Mar 18, 2018, 7:28 am
Last edit by: TWA884
Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States or when using CBP Preclearance facilities. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
Enrollment on Arrival Locations
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
- A valid passport. If you travel using more than one passport, please bring them all to the interview so that the information can be added to your file.
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.
- A permanent resident card (if applicable).
Enrollment on Arrival Locations
Global Entry Enrollment on Arrival
Oct 1, 2019, 1:47 pm
#331
Join Date: Jul 2019
Programs: British Airways Executive Club; Eurobonus
Posts: 18
Does anyone know what's going on at LAX? Am I likely to be able to perform Enrollment on Arrival during a 2h45m change from an international flight onto a domestic one? Or is that not enough time to even bother trying?
Oct 3, 2019, 6:09 am
#332
Join Date: Jan 2018
Programs: AA
Posts: 8
Just to give an update on my experience doing EOA at MIA. Arrived at terminal D international arrivals at approx. 10 am. Went to the APC machine and completed the immigration process with my printed receipt. I proceeded immediately to the Global Entry line where I informed the officer I was doing EOA. He made me wait on the side before an officer came to take me to secondary screening. I waited approx 10 minutes before seeing an officer where I was asked simple questions and prints were taken. Whole process took about 20 minutes.
Oct 5, 2019, 7:05 pm
#334
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,252
Are you not able to access the email remotely?
Oct 5, 2019, 11:34 pm
#335
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,046
Doesnt need to be printed. In fact the only need it if there's an issue looking you up in the system.
Oct 7, 2019, 4:15 pm
#336
Join Date: Mar 2004
Posts: 284
No, it’s on a desktop at home that is shutdown. I think I read on the .cbp page that all I’ll need is our passports.
Oct 7, 2019, 5:36 pm
#337
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,252
Oct 9, 2019, 7:05 pm
#338
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,647
Moderator's Note
Folks,
Just a gentle reminder that the Trusted Travelers forum is informational.
Members come here in search of information and practical advice about the various Trusted Travelers programs; please limit your postings in this thread to asking and providing practical information, and sharing news, experiences and data points about Enrollment on Arrival.
Opinion, commentary and rants about about the CBP Global Entry processing procedures belong in the Checkpoints and Borders Policy Debate forum.
Future non-informational content will be summarily deleted.
Thank you for understanding and your anticipated cooperation,
TWA884
Travel Safety/Security co-moderator
Just a gentle reminder that the Trusted Travelers forum is informational.
Members come here in search of information and practical advice about the various Trusted Travelers programs; please limit your postings in this thread to asking and providing practical information, and sharing news, experiences and data points about Enrollment on Arrival.
Opinion, commentary and rants about about the CBP Global Entry processing procedures belong in the Checkpoints and Borders Policy Debate forum.
Future non-informational content will be summarily deleted.
Thank you for understanding and your anticipated cooperation,
TWA884
Travel Safety/Security co-moderator
Oct 11, 2019, 2:58 pm
#339
Join Date: Mar 2004
Posts: 284
Oct 15, 2019, 1:09 pm
#340
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,204
Any word if this program is going to be expanded to additional airports? Or is the list of locations for EoA it for the foreseeable future?
Oct 16, 2019, 5:36 pm
#341
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Enrollment on arrival at EWR Terminal B is handled at station/line 26. I had travel party members do the Enrollment on Arrival “interviews” for new and renewal applications this month. It was a good experience — not much of anything in the way of being questioned — but sort of slow due to the number of people waiting for the single CBP employee doing EOAs there and the fingerprint scanner having issues with capturing the fingerprints.
Oct 17, 2019, 10:07 pm
#342
Join Date: Mar 2004
Posts: 284
I get an email from time to time showing the added EOA locations. So far they all seem to be airports with international flights so I would expect all U.S. international airports to eventually be able to do it. Really doesn't make much sense to do it at non-international airports (like mine) considering the staffing problems CBP says they have.
Oct 18, 2019, 8:48 am
#343
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,647
That makes sense. Enrollment on Arrival interviews are conducted by CBP officers during the admissibility inspections at passport controls. Passengers arriving on domestic flights do not pass through passport controls.
Oct 21, 2019, 10:16 am
#344
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,204
I guess I haven't noticed any new locations on the list... or at least any new locations that are actually of use to me, since BOS still isn't and has no interviews.
Oct 21, 2019, 8:00 pm
#345
Join Date: Oct 2019
Posts: 2
I have my conditional approval for Global Entry, but it seems to be impossible to schedule an interview. I have to travel to Buffalo next month, and had the idea of flying through Toronto/renting a car in order to do the Enrollment on Arrival at YYZ. Does anyone know if I need to be headed from Canada to the US in order to have the interview? (In other words, could I fly BOS to YYZ and then somehow find US Border Patrol to have the interview, or do I have to be heading from YYZ to BOS and do it as part of pre-flight clearance?) Because of the timing of my trip, I have more flexibility when flying to Toronto than from Toronto. Thanks for any advice.