Jul 17, 2014, 1:23 pm
Last edit by: hillrider
This thread is for ExpertFlyer Information and Updates only (as per its title) and many subscribe to it for this purpose. For other issues, please see the ExpertFlyer.com Help Desk thread.
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
ExpertFlyer.com - Master Information and Updates Thread
Oct 12, 2012 | 8:37 am
#811
Join Date: Mar 2007
Posts: 642
Phantom LH Availability
The *A award search is showing phantom LH F availability - same as the UA award search.
Oct 12, 2012 | 9:35 am
#812
Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,223
Yup, I got the same email as Clincher above. Correction came quickly too, but only after I had spent 15-20 minutes logging in on different browsers trying to find the "Upgrade" box.
Don't you think people should honor their "mistake offers"?
Don't you think people should honor their "mistake offers"?
Oct 12, 2012 | 10:22 am
#813
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,931
We note in the LH Award search "Some Lufthansa flights may show First class inventory not yet available to partners, please confirm with your airline"
Oct 12, 2012 | 11:26 am
#814
Join Date: Dec 2011
Location: NYC
Posts: 1,389
My apologies. Please follow our response here: http://www.flyertalk.com/forum/19484070-post6.html
We note in the LH Award search "Some Lufthansa flights may show First class inventory not yet available to partners, please confirm with your airline"
We note in the LH Award search "Some Lufthansa flights may show First class inventory not yet available to partners, please confirm with your airline"
Oct 12, 2012 | 11:30 am
#816
Oct 12, 2012 | 12:12 pm
#817
Join Date: Mar 2007
Posts: 642
I'm not sure if you were replying to me or to EF, but if I'm paying for this service, they should scrape NH to confirm availability for me. If not, this is almost the same as searching for awards on UA. I could go to NH myself and get correct availability -- something EF isn't providing (for LH at least)
Oct 15, 2012 | 5:44 pm
#818
Join Date: May 2002
Location: US
Programs: UA GS 3MM, AA 1MM/EXP, Bonvoy LT Plat, HH Diamond
Posts: 1,833
Is it possible to see SQ "I" inventory (award business) with this change or will that always show no availability (a la ual.com)?
Was trying to spot check random routes with traditionally high "I" space availability (e.g., MNL, CGK) and nothing shows up on any day, even in mid-2013.
thx
Was trying to spot check random routes with traditionally high "I" space availability (e.g., MNL, CGK) and nothing shows up on any day, even in mid-2013.
thx
Oct 15, 2012 | 9:15 pm
#819
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,931
Is it possible to see SQ "I" inventory (award business) with this change or will that always show no availability (a la ual.com)?
Was trying to spot check random routes with traditionally high "I" space availability (e.g., MNL, CGK) and nothing shows up on any day, even in mid-2013.
thx
Was trying to spot check random routes with traditionally high "I" space availability (e.g., MNL, CGK) and nothing shows up on any day, even in mid-2013.
thx
Oct 17, 2012 | 9:18 am
#820
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Nobody; EY Silver
Posts: 2,587
Just recently realised (again...) that one can change POS to UK from US which is the default point of sale.
UK POS sometimes provides more information on flights - unlike US for some airlines UK distinguishes between booking class available for waitlisting (L, sometimes 0) and booking class totally closed (C).
It is also more creative on connections sometimes.
And of course for some airlines availability differs for US and UK markets (LH, LX for example), so checking both may help to find cheaper seats and then to go to appropriate website/ agent to buy (ie ***.com vs ***.co.uk).
UK POS sometimes provides more information on flights - unlike US for some airlines UK distinguishes between booking class available for waitlisting (L, sometimes 0) and booking class totally closed (C).
It is also more creative on connections sometimes.
And of course for some airlines availability differs for US and UK markets (LH, LX for example), so checking both may help to find cheaper seats and then to go to appropriate website/ agent to buy (ie ***.com vs ***.co.uk).
Oct 30, 2012 | 11:10 am
#821
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT EXP; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,948
Moderator action
Those Delta SkyMiles award-specific posts not relevant to ExpertFlyer have been relocated to this new thread Delta SkyMiles Forum.
JDiver, Senior Moderator
JDiver, Senior Moderator
Nov 5, 2012 | 10:18 am
#822
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
This is the "Master Information and Updates Thread" -- can something so specific have its own thread and/or a helpdesk thread be created?
Many receive email notifications hoping they're about "Master Information and Updates", i.e. the title of the thread! Thx.
Many receive email notifications hoping they're about "Master Information and Updates", i.e. the title of the thread! Thx.
Nov 5, 2012 | 11:34 am
#823
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT EXP; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,948
Moderator action
The recent posts asking general questions / questions that are not specific to "Master Information and Updates" have been moved off into a new "ExpertFlyer.com Help Desk" thread for ease of attention to queries about using ExpertFlyer as well as for members searching for specific information (or wanting to make more general inquiries that are not update-related) to find it (or answers to their questions) more easily.
At the request of ExpertFlyer Voice and other members, and hillrider's suggestion.
JDiver, Senior Moderator
At the request of ExpertFlyer Voice and other members, and hillrider's suggestion.
JDiver, Senior Moderator
Nov 8, 2012 | 10:16 pm
#824
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,931
Seat Alerts Android App Now Available
Today we're proud to announce the release of the Seat Alerts Android app. It can be found here in the Google Play app store or go to Google Play on your Android device, and search for "ExpertFlyer" or "Seat Alerts".
So please download the app and let us know what you think. We would greatly appreciate a positive review in Google Play, or if you find something you don't like, send us an email instead. Thanks!
For anyone using an iOS device, the previously release iOS Seat Alerts app for iPhones and iPads can be found here on iTunes.
- The Seat Alerts app allows you to create a Free ExpertFlyer account if you don't already have one.
- In-app purchasing of Seat Alerts, for advanced options or if you need more then one alert active at at time for a Free account, charged to your Google account, no credit card required.
- The app includes push notifications so that you can be notified on your Android device if a Seat Alert finds a better seat.
- Existing users can login to their existing account with each device to register it for push notifications.
- The Seat Maps on the app also include SeatGuru ratings information, just tap on the seat.
- Works with Basic and Premium ExpertFlyer accounts as well to create/manage Seat Alerts.
So please download the app and let us know what you think. We would greatly appreciate a positive review in Google Play, or if you find something you don't like, send us an email instead. Thanks!
For anyone using an iOS device, the previously release iOS Seat Alerts app for iPhones and iPads can be found here on iTunes.
Last edited by ExpertFlyer Voice; Nov 8, 2012 at 10:21 pm
Nov 17, 2012 | 9:46 pm
#825
Original Poster
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,931
Exclude Codeshares Option Now Available
ExpertFlyer has released an update that allows searches to include an option to exclude codeshare flights from results for both Flight Availability and Award & Upgrade searches. We know that many of you have wanted this feature for a while, so were happy to finally be able to make it available.
Please try it out and if you have any feedback please send it to [email protected]
Please try it out and if you have any feedback please send it to [email protected]