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Originally Posted by Randyk47
(Post 31289467)
Ugh. That’s good for you but jacks my jaws as we’re close to six weeks now. Were you close to expiration? |
Made mistake of allowing Global Entry creds expire, and sent renewal app in April 4.2019. Still shows "pending review" on my CBP dashboard, 3+mo later. Has anyone had luck just showing up at local TSA airport office to pursue finalization of application? I would be going to McCarren Int'l airport in Las Vegas.
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Originally Posted by zvezdast
(Post 31285935)
I applied for renewal (expired last year) on 4/19.
On 5/15, emailed them and was told it's still pending On 5/30, visited the enrollment center at the airport after an international trip - still pending Today 7/9 (day 81) I called 877-227-5511 (#6/#1/#4/#0) and after several tries got to speak with a live person, and requested to escalate the application. He confirmed that it was more than 11 weeks, checked the info, said he "can see it's in the final stages" - whatever that means, and that there are no issues with it. Then he escalated it. The email he sent says: Current wait times for resolution is 3-4 weeks. We will contact you via this incident number once the request has been processed. |
Originally Posted by Xyzzy
(Post 31290162)
Mrs. Xyzzy's GE expired a few weeks ag:eek:. We realised the day after expiry. She renewed about a week after expiry (the system treated this as a renewal and did NOT make her start from scratch) and when we checked on her status three days later found that she had apparently been approved with no interview required.
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Applied 4/3/19 and approved 7/12/19. No interview.
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Originally Posted by Xyzzy
(Post 31297111)
We went through US Preclearance at DUB today and Mrs. Xyzzy's status showed up on the GE machine as 'Expired' ... so clearly something is wr:(ng.
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Should they have sent me a new card when I renewed? I renewed last year, and recently realized I did not get another card. Mine is expired...
(Not that I really use it for anything.) |
Originally Posted by mnbp
(Post 31298162)
Just to clarify: Mrs Xyzzy's TTP Dashboard shows a valid membership with a (presumably) 2024 expiration date? And the GE machine at DUB says "expired"? Is GE the ONLY TTP program that Mrs Xyzzy has ever been a member of? Never been a member of Nexus for example?
The odd things that I just noticed are that the expiry date shown is not her birthday and the "Membership Number/PASSID" is not the number on her (now expired) card. Does that number change at renewal? I think this is going to require a call... ETA: I think I know what happened. It seems she checked her status via the email address for the GE account of one of the children (birthdays match what was displayed) ... her application is still pending review. |
Originally Posted by Xyzzy
(Post 31300963)
The odd things that I just noticed are that the expiry date shown is not her birthday and the "Membership Number/PASSID" is not the number on her (now expired) card. Does that number change at renewal?
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Originally Posted by 1KChinito
(Post 31300984)
PASSID number does not change. Expiration date is not your wife’s birthday is a good indication something is not right.
Originally Posted by Xyzzy
(Post 31300963)
ETA: I think I know what happened. It seems she checked her status via the email address for the GE account of one of the children (birthdays match what was displayed) ... her application is still pending review.
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Originally Posted by kpuscis
(Post 31297679)
Applied 4/3/19 and approved 7/12/19. No interview.
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Originally Posted by Xyzzy
(Post 31290162)
Mrs. Xyzzy's GE expired a few weeks ag:eek:. We realised the day after expiry. She renewed about a week after expiry (the system treated this as a renewal and did NOT make her start from scratch) and when we checked on her status three days later found that she had apparently been approved with no interview required.
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Originally Posted by 1KChinito
(Post 31302079)
Mark your calendar to renew everyone's Global Entry 364 days before expiration so history will not repeat itself.:)
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I renewed June 11 and am still waiting. my wife did it the same day and was approved withing 4 days
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Originally Posted by Randyk47
(Post 31302400)
While we submitted ours well before their February and March 2020 expiration... |
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