Last edit by: seawolf
CBSA published NEXUS processing times to get to conditional approval can be found here. The most recently published processing time is below, along with a short history of recent official published times. A longer history of published wait times is here, via the Internet Archive Wayback machine. Please post your personal experiences below in the thread. All posts are appreciated. Thank you/Merci!
5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
NEXUS First Time Applications Information and Processing Timelines
#646
Join Date: Dec 2012
Location: PHL
Programs: AA Plat, MR AMB + (LTT) , Hertz PC, UA Silver, HH Gold
Posts: 265
Approved for GE: Q2 2013
The CBP officer told me that my GE card is valid up until my NEXUS card arrives and is activated. I'm not sure about that given what I've read online, but it shouldn't matter since you don't use the GE cards at the airport kiosks and I don't plan on any land or sea border crossings in the near future.
The CBP officer told me that my GE card is valid up until my NEXUS card arrives and is activated. I'm not sure about that given what I've read online, but it shouldn't matter since you don't use the GE cards at the airport kiosks and I don't plan on any land or sea border crossings in the near future.
When does one actually need to show the GE card.
#647
Join Date: May 2013
Location: New York
Programs: UA Silver, Marriott LTPP, Hertz Five Star
Posts: 1,079
The card's RFID chip gets scanned at land border crossings and I don't know if they scan it by sea (you either get told to meet a customs officer at a location or told to be on your way). By air, I just use it as my government issued photo ID for domestic flights.
Last edited by phltraveler; Apr 12, 2016 at 1:21 pm
#648
Join Date: Oct 2000
Location: SEA, or BOS, or MUC, or other places (probably connecting). "Detroit, Michigan is in the Eastern time zone."
Programs: DL PM/1MM, AS 100K, NEXUS/GE, CLEAR, Bonvoy Platinum, Hilton Gold
Posts: 1,201
Once you have everything done, you can do the iris scan as a drop-in (no appointment needed) at the locations that have it. My interview was at the Detroit (Ambassador Bridge) center, and I just set aside some time during my next trip to YYZ to get the scans done. (Entered "the old way" using my passport, asked the officer where the NEXUS office was, and went on over after I'd finished clearing through. Easy.)
#649
Join Date: Dec 2011
Location: West
Posts: 3,357
Once you have everything done, you can do the iris scan as a drop-in (no appointment needed) at the locations that have it. My interview was at the Detroit (Ambassador Bridge) center, and I just set aside some time during my next trip to YYZ to get the scans done. (Entered "the old way" using my passport, asked the officer where the NEXUS office was, and went on over after I'd finished clearing through. Easy.)
#650
Join Date: Oct 2000
Location: SEA, or BOS, or MUC, or other places (probably connecting). "Detroit, Michigan is in the Eastern time zone."
Programs: DL PM/1MM, AS 100K, NEXUS/GE, CLEAR, Bonvoy Platinum, Hilton Gold
Posts: 1,201
#651
Join Date: May 2016
Posts: 15
I had my interview today at Pearson and everything went smoothly. It's been around 5 hours and no approval email. I called into the center and the admin person told me that it could take 5-6 weeks to get my card even though the cbsa agent told me 7-10 days. She said that the application now needs to go to Washington, D.C. and potentially could still not be approved (even though I gave them my biometric data already). Does this make any sense? I thought once they gave you the orientation on the program and took the biometric data that was it. She told me there's no way I'd be getting an approval email today even though multiple people have reported their approval email being almost instant after the interview. I'm confused.
I was pre-approved, had the interview, and now have to get approved again? Something doesn't add up.
I was pre-approved, had the interview, and now have to get approved again? Something doesn't add up.
#652
Join Date: Mar 2016
Location: CMH
Programs: Marriott, Delta, American
Posts: 17
Just had my interview at Montreal-Trudeau on Sunday afternoon. I brought all my paperwork detailing the sealing/dropping of charges, but they only asked if I had ever been charged with breaking customs laws [specifically] to which I said no. They didn't ask about general criminal history or bring up either of my cases, so I just kept to myself and kept my documents in their envelope. The Canadian officer actually started the interview by taking my retina scan lol, and didn't really ask any thing except why I wanted NEXUS. The US officer asked my employment history, and I had to explain that I worked one full time job and two part time/freelance as my freelance was listed as my main job in their system. She took my fingerprints and told me I was approved and would get the card within 10 business days.
