Mar 18, 2018, 7:28 am
Last edit by: TWA884
Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States or when using CBP Preclearance facilities. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
Enrollment on Arrival Locations
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
- A valid passport. If you travel using more than one passport, please bring them all to the interview so that the information can be added to your file.
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.
- A permanent resident card (if applicable).
Enrollment on Arrival Locations
Global Entry Enrollment on Arrival
Sep 16, 2019, 10:17 am
#316
Join Date: Dec 2005
Location: Washington, DC
Posts: 1,727
Just applied a week ago for my toddler daughter and she was shockingly conditionally approved within a week. Unfortunately the next appointment at any airport within 2 hours driving is a few days after we're scheduled to land at IAD from the Caribbean near New Year.
1) Does Enrollment on Arrival save time vs waiting in regular customs line? She'll be the only one of traveling party without GE. From my understanding we just go to a separate line for admission by CBP agent and they will handle the enrollment as well.
2) I have made a tentative appointment a few days after our return, is it worth checking daily to see if anything opens up sooner? Or is that unlikely?
1) Does Enrollment on Arrival save time vs waiting in regular customs line? She'll be the only one of traveling party without GE. From my understanding we just go to a separate line for admission by CBP agent and they will handle the enrollment as well.
2) I have made a tentative appointment a few days after our return, is it worth checking daily to see if anything opens up sooner? Or is that unlikely?
Sep 16, 2019, 10:34 am
#317
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Good luck.
Sep 16, 2019, 12:34 pm
#318
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,068
It depends on the airport and setup. I reported on a recent data point from a friend who waited an hour for EoA a week ago for instance.
Sep 16, 2019, 2:48 pm
#319
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,441
Appointments open up "all the time". The more often you check, the more likely YOU will find the open timeslot that has just become available.
Sep 19, 2019, 8:43 am
#320
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,252
I went through the EoA process earlier this week at JFK as part of my GE renewal. Should I be seeing something different on the CPB website when I log in? It still says I'm at the 'Conditionally Approved' stage. Thanks
Sep 19, 2019, 1:19 pm
#321
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
If you do not see approved one week from Enrollment on Arrival date, call JFK enrollment center. Most likely someone forgot to click approved button/key.
Sep 19, 2019, 1:59 pm
#322
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,252
Sep 19, 2019, 3:46 pm
#323
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Sep 19, 2019, 4:15 pm
#324
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,252
Please take a look at this thread:
Sep 21, 2019, 7:40 am
#325
Join Date: Sep 2013
Programs: KF, AM
Posts: 31
Searched the thread to find not so good experiences at EWR EoA.
Anyone done it recently (in the last months?) at Terminal B for a 6 am arrival? Will be landing from the world's longest flight and I pretty much don't have a chance to delay my application anymore...
Anyone done it recently (in the last months?) at Terminal B for a 6 am arrival? Will be landing from the world's longest flight and I pretty much don't have a chance to delay my application anymore...
Sep 21, 2019, 1:20 pm
#326
FlyerTalk Evangelist
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Sep 21, 2019, 5:22 pm
#327
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,252
It was very straightforward. I was one of the first off the aircraft and the agent I spoke to asked if I would wait about 15 minutes. He processed my entry and I waited for him to process a few others in the line behind me. He then walked me to the far end where there was a GE booth and did the EoA which took another 5-10 minutes. That was it. Quite painless.
Sep 22, 2019, 12:51 am
#328
FlyerTalk Evangelist
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
It was very straightforward. I was one of the first off the aircraft and the agent I spoke to asked if I would wait about 15 minutes. He processed my entry and I waited for him to process a few others in the line behind me. He then walked me to the far end where there was a GE booth and did the EoA which took another 5-10 minutes. That was it. Quite painless.
Sep 24, 2019, 1:41 pm
#330
Join Date: Sep 2019
Posts: 2
For anyone who has interviewed once they landed at airport...
Did the interview process take very long or was there a long line?
I am still waiting to be conditionally approved but based on the banner on top of the ttp site when checking my status, I see that they are trying to get applicants who have been conditionally approved to wait be interviewed at the airport upon returning from a trip. I wondered if it's even worth it or if waiting in the regular customs line would take around the same time.
I applied early June 2019... and still nothing. My husband applied later the same evening and was approved a couple of days later. Then had a scheduled appointment at the airport about a month later and received his card in the mail about a week following.
I am still waiting to be conditionally approved but based on the banner on top of the ttp site when checking my status, I see that they are trying to get applicants who have been conditionally approved to wait be interviewed at the airport upon returning from a trip. I wondered if it's even worth it or if waiting in the regular customs line would take around the same time.
I applied early June 2019... and still nothing. My husband applied later the same evening and was approved a couple of days later. Then had a scheduled appointment at the airport about a month later and received his card in the mail about a week following.