Just in from EF:
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Due to issues in obtaining award and upgrade data for the below airlines, we have removed them from our list of supported airlines in the Award & Upgrade search for the time being. This also means that any active Flight Alerts for those airlines are not currently working. We’re reaching out because you had at least one active alert that is affected by this outage. The affected airlines are:

• Adria Airways
• Air Canada
• Air China International
• Air India
• Air New Zealand
• ANA- All Nippon Airways
• Asiana Airlines
• Austrian Airlines
• Avianca
• Avianca Costa Rica
• Brussels Airlines
• COPA
• Croatia Airlines
• Egyptair
• Ethiopian Airlines
• EVA Air
• LOT- Polish Airlines
• Lufthansa
• SAS
• Shenzhen Airlines
• Singapore Airlines
• South African Airways
• SWISS
• TACA
• TAP- Air Portugal
• Thai Airways International
• United Airlines
• Virgin Australia
• Vistara