Jul 17, 2014, 1:23 pm
Last edit by: hillrider
This thread is for ExpertFlyer Information and Updates only (as per its title) and many subscribe to it for this purpose. For other issues, please see the ExpertFlyer.com Help Desk thread.
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
ExpertFlyer.com - Master Information and Updates Thread
Dec 11, 2010 | 9:14 am
#316
Join Date: May 2004
Posts: 264
The way I read it anyone can purchase a Gift Cert for someone else, no problem there. EF setup a gift system that apparently has the sole purpose of being able to give an EF subscription to someone who doesn't already have it. Ok fine. Just because you can't now use it in a way that it wasn't intended to just to get an extra discount for yourself, although you may not like it, doesn't equal "Scrooge like behavior".
Last edited by lopinc1; Dec 11, 2010 at 9:20 am
Dec 11, 2010 | 9:18 am
#317
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ PPS, Mar LTT, Hyatt LTG, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,155
The way I read it anyone can purchase a Gift Cert for someone else, no problem there. EF setup a gift system that apparently has the sole purpose of being able to give an EF subscription to someone who doesn't already have it. Ok fine. Just because you can't now using it in a way that it wasn't intended to just to get an extra discount for yourself, although you may not like it, doesn't equal "Scrooge like behavior".
Dec 11, 2010 | 5:05 pm
#318
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 9,133
Well, the poster did put a smiley after the phrase "Scrooge like," which I took to mean it was in jest, not serious.
Dec 11, 2010 | 7:41 pm
#319
Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,223
My post above (#315) does not suggest anywhere that EF do not have the right to tailor their offers how they wish. I am no genius user of the classical or online English, but "Scrooge-like" meant "un-Christmas-like act during Christmas season", and the smiley that I was more amused than anything else.
However, inviting people to give you their money while putting restrictions on what they can and cannot buy with it, does seem to bring a "Soviet touch" to the marketplace and customer service.
However, inviting people to give you their money while putting restrictions on what they can and cannot buy with it, does seem to bring a "Soviet touch" to the marketplace and customer service.
Dec 12, 2010 | 2:13 pm
#320
Formerly known as cagalindo
Join Date: Sep 2010
Location: MCO TPA
Programs: Citi AA/HH/TYP Amex SPG/HH & Chase SP/PC
Posts: 1,335
Get one certificate, once your current premium registration is over (Less than 6 mos), redeem the certificate yourself by creating a new account.
Last edited by caGALINDO; Dec 12, 2010 at 2:33 pm
Dec 20, 2010 | 12:30 am
#321
Join Date: Feb 2010
Location: BRU
Programs: LH FTL; A3*Gold
Posts: 327
Availability in real-time?
To what extend the EF availability is real-time?
Here is an example: The availbity for QR170 DOH-MCT 20Dec showed 9s for most of the classes (some 4 hrs before the departure). At the same time a friend was told by QR customer service in DOH that the flight was 45 pax oversold.
Here is an example: The availbity for QR170 DOH-MCT 20Dec showed 9s for most of the classes (some 4 hrs before the departure). At the same time a friend was told by QR customer service in DOH that the flight was 45 pax oversold.
Dec 20, 2010 | 9:51 am
#322
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
To what extend the EF availability is real-time?
Here is an example: The availbity for QR170 DOH-MCT 20Dec showed 9s for most of the classes (some 4 hrs before the departure). At the same time a friend was told by QR customer service in DOH that the flight was 45 pax oversold.
Here is an example: The availbity for QR170 DOH-MCT 20Dec showed 9s for most of the classes (some 4 hrs before the departure). At the same time a friend was told by QR customer service in DOH that the flight was 45 pax oversold.
That however is not the issue. The Flight Availability numbers reflect what the airline is willing to sell, not how many seats are unsold. If the flight is really oversold by 45 pax, then QR is basically willing to sell a seat to anyone who wants one, regardless of if there is one, and therefore the "available" inventory stays high. If you look at the First fare classes, you'll see they have more realistic values. Either way, that's what QR is showing to every travel agent around the world.
Dec 20, 2010 | 4:29 pm
#323
FlyerTalk Evangelist
Join Date: Sep 2003
Posts: 12,412
My post above (#315) does not suggest anywhere that EF do not have the right to tailor their offers how they wish. I am no genius user of the classical or online English, but "Scrooge-like" meant "un-Christmas-like act during Christmas season", and the smiley that I was more amused than anything else.
However, inviting people to give you their money while putting restrictions on what they can and cannot buy with it, does seem to bring a "Soviet touch" to the marketplace and customer service.
However, inviting people to give you their money while putting restrictions on what they can and cannot buy with it, does seem to bring a "Soviet touch" to the marketplace and customer service.
Jan 5, 2011 | 1:09 pm
#324
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
AA Flight Availability Listings
As an FYI to our subscribers, because of this: http://www.flyertalk.com/forum/ameri...eement-aa.html, AA flights may not show for Flight Availability searches unless AA is specified as one of the airlines in the search. All other search functions, including Awards & Upgrades, are unaffected by this. Thank you for your understanding.
Jan 5, 2011 | 3:47 pm
#325
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PPro, Natl EC
Posts: 10,884
As an FYI to our subscribers, because of this: http://www.flyertalk.com/forum/ameri...eement-aa.html, AA flights may not show for Flight Availability searches unless AA is specified as one of the airlines in the search. All other search functions, including Awards & Upgrades, are unaffected by this. Thank you for your understanding.
Jan 20, 2011 | 6:23 pm
#326
Join Date: Dec 2009
Location: WAS
Posts: 3,048
Not all fares displaying?
I'm trying to figure out the routing rules for my fare for a trip OKC-STL coming up. Using the fare information tool, I plug in the depart/arrive/date, but my fare code isn't coming up. Now, the fare I have is a 14-day advance purchase, so I understand that might be an issue. I thought by deselecting "validate fares", EF would show fares that aren't available for purchase. Also, my trip isn't two married fares, so I don't think that's an issue either.
What else should I be doing to find my fare? Thanks!
What else should I be doing to find my fare? Thanks!
Jan 20, 2011 | 8:13 pm
#327
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
I'm trying to figure out the routing rules for my fare for a trip OKC-STL coming up. Using the fare information tool, I plug in the depart/arrive/date, but my fare code isn't coming up. Now, the fare I have is a 14-day advance purchase, so I understand that might be an issue. I thought by deselecting "validate fares", EF would show fares that aren't available for purchase. Also, my trip isn't two married fares, so I don't think that's an issue either.
What else should I be doing to find my fare? Thanks!
What else should I be doing to find my fare? Thanks!
Jan 20, 2011 | 10:31 pm
#328
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,924
Delta Seat Map Improvements
As of today, all of the outstanding Delta Seat Map issues appear to be fixed by our reservation system provider.
If you come across any new issues, please send an email to [email protected] and let us know.
If you come across any new issues, please send an email to [email protected] and let us know.
Jan 21, 2011 | 6:11 pm
#329
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 9,133
BA Awards?
Any progress (or reasonable hope) for BA award searches?
Jan 22, 2011 | 7:41 am
#330
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Nobody; EY Silver
Posts: 2,587
Any update on new routing rules implementation (which include announced extended Sabre fare information)?