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ExpertFlyer.com - Master Information and Updates Thread

ExpertFlyer.com - Master Information and Updates Thread

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Old Nov 6, 18, 4:56 am   -   Wikipost
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This thread is for ExpertFlyer Information and Updates only (as per its title) and many subscribe to it for this purpose. For other issues, please see the ExpertFlyer.com Help Desk thread.

If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
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Old Sep 1, 14, 1:44 am
  #931  
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Originally Posted by ExpertFlyer Voice View Post
As of today, Delta has requested that we no longer offer to you any information on ExpertFlyer pertaining to Delta. Since our inception almost 10 years ago we have accessed Delta information through a GDS where they publish information for the benefit of various travel providers.
If the data are publicly published through the GDS, how does Delta stop you accessing it?
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Old Sep 1, 14, 3:09 am
  #932  
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Originally Posted by Calchas View Post
If the data are publicly published through the GDS, how does Delta stop you accessing it?
GDS were built for discrimination (which is now largely illegal and/or contractually forbidden in the airline/GDS contract), so they're built with tools that allow the airline to determine what information (inventory classes, for example) is available all the way down to an agency by agency basis.

And since Congress and the DOT have not done much (anything?) to protect consumers' miles, DL can discriminate as much as it wants with award availability information.
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Old Sep 1, 14, 9:37 am
  #933  
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Lightbulb

Originally Posted by SusanDK View Post
How will this affect code shares? If I flight is coded AF or KL, but on DL metal, will it come up in a flight availability search?
Code share information is still available.
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Old Sep 16, 14, 1:48 pm
  #934  
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Lightbulb US Air Awards & Upgrades on ExpertFlyer

As part of our continued partnership with American Airlines, we are pleased to announce that as of today ExpertFlyer now supports full US Airways Award & Upgrade searching and alerting. The addition of awards and upgrades from US Airways operated flights will complement the existing American Airlines operated award/upgrade data currently available to subscribers of ExpertFlyer. In addition Flight Alerts can now be created for award and upgrade inventory for US Airways operated flights.

The newly supported classes are:

O - First - Award/Upgrades, also complimentary Preferred upgrades into First
I - Business - Award/Miles Upgrade
J - Business - Upgrades into Business using Certificate upgrades for ALL applicable routes (not just PHL-TLV)
X - Economy – Award

This information is now available via the Award & Upgrade search tool.

As per American management:
“We are pleased that customers who choose to fly US Airways will now have the same service from ExpertFlyer that they have had for American Airlines flights,” said Cory Garner, American’s managing director – distribution. “This agreement provides another step toward a more seamless customer experience during the integration of our two airlines.”

We hope that you enjoy the new addition to ExpertFlyer.
-The ExpertFlyer.com Team
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Old Sep 16, 14, 1:50 pm
  #935  
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Originally Posted by ExpertFlyer Voice View Post
As per American management:
“We are pleased that customers who choose to fly US Airways will now have the same service from ExpertFlyer that they have had for American Airlines flights,” said Cory Garner, American’s managing director – distribution.
Nice contrast there with DL.
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Old Sep 16, 14, 1:59 pm
  #936  
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Glad to hear! Thanks AA and EF!
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Old Sep 16, 14, 2:08 pm
  #937  
 
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Glad to see the EF-AA partnership expanding. Smart move AA. Thank you, EF.
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Old Sep 16, 14, 2:38 pm
  #938  
 
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Glad I renewed last week!
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Old Sep 16, 14, 4:13 pm
  #939  
 
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Originally Posted by ExpertFlyer Voice View Post
As part of our continued partnership with American Airlines...
As per American management:
“We are pleased that customers who choose to fly US Airways will now have the same service from ExpertFlyer that they have had for American Airlines flights,” said Cory Garner, American’s managing director – distribution. “This agreement provides another step toward a more seamless customer experience during the integration of our two airlines.”

We hope that you enjoy the new addition to ExpertFlyer.
-The ExpertFlyer.com Team
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Old Sep 17, 14, 12:53 am
  #940  
 
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Good for you on the US capability.

Is this seamless with AA routes now? By that I mean, will EF bring up itineraries with AA and US flights connecting with one another?
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Old Sep 17, 14, 5:46 am
  #941  
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Nice to see that for AA/UA. Too bad DL screwed us and blocked everything from EF recently. Nice contrast between the two airlines and the lack of transparency from Delta.
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Old Sep 17, 14, 10:15 am
  #942  
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Originally Posted by Mountain Trader View Post
Good for you on the US capability.

Is this seamless with AA routes now? By that I mean, will EF bring up itineraries with AA and US flights connecting with one another?
Thank you.

No, AA and US still operate as separate airlines with separate award/upgrade codes and as such for now must be searched separately via the GDSs.
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Old Sep 17, 14, 12:37 pm
  #943  
 
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seeing X on AA

Do you think we will ever be able to see X availability on AA more than 24 hours before flight time? the way it was in the early days of EF?
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Old Sep 17, 14, 2:16 pm
  #944  
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Originally Posted by AA Flyer View Post
Do you think we will ever be able to see X availability on AA more than 24 hours before flight time? the way it was in the early days of EF?
We do not expect AA's policy regarding X/R visibility to change in the foreseeable future.
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Old Sep 18, 14, 1:30 am
  #945  
 
Join Date: Feb 1999
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Originally Posted by ExpertFlyer Voice View Post
Thank you.

No, AA and US still operate as separate airlines with separate award/upgrade codes and as such for now must be searched separately via the GDSs.
AA and US have a lot of IT work to do. AA awards that involve only US metal flights do not even show up under "My Trips" on AA.com.
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