Jul 17, 2014, 1:23 pm
Last edit by: hillrider
This thread is for ExpertFlyer Information and Updates only (as per its title) and many subscribe to it for this purpose. For other issues, please see the ExpertFlyer.com Help Desk thread.
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
ExpertFlyer.com - Master Information and Updates Thread
Sep 1, 2014 | 1:44 am
#931
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,013
As of today, Delta has requested that we no longer offer to you any information on ExpertFlyer pertaining to Delta. Since our inception almost 10 years ago we have accessed Delta information through a GDS where they publish information for the benefit of various travel providers.
Sep 1, 2014 | 3:09 am
#932
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
And since Congress and the DOT have not done much (anything?) to protect consumers' miles, DL can discriminate as much as it wants with award availability information.
Sep 1, 2014 | 9:37 am
#933
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
Sep 16, 2014 | 1:48 pm
#934
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
US Air Awards & Upgrades on ExpertFlyer
As part of our continued partnership with American Airlines, we are pleased to announce that as of today ExpertFlyer now supports full US Airways Award & Upgrade searching and alerting. The addition of awards and upgrades from US Airways operated flights will complement the existing American Airlines operated award/upgrade data currently available to subscribers of ExpertFlyer. In addition Flight Alerts can now be created for award and upgrade inventory for US Airways operated flights.
The newly supported classes are:
O - First - Award/Upgrades, also complimentary Preferred upgrades into First
I - Business - Award/Miles Upgrade
J - Business - Upgrades into Business using Certificate upgrades for ALL applicable routes (not just PHL-TLV)
X - Economy Award
This information is now available via the Award & Upgrade search tool.
As per American management:
We are pleased that customers who choose to fly US Airways will now have the same service from ExpertFlyer that they have had for American Airlines flights, said Cory Garner, Americans managing director distribution. This agreement provides another step toward a more seamless customer experience during the integration of our two airlines.
We hope that you enjoy the new addition to ExpertFlyer.
-The ExpertFlyer.com Team
The newly supported classes are:
O - First - Award/Upgrades, also complimentary Preferred upgrades into First
I - Business - Award/Miles Upgrade
J - Business - Upgrades into Business using Certificate upgrades for ALL applicable routes (not just PHL-TLV)
X - Economy Award
This information is now available via the Award & Upgrade search tool.
As per American management:
We are pleased that customers who choose to fly US Airways will now have the same service from ExpertFlyer that they have had for American Airlines flights, said Cory Garner, Americans managing director distribution. This agreement provides another step toward a more seamless customer experience during the integration of our two airlines.
We hope that you enjoy the new addition to ExpertFlyer.
-The ExpertFlyer.com Team
Sep 16, 2014 | 1:50 pm
#935
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,013
Nice contrast there with DL. ^
Sep 16, 2014 | 1:59 pm
#936
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,647
Glad to hear! Thanks AA and EF!
Sep 16, 2014 | 2:08 pm
#937
Join Date: Dec 2002
Location: LI, NY
Programs: AA EXP, AAdv since Day One
Posts: 2,702
Glad to see the EF-AA partnership expanding. Smart move AA. Thank you, EF. ^
Sep 16, 2014 | 2:38 pm
#938
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 7,021
Glad I renewed last week!
Sep 16, 2014 | 4:13 pm
#939
Join Date: Jan 2006
Location: SFO, CLT
Programs: AA Bonsai EXP (2.9 MM), AS Atmos Ag
Posts: 1,559
As part of our continued partnership with American Airlines...
As per American management:
We are pleased that customers who choose to fly US Airways will now have the same service from ExpertFlyer that they have had for American Airlines flights, said Cory Garner, Americans managing director distribution. This agreement provides another step toward a more seamless customer experience during the integration of our two airlines.
We hope that you enjoy the new addition to ExpertFlyer.
-The ExpertFlyer.com Team
As per American management:
We are pleased that customers who choose to fly US Airways will now have the same service from ExpertFlyer that they have had for American Airlines flights, said Cory Garner, Americans managing director distribution. This agreement provides another step toward a more seamless customer experience during the integration of our two airlines.
We hope that you enjoy the new addition to ExpertFlyer.
-The ExpertFlyer.com Team
Sep 17, 2014 | 12:53 am
#940
Join Date: Feb 1999
Location: Denver CO
Posts: 3,686
Good for you on the US capability.
Is this seamless with AA routes now? By that I mean, will EF bring up itineraries with AA and US flights connecting with one another?
Is this seamless with AA routes now? By that I mean, will EF bring up itineraries with AA and US flights connecting with one another?
Sep 17, 2014 | 5:46 am
#941
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,183
Nice to see that for AA/UA. Too bad DL screwed us and blocked everything from EF recently. Nice contrast between the two airlines and the lack of transparency from Delta.
Sep 17, 2014 | 10:15 am
#942
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
No, AA and US still operate as separate airlines with separate award/upgrade codes and as such for now must be searched separately via the GDSs.
Sep 17, 2014 | 12:37 pm
#943
Join Date: Aug 2003
Programs: AA EXP
Posts: 466
seeing X on AA
Do you think we will ever be able to see X availability on AA more than 24 hours before flight time? the way it was in the early days of EF?
Sep 17, 2014 | 2:16 pm
#944
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
Sep 18, 2014 | 1:30 am
#945
Join Date: Feb 1999
Location: Denver CO
Posts: 3,686
AA and US have a lot of IT work to do. AA awards that involve only US metal flights do not even show up under "My Trips" on AA.com.