mozilla

Please understand this is not negativity, but legitimate concerns from frequent flyers who have been more than once victimized by website "enhancements," i.e., useful functionality that simply gets taken away with no alternative in place. Hence it makes sense that signs of an upcoming "new" website will be greeted with skepticism instead of optimism, as we've been betrayed too many times. This is not unique for ExpertFlyer, airline website redesign elicit similar responses, and other "Travel Tools" websites wouldn't be exempt either.

I'm not beta testing any product without compensation; I'll just trust that the new website won't dumb things down and that the useful functionality of ExpertFlyer - and I consider all current functionality of ExpertFlyer to be useful - won't disappear. I'll welcome a website redesign if all existing functionality remains available, and I'd be thrilled with a redesign that keeps all current functionality and adds a ton of new stuff on top. Don't let us down.

ExpertFlyer Voice

Well, we're not an airline, and if you recall the whole reason EF exists is because airline websites didn't serve your needs in the first place, so we gain nothing by emulating them. I can assure you that as a founder of EF being intimately involved in this process, I am ensuring that there will be no loss of functionality, only enhancements.

The key to making it sure we get it right the first time is feedback, so if you don't think that having a say in what the next version of EF will look like is worth your time, then I'm sorry to hear that. Just today in the beta we introduced a couple of long awaited and very useful features that will only be available in the new site, so you will need to use the beta in order to have access to them before their general release. Either way, thanks for your feedback.

Keter

Do we have a thread to discuss the 'beta' here or anywhere else I sent my first piece of feedback already, i really hope the availability screen will be completely redesigned,

ExpertFlyer Voice

No as the beta is invitation only and not public, so at this point the discussion is also between you and us directly to allow for honest feedback, and also since the beta isn't set in stone yet and likely will change. Just please keep sending feedback to us directly as you use it, thanks.