Last edit by: hillrider
This thread is for ExpertFlyer Information and Updates only (as per its title) and many subscribe to it for this purpose. For other issues, please see the ExpertFlyer.com Help Desk thread.
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
ExpertFlyer.com - Master Information and Updates Thread
#331




Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Nobody; EY Silver
Posts: 2,587
One more New Year wish: please REMOVE the validation for POS (country, particularly) when searching for fares as results are sometimes incomplete (ie SQ fares ex IST and CAI).
#332
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
We can't comment on specific airline relationships however expanding our availability of airline award data is always something we're working on.
We're working on it now, when it is ready we will let everyone know.
That's unfortunately a basic function of how GDSs work and not something we have control over or can change.
However, not all GDSs work the same with POS restrictions and as part of the upcoming update, we'll be able to specify additional GDSs to use for Fare Information searches in certain cases, which in the case of SQ, appears to mitigate the problem you mention.
(Please email any further examples to [email protected] so we can have them all in one place, thanks.)
However, not all GDSs work the same with POS restrictions and as part of the upcoming update, we'll be able to specify additional GDSs to use for Fare Information searches in certain cases, which in the case of SQ, appears to mitigate the problem you mention.
(Please email any further examples to [email protected] so we can have them all in one place, thanks.)
Last edited by ExpertFlyer Voice; Jan 24, 2011 at 2:00 pm
#333
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
Today we released several additions and improvements to the ExpertFlyer Fare Information search:
Here is a screen shot of the new search form: http://www.flyertalk.com/forum/membe...are-search.png and the improved Routing Rules: http://www.flyertalk.com/forum/membe...ting-rules.png
A few notes about using this new features:
We hope that these improvements make ExpertFlyer even more useful. If you come across any issues, please email us at [email protected]
- *The ability to specify a Ticketing Date in the fare search
- *Historical Fare searching - You can now view historical fares, rules and routing for up to 1 year in the past by specifying a past Departure/Ticketing date.
- Improved Fare Rules/Routing Rules for most fares, with the routing rules now including Ticketed Point Deduction information where applicable
- The ability to search for all fares regardless of travel dates in addition to existing validation options.
Here is a screen shot of the new search form: http://www.flyertalk.com/forum/membe...are-search.png and the improved Routing Rules: http://www.flyertalk.com/forum/membe...ting-rules.png
A few notes about using this new features:
- The new Ticketing Date and Show All Fares options, as well as the previously available Class Code and Fare Basis Code fields can be seen by clicking the Show Advanced Options button (this preference setting is remembered).
- Some searches may use an information source that doesn't include fuel surcharges in the price of the fare. If that's the case, it will be noted at the top of the results page.
- When using the option to show fares for all travel dates, for fares that have multiple seasonality date ranges, only the first date range will be shown in the list of fares. View the Seasonality category of the Fare Rules to see the rest. (This is a GDS bug that we've asked them to fix.)
We hope that these improvements make ExpertFlyer even more useful. If you come across any issues, please email us at [email protected]
#334
Join Date: Oct 2006
Location: YYZ/DLC
Programs: AP, HHonours Diamond
Posts: 3,724
Today we released several additions and improvements to the ExpertFlyer Fare Information search:
Here is a screen shot of the new search form: http://www.flyertalk.com/forum/membe...are-search.png and the improved Routing Rules: http://www.flyertalk.com/forum/membe...ting-rules.png
A few notes about using this new features:
We hope that these improvements make ExpertFlyer even more useful. If you come across any issues, please email us at [email protected]
- *The ability to specify a Ticketing Date in the fare search
- *Historical Fare searching - You can now view historical fares, rules and routing for up to 1 year in the past by specifying a past Departure/Ticketing date.
- Improved Fare Rules/Routing Rules for most fares, with the routing rules now including Ticketed Point Deduction information where applicable
- The ability to search for all fares regardless of travel dates in addition to existing validation options.
Here is a screen shot of the new search form: http://www.flyertalk.com/forum/membe...are-search.png and the improved Routing Rules: http://www.flyertalk.com/forum/membe...ting-rules.png
A few notes about using this new features:
- The new Ticketing Date and Show All Fares options, as well as the previously available Class Code and Fare Basis Code fields can be seen by clicking the Show Advanced Options button (this preference setting is remembered).
- Some searches may use an information source that doesn't include fuel surcharges in the price of the fare. If that's the case, it will be noted at the top of the results page.
- When using the option to show fares for all travel dates, for fares that have multiple seasonality date ranges, only the first date range will be shown in the list of fares. View the Seasonality category of the Fare Rules to see the rest. (This is a GDS bug that we've asked them to fix.)
We hope that these improvements make ExpertFlyer even more useful. If you come across any issues, please email us at [email protected]
#335


