let's try to keep our messages here factual and refrain from posting conjecture and speculation.
Thank you,
TWA884
Travel Safety/Security co-moderator
Jul 20, 2020, 7:17 am
#416
Join Date: Dec 2015
Location: ORD
Programs: UA 1K, Marriott Ambassador, AA Platinum, Avis Pres Club, Hertz Pres Circle
Posts: 564
Domestic arrival - GE Interview...
I have a domestic flight and was wondering if it is possible to walk to the international terminal to have my interview?
Jul 20, 2020, 8:01 am
#417
Join Date: Sep 2009
Location: Global
Posts: 5,998
Obviously, with an appointment, you can do your scheduled interview after a domestic flight. But, that is in a different area, outside customs and immigration.
Jul 20, 2020, 10:04 am
#418
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
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As Global321 wrote above, enrollment on arrival interviews are conducted by CBP officers during the US immigration and customs admission inspections upon arrival in the US.
Last edited by TWA884; Jul 20, 2020 at 5:19 pm Reason: Update Enrollment Centers closure dates
Jul 20, 2020, 1:52 pm
#419
Join Date: Dec 2015
Location: ORD
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Posts: 564
No. GE on Arrival is a specific program as you get to customs and immigration coming off an international flight. You have to be coming from an international flight.
Obviously, with an appointment, you can do your scheduled interview after a domestic flight. But, that is in a different area, outside customs and immigration.
Obviously, with an appointment, you can do your scheduled interview after a domestic flight. But, that is in a different area, outside customs and immigration.
Aug 10, 2020, 5:41 am
#420
Join Date: Jan 2013
Location: MT, USA
Programs: Ex-5C club, Skymiles Gold
Posts: 454
Data point: Attempted to complete interview on arrival August 9th, 2020 at ORD. Global Entry wasn’t working and CBP officer said no interview on arrival available, “Everyone is too scared and nobody wants to be in a confined (office) space with the public even with masks.” When I pressed him, he then went on to say that there is actually only one officer who can do it and he wasn’t working that day. This was on a Sunday afternoon FWIW. The officer was very nice and forthcoming but it is frustrating to not be able to schedule an interview nor do it on arrival.