Jul 17, 2014, 1:23 pm
Last edit by: hillrider
This thread is for ExpertFlyer Information and Updates only (as per its title) and many subscribe to it for this purpose. For other issues, please see the ExpertFlyer.com Help Desk thread.
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
ExpertFlyer.com - Master Information and Updates Thread
Nov 20, 2020 | 9:50 am
#1081
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
Mar 13, 2021 | 3:45 pm
#1082
Join Date: Jul 2019
Location: JNB, SFO
Programs: UA, DL
Posts: 112
expert flyer information sharing
Does expert flyer share any data (from individual to anonymized/aggregated) with any third parties, particularly airlines or OTAs? I was reading their TOS, https://www.expertflyer.com/popup/terms.jsp , but found nothing of note, one way or another. I appreciate any links you could share to substantiate. Thanks.
Dec 19, 2022 | 9:28 am
#1084
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,772
From the ExpertFlyer.com Help Desk Thread:
Hi everyone, due to ongoing issues in obtaining award data for some airlines, we have decided to remove some airlines whose award searches have recently stopped working from the Award & Upgrade search tool:
As always the full list of supported airlines and award/upgrade classes can be found on our Help/FAQ page here: https://www.expertflyer.com/sessionlessClassList.do
If anyone has any questions regarding their subscription or account, please email us directly at [email protected] so we can look up your account information and address your questions. Thank you for your support.
- IB
- AY (Economy award not available, but Business still is)
- KE (only saver award classes removed)
- KL (only saver award classes removed)
- LA
- VS
- FJ
- FI
- Some of the smaller oneworld airlines
- Some of the smaller Skyteam airlines
As always the full list of supported airlines and award/upgrade classes can be found on our Help/FAQ page here: https://www.expertflyer.com/sessionlessClassList.do
If anyone has any questions regarding their subscription or account, please email us directly at [email protected] so we can look up your account information and address your questions. Thank you for your support.
Last edited by TWA884; Dec 20, 2022 at 12:35 pm Reason: Updated to conform to ExpertFlyer Voice's edit of the original post
Apr 27, 2023 | 2:02 pm
#1085
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
Thank you FT!
Hi all,
For those who dont know, Im the last of the original ExpertFlyer founders that is still working at Red Ventures/TPG after the 2018 acquisition of ExpertFlyer, however Ive been posting as EFV for long before that. After almost 20 years of running the business, this Friday is my last day at ExpertFlyer/RV and this is the last time I will post as EFV.
Im telling you this because I dont know what the future has in store for ExpertFlyer. I hope that the new version of EF that weve been working on gets finished and released and that EF survives as a standalone product, but unfortunately that is something I no longer have control of. I hope that whoever will be taking over the service will continue to be part of the FT community and posting as EFV, however I dont know what form future community outreach may take.
ExpertFlyer was launched in 2005 with the goal of providing a service to help FTers travel better, and your support helped us grow from there. My co-founders and I thank you!
In the future youll be able to find me here @lopinc1 on FT and Im sure Ill still be involved in the industry looking for new problems to solve. Until then, safe travels everyone!
Chris (EFV)
For those who dont know, Im the last of the original ExpertFlyer founders that is still working at Red Ventures/TPG after the 2018 acquisition of ExpertFlyer, however Ive been posting as EFV for long before that. After almost 20 years of running the business, this Friday is my last day at ExpertFlyer/RV and this is the last time I will post as EFV.
Im telling you this because I dont know what the future has in store for ExpertFlyer. I hope that the new version of EF that weve been working on gets finished and released and that EF survives as a standalone product, but unfortunately that is something I no longer have control of. I hope that whoever will be taking over the service will continue to be part of the FT community and posting as EFV, however I dont know what form future community outreach may take.
ExpertFlyer was launched in 2005 with the goal of providing a service to help FTers travel better, and your support helped us grow from there. My co-founders and I thank you!
In the future youll be able to find me here @lopinc1 on FT and Im sure Ill still be involved in the industry looking for new problems to solve. Until then, safe travels everyone!
Chris (EFV)
Apr 27, 2023 | 3:11 pm
#1086
Join Date: Sep 2002
Location: PVD/BOS, PIT
Programs: UA 1K/1MM ★G, DL Silver, Amtrak ES, Hilton Diamond,Nexus
Posts: 259
Im telling you this because I dont know what the future has in store for ExpertFlyer. I hope that the new version of EF that weve been working on gets finished and released and that EF survives as a standalone product, but unfortunately that is something I no longer have control of.
Apr 27, 2023 | 3:29 pm
#1087
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 35,578
Hi all,
For those who dont know, Im the last of the original ExpertFlyer founders that is still working at Red Ventures/TPG after the 2018 acquisition of ExpertFlyer, however Ive been posting as EFV for long before that. After almost 20 years of running the business, this Friday is my last day at ExpertFlyer/RV and this is the last time I will post as EFV.