The only issue is that my GOES account shows "interview scheduled" and not approved. I called the Trudeau nexus office and left a message explaining that I was approved after my interview but didn't see it listed online still. Most people got the approval email/GOES approval the same day so just thought it was odd.
The only issue is that my GOES account shows "interview scheduled" and not approved. I called the Trudeau nexus office and left a message explaining that I was approved after my interview but didn't see it listed online still. Most people got the approval email/GOES approval the same day so just thought it was odd.
#654
Join Date: May 2016
Posts: 31
The only issue is that my GOES account shows "interview scheduled" and not approved. I called the Trudeau nexus office and left a message explaining that I was approved after my interview but didn't see it listed online still. Most people got the approval email/GOES approval the same day so just thought it was odd.
#655
Join Date: Jan 2016
Location: Toronto, ON
Posts: 232
I knows its been talked about before its just saw another announcement from YYZ. NEXUS Enrolment Centre temporarily moving from T1 to Convair Dr.
#656
Join Date: Mar 2016
Location: CMH
Programs: Marriott, Delta, American
Posts: 17
Reading this forum, I think the same day approval email is not the norm anymore. Maybe there was a software update for the officers. Who knows. I was "interview scheduled" status for a week after my interview. Called the office and got the status changed. Funny, the actual approval email didn't come through for 3 more days after that. My card arrived yesterday, which was roughly 10 business days after the interview.
#657
Join Date: Oct 2013
Location: SF Bay Area
Programs: UA Platinum
Posts: 502
As a data point for people coming up on their interview, my letter said bring my passport OR birth certificate. I was asked 3 times for my birth certificate at the interview (even though I had my passport). I told everyone who asked me for it (check-in person, US CBP and Canadian CBP), the letter said OR, not AND. I was told that the letter is a known problem, and was asked to bring my birth cert with me the next time I rolled through YVR so they could "check it off" the list.
Thought it was interesting, I was approved and have my card without showing the BC, just good for everyone to know they really wanted to see a BC too...
*My processing time was quick, I already had GE, conditional approval was March 2016, interview was May 2016 and NEXUS card received 7 days after interview.
Thought it was interesting, I was approved and have my card without showing the BC, just good for everyone to know they really wanted to see a BC too...
*My processing time was quick, I already had GE, conditional approval was March 2016, interview was May 2016 and NEXUS card received 7 days after interview.
#658
Join Date: May 2016
Posts: 1
I applied for my Nexus mid April, 2016 and the payment was taken from my credit card on April 27. It's now May 20th and I still haven't received a letter of approval or denial yet. Can I sign up for a GOES account without my memberID number to check the status of my Nexus application?
#659
Join Date: Jun 2015
Location: SFO
Posts: 181
I applied for my Nexus mid April, 2016 and the payment was taken from my credit card on April 27. It's now May 20th and I still haven't received a letter of approval or denial yet. Can I sign up for a GOES account without my memberID number to check the status of my Nexus application?
#660
Join Date: Feb 2006
Location: DCA/IAD
Programs: AA EXP, UA Silver, Marriott Titanium, HHonors Diamond, National Exec, Hertz PC, Nexus
Posts: 413
GE to Nexus Without Interviewing
My wife and I both had GE accounts expiring in 3/17 and 12/16, respectively. Since we will be moving to Canada in 2018, we decided to get Nexus in place of GE for the renewal, even though we have AMEX Platinum and Citi Prestige cards we could have used for a GE fee credit. Since we live in the DC area, away from Nexus enrollment centers, I booked a trip to Seattle for late May (we leave this Saturday) thinking that we’d have our conditional approvals by before then. We also have family in SEA, and were planning on traveling out there around this time anyway. We both applied on 4/23, So I was surprised when we received emails from CBP on 5/2 advising us that our Nexus applications were approved, not just conditionally approved. Since I couldn’t find anything online about GE members switching to Nexus without an interview, I called the CBP help line, and they confirmed that we didn’t have to interview. We’ve both already received our Nexus cards in the mail. We’ll do our iris scans in a couple years when we move to Vancouver.