Join Date: May 1998
Location: australia
Posts: 5,962
If I do a search for C availability for LHR-GIG via JFK for today Feb 3rd I get the following:
1 Connections
AA (BA) 6142 0 LHR
02/03/11
1:35 PM JFK
02/03/11
4:25 PM 777
Daily
76% / 72m Business - AAnytime Award J 7
AA () 255 0 JFK
02/03/11
10:30 PM GIG
02/04/11
11:45 AM 763
Daily
80% / 27m Business - AAnytime Award J 4
Business - Upgrade C 1
But the C availabilty shows as 0 when I just search JFK-GIG. What gives?
1 Connections
AA (BA) 6142 0 LHR
02/03/11
1:35 PM JFK
02/03/11
4:25 PM 777
Daily
76% / 72m Business - AAnytime Award J 7
AA () 255 0 JFK
02/03/11
10:30 PM GIG
02/04/11
11:45 AM 763
Daily
80% / 27m Business - AAnytime Award J 4
Business - Upgrade C 1
But the C availabilty shows as 0 when I just search JFK-GIG. What gives?
#336
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
Even though it probably doesn't make much sense, C availability seems to be implemented by linking it to those lower-fare buckets, so you get the effect that you see.
This is not an EF issue, it's the way AA works.
#337


Join Date: May 1998
Location: australia
Posts: 5,962
It means that when originating from LHR, AA is willing to open up a lower fare bucket (e.g. D/I) than for those originating from JFK, based on various factors, including total ticket value, competitive fares/availability on the LON-RIO market, etc. etc.
Even though it probably doesn't make much sense, C availability seems to be implemented by linking it to those lower-fare buckets, so you get the effect that you see.
This is not an EF issue, it's the way AA works.
Even though it probably doesn't make much sense, C availability seems to be implemented by linking it to those lower-fare buckets, so you get the effect that you see.
This is not an EF issue, it's the way AA works.
And as an additional question - if EF shows this C availability somehow based on POS/origination then how does the alert feature work with this? If a C becomes available JFK-GIG for a search originating LHR who does it notify if an alert is in place? Note that the C is available for connections from the AA-coded BA flights LHR-JFK where no C is available on these flights, only on the JFK-GIG sector.
Last edited by 3544quebec; Feb 3, 2011 at 7:32 am
#338


Join Date: Dec 2002
Location: LI, NY
Programs: AA EXP, AAdv since Day One
Posts: 2,702
This looks like a married segment logic issue. This happens a lot with AA (and I suspect other carriers) and is not limited to upgrade and award inventory.
Various fare classes may be available for AAA-BBB or BBB-CCC when you look for AAA-BBB-CCC but not when you look for the segments individually. I've seen the reverse too where the inventory shows on one segment but not if that same segment is part of a multi-segment route.
When I set an alert on EF for an upgrade on a multi-segment route I set the alert using both the single segment that I am interested in and also for the entire multi-segment routing for which I am ticketed. If the alert triggers for just the single segment I call AA and ask for that single segment to be upgraded and I get it.
As hillrider said, this not an EF issue but the way AA makes the inventory available.
Various fare classes may be available for AAA-BBB or BBB-CCC when you look for AAA-BBB-CCC but not when you look for the segments individually. I've seen the reverse too where the inventory shows on one segment but not if that same segment is part of a multi-segment route.
When I set an alert on EF for an upgrade on a multi-segment route I set the alert using both the single segment that I am interested in and also for the entire multi-segment routing for which I am ticketed. If the alert triggers for just the single segment I call AA and ask for that single segment to be upgraded and I get it.
As hillrider said, this not an EF issue but the way AA makes the inventory available.
#339
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
And as an additional question - if EF shows this C availability somehow based on POS/origination then how does the alert feature work with this? If a C becomes available JFK-GIG for a search originating LHR who does it notify if an alert is in place? Note that the C is available for connections from the AA-coded BA flights LHR-JFK where no C is available on these flights, only on the JFK-GIG sector.
#340
FlyerTalk Evangelist




Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,330
These are good enhancements; little more will I need to take a copy of fare rules as I ticket.
#341




Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Nobody; EY Silver
Posts: 2,587
But there are some uses of this feature:
1) To see what you did not buy (to dream a bit when you see a thread on FT with a 'gone' remark => you will be able to see that historic fare on screen
)2) If you think to buy or not to buy now you are usually only concerned with inventory availability (booking class). However, there are some more things to consider: If fare sales restrictions say, for example, "TICKETS MUST BE ISSUED ON/BEFORE 15FEB11" then be sure to check the fare on 16FEB11 - in my case the fare DL T fare is not available after that date at all... Regardless of T inventory availability.
3) Sale fares and other fares to be changed: if you expect a sale or see sales restrictions as above - be sure to check the future date. The majority of sale and "updated USD level" fares are loaded long before the new first ticketing date.
#342
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,823
Great enhancement, but it took me a while to work out how to use the feature, as the earliest days in the date pop up still default to yesterday: historical dates have to be typed in.
#343
Original Poster
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
Yes that was our oversight, we'll adjust the calendar to let you browse days a year into the past. For now, please just type them into the date box.
#344
Join Date: Sep 2006
Programs: AA EXP, UA 1P
Posts: 183
Class Code Z: The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again.
Any advice? Thanks!
#345
Suspended
Join Date: Sep 2006
Programs: Flying Blue Platinum (lifetime)
Posts: 221
example of fares
Bonjour,
Could I see, , for example, how EF shows the fares from LHR to NRT on AF in first class on april 19 to may 9 ?
Thank you.
Could I see, , for example, how EF shows the fares from LHR to NRT on AF in first class on april 19 to may 9 ?
Thank you.