Chris (EFV)
For those who dont know, Im the last of the original ExpertFlyer founders that is still working at Red Ventures/TPG after the 2018 acquisition of ExpertFlyer, however Ive been posting as EFV for long before that. After almost 20 years of running the business, this Friday is my last day at ExpertFlyer/RV and this is the last time I will post as EFV.
Chris (EFV)
Carol/SanDiego1K
Community Director
Apr 29, 2023 | 5:14 pm
#1088
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 18,250
Sadly, the usefulness of expert flyer continues to diminish for me. They gave me a free year due to awards not working for BA, but then charged me a year later and BA is still not fixed.
They don't offer support for Virgin Atlantic at all.
Think I'll be dropping out next renewal time if things don't get better.
They don't offer support for Virgin Atlantic at all.
Think I'll be dropping out next renewal time if things don't get better.
Apr 29, 2023 | 5:38 pm
#1089
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,650
Hi all,
For those who dont know, Im the last of the original ExpertFlyer founders that is still working at Red Ventures/TPG after the 2018 acquisition of ExpertFlyer, however Ive been posting as EFV for long before that. After almost 20 years of running the business, this Friday is my last day at ExpertFlyer/RV and this is the last time I will post as EFV.
Im telling you this because I dont know what the future has in store for ExpertFlyer. I hope that the new version of EF that weve been working on gets finished and released and that EF survives as a standalone product, but unfortunately that is something I no longer have control of. I hope that whoever will be taking over the service will continue to be part of the FT community and posting as EFV, however I dont know what form future community outreach may take.
ExpertFlyer was launched in 2005 with the goal of providing a service to help FTers travel better, and your support helped us grow from there. My co-founders and I thank you!
In the future youll be able to find me here @lopinc1 on FT and Im sure Ill still be involved in the industry looking for new problems to solve. Until then, safe travels everyone!
Chris (EFV)
For those who dont know, Im the last of the original ExpertFlyer founders that is still working at Red Ventures/TPG after the 2018 acquisition of ExpertFlyer, however Ive been posting as EFV for long before that. After almost 20 years of running the business, this Friday is my last day at ExpertFlyer/RV and this is the last time I will post as EFV.
Im telling you this because I dont know what the future has in store for ExpertFlyer. I hope that the new version of EF that weve been working on gets finished and released and that EF survives as a standalone product, but unfortunately that is something I no longer have control of. I hope that whoever will be taking over the service will continue to be part of the FT community and posting as EFV, however I dont know what form future community outreach may take.
ExpertFlyer was launched in 2005 with the goal of providing a service to help FTers travel better, and your support helped us grow from there. My co-founders and I thank you!
In the future youll be able to find me here @lopinc1 on FT and Im sure Ill still be involved in the industry looking for new problems to solve. Until then, safe travels everyone!
Chris (EFV)
Oct 6, 2023 | 3:15 pm
#1090
Join Date: May 2010
Location: Tampa, FL
Programs: All The Programs
Posts: 2,342
Just in from EF:
-----
Due to issues in obtaining award and upgrade data for the below airlines, we have removed them from our list of supported airlines in the Award & Upgrade search for the time being. This also means that any active Flight Alerts for those airlines are not currently working. Were reaching out because you had at least one active alert that is affected by this outage. The affected airlines are:
-----
Due to issues in obtaining award and upgrade data for the below airlines, we have removed them from our list of supported airlines in the Award & Upgrade search for the time being. This also means that any active Flight Alerts for those airlines are not currently working. Were reaching out because you had at least one active alert that is affected by this outage. The affected airlines are:
- Adria Airways
- Air Canada
- Air China International
- Air India
- Air New Zealand
- ANA- All Nippon Airways
- Asiana Airlines
- Austrian Airlines
- Avianca
- Avianca Costa Rica
- Brussels Airlines
- COPA
- Croatia Airlines
- Egyptair
- Ethiopian Airlines
- EVA Air
- LOT- Polish Airlines
- Lufthansa
- SAS
- Shenzhen Airlines
- Singapore Airlines
- South African Airways
- SWISS
- TACA
- TAP- Air Portugal
- Thai Airways International
- United Airlines
- Virgin Australia
- Vistara
Oct 6, 2023 | 5:14 pm
#1091
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,772
Moderator's Note
This thread is for ExpertFlyer representatives to share information and updates about their products.
Since there are no ExpertFlyer company representatives currently posting here, I will close this thread until if and when I hear from an ExpertFlyer representative that they are ready to resume their participation on FlyerTalk.
In the meantime, please feel free to discuss any ExpertFlyer issues in the ExpertFlyer.com Help Desk Thread.
TWA884
Travel Tools Moderator
Since there are no ExpertFlyer company representatives currently posting here, I will close this thread until if and when I hear from an ExpertFlyer representative that they are ready to resume their participation on FlyerTalk.
In the meantime, please feel free to discuss any ExpertFlyer issues in the ExpertFlyer.com Help Desk Thread.
TWA884
Travel Tools Moderator