Last edit by: TWA884
Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States or when using CBP Preclearance facilities. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
Enrollment on Arrival Locations
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
- A valid passport. If you travel using more than one passport, please bring them all to the interview so that the information can be added to your file.
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.
- A permanent resident card (if applicable).
Enrollment on Arrival Locations
Global Entry Enrollment on Arrival
#496
Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 2,974
Thanks for the help re Miami, however I am not sure if I will be able to do it.
According to the US government website the interviews for renewal are done in the North and South terminals.
I am flying in on BA which arrives in the Central terminal.
So I am not sure if I can do it.
Could really do with sorting the renewal on this trip if possible.
Would appreciate any help and guidance. Thanks.
According to the US government website the interviews for renewal are done in the North and South terminals.
I am flying in on BA which arrives in the Central terminal.
So I am not sure if I can do it.
Could really do with sorting the renewal on this trip if possible.
Would appreciate any help and guidance. Thanks.
#497
Join Date: Apr 2006
Location: LAX
Programs: UA 1K MM, AA EXP, BA Silver, Marriott Plat., Hertz Pres. Circle, Avis First
Posts: 917
I tried to do the renewal on arrival this evening at LAX abd was told it would be an hour wait. I still have six months or so, so I left without doing it. Are wait times of that nature common?
#498
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,395
#499
Join Date: Dec 2008
Location: London
Programs: US Gold
Posts: 627
GE interviews at PHL
Has anyone - especially recently - done a GE interview at PHL on international arrival? I'd like to have a sense of how much time I might need to allow, and any tips about where to go or what signs to follow. Anything you can tell me basically would be helpful.
Thanks.
wg
Thanks.
wg
#500
Join Date: May 2008
Location: "the world is my country"
Programs: Alaska 100K (aka OWS)
Posts: 811
Seattle - no EOA
Arrived from LHR today with friends who have been trying to schedule their interview for 18 months. They were second in line, but the single agent was processing crew first at about 8 minutes per crew member (20+ from two international flights ) and told them it was going to be longer than 90 minute wait. They waited an hour then gave up when a third crew arrived.
#502
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,043
#503
Join Date: Jan 2020
Posts: 32
is it a separate line, the same line. Is it sign posted.. do I need to ask staff.
#504
Join Date: Sep 2019
Programs: BAEC
Posts: 88
i get the feeling though from reading reports of EoA that the process can vary day to day. I would ask at the first opportunity you get, just to be sure.
#505
Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 2,974
I was able to book an interview for my trip in December easily at MIA in case I did not do it on arrival.
I think that if you are renewing then all your benefits remain, so you can use the GE machines and then go for an interview that way if required.
#506
Join Date: Oct 2019
Programs: BAGold, Star Alliance Gold
Posts: 27
Can I do a walk-in or can i book a slot in another city?
Good morning, I wonder if the experts could advise? I was provisionally accepted for the TTP on 26 October 2020. Since then haven’t of course been able to get in to the United States. Now have a trip planned for New Year with an overnight stop at JFK, a connection in LAX and final arrival in Tucson, Arizona. Checking every day each of those three places for appointments without success (earliest is Feb.2022 and i will be back home in Europe by then). My questions are 1. Can i take an appointment somewhere near Tucson during my holiday (i.e. doesn’t have to be immediately upon landing in the US? 2. How much longer do i have before the provisional acceptance expires 3. What about just doing a walk’in ?
THANK YOU
THANK YOU
#507
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,647
Enrollment on Arrival allows Global Entry applicants who are conditionally approved to complete their interviews at passport control upon arrival in the United States. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process. When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. You won’t need any additional documents other than the requisite documents for international travel (e.g., your passport).
Nothing prevents you from scheduling an enrollment interview appointment in another city. If you complete your interview upon arrival at JFK, the scheduled appointment will then be cancelled.
Walk-in interviews are different from Enrollment on Arrival. Those are when conditionally approved applicants show up at an enrollment center without appointments; that's different than being interviewed at passport control upon arrival in the United States (or at a pre-clearance facility). Please refer to the following thread:
#509
Join Date: Oct 2013
Posts: 3
Enrollment on Arrival at Dublin
We have been trying for the past year to get an interview scheduled for my son's GE provisional approval. We are visiting Dublin later this year and have an opportunity to get it done there. Has anyone done that? When did you do it? When you land in DUB or on your way back? From my past visits, CBP is involved only when we exit Ireland, not when we enter....what has the experience been?
Thanks
Vanrags11
Thanks
Vanrags11
#510
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,647
We have been trying for the past year to get an interview scheduled for my son's GE provisional approval. We are visiting Dublin later this year and have an opportunity to get it done there. Has anyone done that? When did you do it? When you land in DUB or on your way back? From my past visits, CBP is involved only when we exit Ireland, not when we enter....what has the experience been?
Thanks
Vanrags11
Thanks
Vanrags11