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ExpertFlyer.com - Master Information and Updates Thread

ExpertFlyer.com - Master Information and Updates Thread

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Old Nov 6, 18, 4:56 am   -   Wikipost
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This thread is for ExpertFlyer Information and Updates only (as per its title) and many subscribe to it for this purpose. For other issues, please see the ExpertFlyer.com Help Desk thread.

If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
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Old Oct 28, 15, 1:24 pm
  #1006  
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Understood. Many Thanks ^
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Old Oct 28, 15, 5:12 pm
  #1007  
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Originally Posted by benberg2013 View Post
I'm a bit confused.

If I check for an airline that does overbook, and I see 1 last seat showing on EF as available, does that mean there is an overbooking? Yes or No?
I would expect this to be a heavily overbooked flight but it is not possible to say for sure without internal information. The information you see is what the airline wishes to present. It is only an approximation of the load the airline expects on the flight.

Although the airline will know how many passengers are at any one point holding reservations on the flight, even the airline doesn't really know if the flight is going to be "overbooked". Missed connections, last minute changes, no shows and high value customers force booking a seat on a full flight all conspire to keep the true load of the flight potentially unknown until the boarding is complete.
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Old Nov 20, 15, 8:25 pm
  #1008  
 
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Is there any history of Expert Flyer going on sale - say for like Black Friday? Would feel silly if I signed up now only to have it be discounted next week. Flying AA a lot more and annoyed they don't have as much info as UA on their website to figure out how full flights are and what stand by options are out there.
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Old Nov 21, 15, 12:44 pm
  #1009  
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Originally Posted by adambadam View Post
Is there any history of Expert Flyer going on sale [...] ?
They have offered 15% off new subscriptions on more than one occasion in the past, but there's no way of knowing whether or when they'll do so in future.
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Old Dec 7, 15, 4:09 pm
  #1010  
Company Representative - ExpertFlyer.com
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Lightbulb UA/Star Airline Awards

We are happy to announce that ExpertFlyer again supports UA Award searching and alerting. Also additional Star Alliance airlines have been added and now all Star carriers are supported for award searching. The award searches for the new airlines will return a Yes/No availability answer to the Quantity requested in the search.

Notes:
  • For UA, only the O,I,X award classes are supported for searching and alerting. No other award or upgrade classes are available.
  • At this time there is no Star Alliance award search, each airline would be selected individually.

As always, the full list of supported Award & Upgrade airlines/classes for searching and alerting is available here: http://www.expertflyer.com/sessionlessClassList.do

If you encounter any issues or have questions about specific searches, please email us directly at [email protected] with the details about the search and results.

-EFV
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Old Dec 7, 15, 6:22 pm
  #1011  
 
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Originally Posted by ExpertFlyer Voice View Post
The award searches for the new airlines will return a Yes/No availability answer to the Quantity requested in the search.
What does this mean? Is the search a one-time search? Are you saying that there is no continuous update/searching available?
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Old Dec 7, 15, 6:31 pm
  #1012  
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Lightbulb

Originally Posted by 747FC View Post
What does this mean? Is the search a one-time search? Are you saying that there is no continuous update/searching available?
No, that's not what we're saying at all. It means that if you want to know if there are 2 of an award class available, you set 2 as the Quantity in the search and you'll see a Yes or No next to a flight in the response, as opposed to a specific class value.

The alerts haven't changed and work the same as they always have, for all supported airlines.
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Old Dec 7, 15, 6:36 pm
  #1013  
 
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Originally Posted by ExpertFlyer Voice View Post
No, that's not what we're saying at all. It means that if you want to know if there are 2 of an award class available, you set 2 as the Quantity in the search and you'll see a Yes or No next to a flight in the response, as opposed to a specific class value.

The alerts haven't changed and work the same as they always have, for all supported airlines.
Sorry to be so thick, but just want to confirm: Once set, the alerts will continue to be active until inventory is found (at which point one would be notified), or the alert expires at the time of the flight?

Thank you for your clarification.
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Old Dec 7, 15, 6:48 pm
  #1014  
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Originally Posted by 747FC View Post
Sorry to be so thick, but just want to confirm: Once set, the alerts will continue to be active until inventory is found (at which point one would be notified), or the alert expires at the time of the flight?

Thank you for your clarification.
Correct, that's how Flight Alerts have always worked.
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Old Dec 7, 15, 6:53 pm
  #1015  
 
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Originally Posted by ExpertFlyer Voice View Post
Correct, that's how Flight Alerts have always worked.
Thanks.
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Old Dec 21, 15, 3:47 pm
  #1016  
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Star Alliance is Back!

I got this E-mail two days ago and am surprised not to see this update in the thread. It looks like you can't do super close in LH searches, but all in all I'm happy to have these airlines back. ^

We are happy to announce that ExpertFlyer again supports UA Award searching and alerting. Also additional Star Alliance airlines have been added and now all Star Alliance carriers are supported for award searching on ExpertFlyer. The award searches for the newly added airlines will return a Yes/No availability response for each award class for the Quantity requested. "Yes" means at least the requested Quantity of awards are available, "No" means they are not.
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Old Dec 21, 15, 4:10 pm
  #1017  
 
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Originally Posted by ExpertFlyer Voice View Post
We are happy to announce that ExpertFlyer again supports UA Award searching and alerting. Also additional Star Alliance airlines have been added and now all Star carriers are supported for award searching. The award searches for the new airlines will return a Yes/No availability answer to the Quantity requested in the search.

Notes:
  • For UA, only the O,I,X award classes are supported for searching and alerting. No other award or upgrade classes are available.
  • At this time there is no Star Alliance award search, each airline would be selected individually.

As always, the full list of supported Award & Upgrade airlines/classes for searching and alerting is available here: http://www.expertflyer.com/sessionlessClassList.do

If you encounter any issues or have questions about specific searches, please email us directly at [email protected] with the details about the search and results.

-EFV
Originally Posted by Madone59 View Post
I got this E-mail two days ago and am surprised not to see this update in the thread. It looks like you can't do super close in LH searches, but all in all I'm happy to have these airlines back. ^

We are happy to announce that ExpertFlyer again supports UA Award searching and alerting. Also additional Star Alliance airlines have been added and now all Star Alliance carriers are supported for award searching on ExpertFlyer. The award searches for the newly added airlines will return a Yes/No availability response for each award class for the Quantity requested. "Yes" means at least the requested Quantity of awards are available, "No" means they are not.
See above.
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Old Dec 22, 15, 3:25 pm
  #1018  
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Originally Posted by 747FC View Post
See above.
I was only 14 day behind.....I've done worse . Thanks.
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Old Dec 24, 15, 12:33 am
  #1019  
 
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Originally Posted by ExpertFlyer Voice View Post
...you'll see a Yes or No next to a flight in the response, as opposed to a specific class value.
What is the reasoning behind the Yes or No response as opposed to the specific class value (which I prefer)? Does this apply to all airlines now, or just the new ones (noticed BA is also the same)?
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Old Dec 24, 15, 1:58 am
  #1020  
 
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Originally Posted by Madone59 View Post
I was only 14 day behind.....I've done worse . Thanks.
Enjoyed your Italy trip report. Former crew here, but not in that league...
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