Last edit by: hillrider
This thread is for ExpertFlyer Information and Updates only (as per its title) and many subscribe to it for this purpose. For other issues, please see the ExpertFlyer.com Help Desk thread.
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
ExpertFlyer.com - Master Information and Updates Thread
#901
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
One of the GDSs that ExpertFlyer uses has recently made changes that now allow us to return Seat Maps and Flight Details for flights that are more than 331 days in the future for airlines that support it.
If you have any questions please email [email protected]
If you have any questions please email [email protected]
#902
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
FWIW, I believe that the new threshold is 362 days in the future, as Sabre now matches Amadeus (and Travelport and PARS) in handling flights up to 362 days out.
However, some (most? all?) airlines hosted by Sabre (e.g. AA, AS, B6, HA and VX in the US) still only publish 331 days out (B6 will publish even less for their own reasons), probably because a whole spaghetti of software needs to be updated to handle the extra 31 days now available in the distribution part of the Sabre system.
#903
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
^ and thanks for the update!
FWIW, I believe that the new threshold is 362 days in the future, as Sabre now matches Amadeus (and Travelport and PARS) in handling flights up to 362 days out.
However, some (most? all?) airlines hosted by Sabre (e.g. AA, AS, B6, HA and VX in the US) still only publish 331 days out (B6 will publish even less for their own reasons), probably because a whole spaghetti of software needs to be updated to handle the extra 31 days now available in the distribution part of the Sabre system.
FWIW, I believe that the new threshold is 362 days in the future, as Sabre now matches Amadeus (and Travelport and PARS) in handling flights up to 362 days out.
However, some (most? all?) airlines hosted by Sabre (e.g. AA, AS, B6, HA and VX in the US) still only publish 331 days out (B6 will publish even less for their own reasons), probably because a whole spaghetti of software needs to be updated to handle the extra 31 days now available in the distribution part of the Sabre system.
That's correct, 362 days for airlines that support it. If the Sabre hosted airlines choose to add the additional time in the future then it will be reflected on ExpertFlyer, but for now it is just the airlines that already support the extra time (BA, LH, etc).
#904



Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 9,950
We have just added the following Award and Upgrade classes to ExpertFlyer for KLM:
We do not have access to the Economy Classic award, however we wanted to at least make the ones we do have available via our Award & Upgrade search tool. Please email us if you have any questions.
- O - Business - Classic Award & Upgrade
- C - Business - Flex Award for Elites
- B - Economy - Flex Award
We do not have access to the Economy Classic award, however we wanted to at least make the ones we do have available via our Award & Upgrade search tool. Please email us if you have any questions.
I don't see O listed, the upgrade class is now Z. Is that the right catgeory for classic awards?
#906



Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 9,950
Well, I have an email from Expertflyer saying they don't show business class award availability anymore due to KLM not publishing it.
That letter is dated today.
If the listing on the website was clearer, I wouldn't have responded to the three year old post.
That letter is dated today.
If the listing on the website was clearer, I wouldn't have responded to the three year old post.
#907
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
Yes we replied to your email which you also sent at the same time we replied to your FT post. How was the website unclear? We always list the currently supported award and upgrade classes both in the Award & Upgrade tool and on the listing on the Help/FAQ page. That list changes over time as airlines add or remove data from being publicly available. The latest listing is always on the website. If an award class or airline isn't listed then it isn't supported.
Last edited by ExpertFlyer Voice; Jun 15, 2014 at 5:09 pm
#908



Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 9,950
Yes we replied to your email which you also sent at the same time we replied to your FT post. How was the website unclear? We always list the currently supported award and upgrade classes both in the Award & Upgrade tool and on the listing on the Help/FAQ page. That list changes over time as airlines add or remove data from being publicly available. The latest listing is always on the website. If an award class or airline isn't listed then it isn't supported.
1) Three years ago you announce in this thread "Master Information and Updates" that you support KLM business class award searches. I did not see anything here announcing the withdrawal.
2) The website says :
Business - Upgrade with DL SWU/Global Upgrades & Fare Class (Z).
On Al Italia, Fare Class Z is the class for looking business class awards. I did not see any information about Fare Class Z in the KLM search.
3) On this thread I asked whether fare class Z was the right fare class. Your answer just chided me on quoting a three year old post, instead of clearing up anything.
The website is unclear. The email response was clear and prompt. Your tone was surprising. Nonetheless, I love Expertflyer.
PS Still have no idea what Fare Class Z is on KLM
#909
Join Date: Apr 2011
Posts: 288
Originally Posted by beachfan
PS Still have no idea what Fare Class Z is on KLM
Originally Posted by beachfan
The website says :
Business - Upgrade with DL SWU/Global Upgrades & Fare Class (Z).
Business - Upgrade with DL SWU/Global Upgrades & Fare Class (Z).
#910



Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 9,950
Doesn't matter.
#911
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
Z books into the Business cabin, it is used both as an Upgrade class for SWUs AND as a regular fare class for paid tickets.
#912



Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 9,950
#913
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
Dupe.
Last edited by ExpertFlyer Voice; Jul 9, 2014 at 5:48 pm
#914
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
We are excited to announce that today we are launching several new features in ExpertFlyer.com:
Flight Timetables:
Aircraft Equipment Change Alerts:
Interline Agreement Information & Visa, Health & Passport Information:
We hope you find these new features useful in your travel planning. If you have any questions about using these features or wish to report any issues, please email us at [email protected]
- Flight Timetables
- Aircraft Equipment Change Alerts (Premium Subscribers Only)
- Interline Agreement Information
- Visa, Health & Passport Information
Flight Timetables:
- Shows flights timetable information, both for direct flights and connections, for different airlines between a pair of cities on a specific day or range of days
- Can also search for all flights to or from a specific airport on a given day (*Beta feature, may be slower then the other searches.)
- Ability to search only for non-stop/direct flights or include connecting flights
- Advanced filtering options by airports, airlines, and type of flight
Aircraft Equipment Change Alerts:
- Monitor for changes to the aircraft equipment code returned for the Seat Map of a flight
- No more surprise seat reassignments, ExpertFlyer will periodically check for an equipment change and notify you if a change is made
- Part of the 30 Active alerts allowed at one time in the Premium service.
Interline Agreement Information & Visa, Health & Passport Information:
- Additions to the Travel Information tool
- Interline Agreement search shows the airline codes that have an Interline Agreement with the specified airline
- Visa, Health & Passport Information shows Visa/Entry requirements for travel based on your citizenship and departure country, as well as other country specific information for your destination
We hope you find these new features useful in your travel planning. If you have any questions about using these features or wish to report any issues, please email us at [email protected]
#915
FlyerTalk Evangelist


Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752
Aircraft Equipment Change Alerts:
- Monitor for changes to the aircraft equipment code returned for the Seat Map of a flight
- No more surprise seat reassignments, ExpertFlyer will periodically check for an equipment change and notify you if a change is made
- Part of the 30 Active alerts allowed at one time in the Premium service.
I'm having trouble with a specific set of circumstances for equipment change alerts. When trying to set up an alert for a BA-coded domestic flight within South Africa, operated by MN (Comair), the website returns error messages whether I specify the BA code or the MN code.
When using the BA flight number, it says:-
Could this please be looked at?
[Edited to add:]
I'm actually have exactly the same problem with BA-coded flights operated by CJ (BA CityFlyer).



