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Still waiting
Originally Posted by lhhill27
(Post 31177603)
After 11 weeks you can call the customer service #- they will escalate to try and find out what is causing the delay. (877) 227-5511 and follow the prompts. If you can call very early in the day there is a good chance your phone wait will not be long. Have your application ID# and your current Global Entry TT# handy.
In our case, my husband was approved in 7 days, for me it took 10 weeks and 6 days- we have identical travel histories. We also did not have to re-interview. I am encouraged by other people's experiences. I thought I was being paranoid. We also have identical travel histories. |
My renewal was approved in about a week. Saw the approval yesterday. Maybe it has to do with my having had multiple DOD clearances and Concealed Carry permit for years. I've been background checked from here to Sunday and I've never traveled to any 3rd world, or even 2nd world countries. My previous GE card was long expired, too.
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Originally Posted by mmack
(Post 31220308)
We applied for renewal two days apart at the end of May 2019. My husband was approved in 2-3 days, and has received his card. I'm still waiting. Luckily, my TT does not expire till September 30th.
I am encouraged by other people's experiences. I thought I was being paranoid. We also have identical travel histories. |
Originally Posted by spin2nd
(Post 31223371)
My wife and I were in the same boat. She was approved after a couple weeks and mine took 90 days as mentioned previously. I will say, however, my record isn't quite as 'clean' as hers.
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Trusted Travelers website says there’s going to be delays in approvals on their end. But it sounds like some people are still getting approved promptly. |
Originally Posted by DaveInLA
(Post 31229471)
Trusted Travelers website says there’s going to be delays in approvals on their end. But it sounds like some people are still getting approved promptly. |
Applied renewal since April 7. Has been over 78 days and still pending. With recent datapoints of March 20 applications getting approved hopefully I should be getting results in 2 weeks time!
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Question I am hoping someone can help with. Like an idiot I let my global entry lapse back in March. I applied for a "renewal" on 3/26 (two days after expiration and the option that was available on the website). Application and fee immediately accepted but now I am now going on over 90 days of being stuck waiting for conditional approval...
I'm beginning to worry that by "renewing" after expiration vs. trying to apply like a first timer I could be stuck never receiving an approval given how screwed the system is. Has anyone done anything similar and able to confirm I took the right approach? Thanks! |
Originally Posted by CLTaa
(Post 31241835)
Question I am hoping someone can help with. Like an idiot I let my global entry lapse back in March. I applied for a "renewal" on 3/26 (two days after expiration and the option that was available on the website). Application and fee immediately accepted but now I am now going on over 90 days of being stuck waiting for conditional approval...
I'm beginning to worry that by "renewing" after expiration vs. trying to apply like a first timer I could be stuck never receiving an approval given how screwed the system is. Has anyone done anything similar and able to confirm I took the right approach? Thanks! Here are a couple of recent reports:
Originally Posted by telephony
(Post 31127513)
My timeline for renewing an expired GE.
March 6 - renewal submitted May 22 - approved for renewal without interview Although I gained a year by applying after expiration, it wasn't worth all the TSA PRE lines I missed. If you have a crystal ball for travel plans, act accordingly.
Originally Posted by whistler814
(Post 31100224)
My timeline for renewing an expired GE.
March 1 - renewal submitted May 14 - approved for renewal without interview |
I applied on March 28 so exactly at 90 days now. It seems like the queue is getting longer and longer, so going to wait a little while longer before escalating (I have 8 months till expiration - I wonder if they de prioritize because of that).
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Originally Posted by Ks08100
(Post 31243043)
(I have 8 months till expiration - I wonder if they de prioritize because of that).
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A few family members had to renew their GE applications so they did it on the same day (3/31). One of them got approved without having to go for an interview after a week. However, two of them have been in "Pending" status since then...
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Originally Posted by dogolden
(Post 31220962)
My renewal was approved in about a week. Saw the approval yesterday. Maybe it has to do with my having had multiple DOD clearances and Concealed Carry permit for years. I've been background checked from here to Sunday and I've never traveled to any 3rd world, or even 2nd world countries. My previous GE card was long expired, too.
Those of us with CC and DoD (or 85P or 86) have actually experienced *greater* wait times. |
Just based on the recent posts:
It appears that the government shutdown caused the delays of ~10-11 weeks (myself included). That was sorted, but the reallocation of resources (officers) to the southern border has now caused an even greater delay (13+ weeks). CBP in YYZ (and GE folks in JFK) told me as much - they're running super thin. |
Missed Renewal by One Day - Painful
Missed my renewal date by 1 day (totally my fault) and am now on my 12th week of "pending review" state. Born & raised same county and no big changes since original approval, not even an address change. Hard lesson learned.
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