Mar 18, 2018, 7:28 am
Last edit by: TWA884
Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States or when using CBP Preclearance facilities. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
Enrollment on Arrival Locations
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
- A valid passport. If you travel using more than one passport, please bring them all to the interview so that the information can be added to your file.
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.
- A permanent resident card (if applicable).
Enrollment on Arrival Locations
Global Entry Enrollment on Arrival
Jun 27, 2021, 2:08 pm
#467
Join Date: Mar 2004
Location: Warwickshire England
Posts: 642
Me, my wife and son have all now received Conditional approval.
however, my wife and sons passports need renewing next year.
at EOA is there an issue that their passports will be a different number? In the U.K., yiu get a new passport number every renewal
thanks
however, my wife and sons passports need renewing next year.
at EOA is there an issue that their passports will be a different number? In the U.K., yiu get a new passport number every renewal
thanks
Jun 27, 2021, 7:29 pm
#468
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,441
No issue. US passports work the same - new number at renewal.
Jul 15, 2021, 9:25 am
#470
Join Date: Apr 2021
Posts: 66
I have not done EoA at IAD but I did just arrive through the airport last week and saw the process. You do just go through immigration and grab your bags like you normally do. As you are exiting the arrivals hall there will be a window situation on the left wall that says specifically EoA and there will be a line that you queue up in. There was one person in it as we walked by the exit. Pretty easy compared to some of the confusing details I have read about how it is at other airports.
Jul 15, 2021, 10:22 am
#471
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,642
For JFK T4, the information is as follows:
Terminal Four West Wing, Area A
Terminal Four East Wing, Area G
24 Hour Operation
Terminal Four East Wing, Area G
24 Hour Operation
Jul 15, 2021, 3:05 pm
#472
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Jul 21, 2021, 8:57 am
#473
Join Date: Feb 2011
Posts: 47
Global Entry Interview Enrollment on Arrival
Hello,
I applied for global entry(conditionally approved) and am headed overseas in a few weeks and was sent a note from cbp.gov about Enrollment on Arrival and this could satisfy my pending application and the required interview.
I am wondering who has done this and what you had to bring to the interview doing it on arrival? Where does one go when they arrive in MSP to do this? This would be very convenient for me as I am flying through MSP over to Europe and on my way back could look into doing this saving me a long trip to the boarder (nearest one to me) to do the interview piece.
Hoping for some insight from others who have done this.
Thanks.
I applied for global entry(conditionally approved) and am headed overseas in a few weeks and was sent a note from cbp.gov about Enrollment on Arrival and this could satisfy my pending application and the required interview.
I am wondering who has done this and what you had to bring to the interview doing it on arrival? Where does one go when they arrive in MSP to do this? This would be very convenient for me as I am flying through MSP over to Europe and on my way back could look into doing this saving me a long trip to the boarder (nearest one to me) to do the interview piece.
Hoping for some insight from others who have done this.
Thanks.
Jul 21, 2021, 9:05 am
#474
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,642
Hello bline22,
I merged your question into the relevant thrread.
From the CBP Enrollment on Arrival webpage which is linked in the wikipost:
According to the same webpage, at MSP EoA interviews are conducted on the Baggage Claim Level in Terminal 1 by Carousel 11.
I merged your question into the relevant thrread.
From the CBP Enrollment on Arrival webpage which is linked in the wikipost:
To complete the interview via EoA, you must be in possession of the following documents:
- A valid passport. If you travel using more than one passport, please bring them all to the interview so that the information can be added to your file. This provides you with the ability to use multiple passports at the Global Entry kiosk.
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.
- A permanent resident card (if applicable).
Jul 21, 2021, 12:24 pm
#475
Join Date: Feb 2011
Posts: 47
Thanks and I didn't realize this thread was here. Thanks for doing that and for the comment.
It has now been nearly two years since having done this so I am trying to recall. When we depart the international flight in MSP, I believe we go through customs and then pickup luggage and check it back through if we have a connecting flight(which we will). Is it at this point where we are picking the luggage up that I would do this interview? Also, my wife would be with me and does that matter at all?
Last, sounds like if i bring my passport(that I will have) and a utility bill and my drivers license that should satisfy what i need to get this done?
It has now been nearly two years since having done this so I am trying to recall. When we depart the international flight in MSP, I believe we go through customs and then pickup luggage and check it back through if we have a connecting flight(which we will). Is it at this point where we are picking the luggage up that I would do this interview? Also, my wife would be with me and does that matter at all?
Last, sounds like if i bring my passport(that I will have) and a utility bill and my drivers license that should satisfy what i need to get this done?
Jul 21, 2021, 12:36 pm
#476
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,642
Jul 22, 2021, 11:42 am
#477
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,046
Thanks and I didn't realize this thread was here. Thanks for doing that and for the comment.
It has now been nearly two years since having done this so I am trying to recall. When we depart the international flight in MSP, I believe we go through customs and then pickup luggage and check it back through if we have a connecting flight(which we will). Is it at this point where we are picking the luggage up that I would do this interview? Also, my wife would be with me and does that matter at all?
Last, sounds like if i bring my passport(that I will have) and a utility bill and my drivers license that should satisfy what i need to get this done?
It has now been nearly two years since having done this so I am trying to recall. When we depart the international flight in MSP, I believe we go through customs and then pickup luggage and check it back through if we have a connecting flight(which we will). Is it at this point where we are picking the luggage up that I would do this interview? Also, my wife would be with me and does that matter at all?
Last, sounds like if i bring my passport(that I will have) and a utility bill and my drivers license that should satisfy what i need to get this done?
Before seeing an immigration agent look for a sign or line that says EOA. This is the lane you need to go through. If there's no designated lane, simply tell the officer before handing over passport that you need to do GE EOA. He'll tell you if there's a certain lane that's processing EOA or point where to go after he let's you in.
Jul 28, 2021, 4:39 pm
#478
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
Specific to GE renewals I received a conditional approval for renewal several weeks ago stating I could complete the process at an approved entry location. BOS was one of them.
When I arrived there was nobody... I mean nobody... in line. Yet the agent said they didn't have time to process the request. (???)
They initially suggested I go to the office outside security (it was 3pm)... then retracted saying that they had likely gone home for the day.
As someone who lives abroad I have few opportunities here... any suggestions to overcome this kind of situation?
Thanks.
When I arrived there was nobody... I mean nobody... in line. Yet the agent said they didn't have time to process the request. (???)
They initially suggested I go to the office outside security (it was 3pm)... then retracted saying that they had likely gone home for the day.
As someone who lives abroad I have few opportunities here... any suggestions to overcome this kind of situation?
Thanks.
Jul 28, 2021, 5:54 pm
#479
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,642
bostontraveler,
Take a look at the following threads:
Good luck,
TWA884
Travel Safety/Security co-moderator
Take a look at the following threads:
Good luck,
TWA884
Travel Safety/Security co-moderator
Jul 28, 2021, 11:47 pm
#480
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
bostontraveler,
Take a look at the following threads:
Good luck,
TWA884
Travel Safety/Security co-moderator
Take a look at the following threads:
Good luck,
TWA884
Travel Safety/Security co-moderator
it will have to wait until my next visit.