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Originally Posted by yvrgary
(Post 23476980)
Just upgraded to Platinum to search options for a mini-RTW.
When I try to search using my ANA login (which works on their website), I get the following: "The ANA Number or Password you entered was incorrect. Use Web Password if you have it, otherwise use AMC Password." After a few tries, it locks my account on ANA's website, for too many failed passwords. Wrote to KVS yesterday, no response. Anyone? Image attached. Also, can you please get rid of the image or resize it? Edit: ok, saw that you said it worked online. What happens when you reset the password on the NH website, then try KVS again? |
Originally Posted by onlysuites
(Post 23471882)
Will it be fixed anytime soon as I need to check general loads for the flight and it will take ages searching each class one by one.
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Originally Posted by ohiosux
(Post 23474502)
I just wanted to mention that I found a bug to do with the filter tab. Regardless of whether or not I have the "Exclude Codeshare Flights" box checked, it will filter results based on my selection in that picklist.
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Originally Posted by yvrgary
(Post 23476980)
Just upgraded to Platinum to search options for a mini-RTW.
Originally Posted by yvrgary
(Post 23476980)
When I try to search using my ANA login (which works on their website), I get the following:
"The ANA Number or Password you entered was incorrect. Use Web Password if you have it, otherwise use AMC Password." Please download KVS Tool V7.4.3 and re-enter your ANA Card # and Password (not PIN) in the [Settings] Tab.
Originally Posted by yvrgary
(Post 23476980)
After a few tries, it locks my account on ANA's website, for too many failed passwords.
Originally Posted by yvrgary
(Post 23476980)
Wrote to KVS yesterday, no response.
Originally Posted by yvrgary
(Post 23476980)
Image attached.
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Originally Posted by KVS
(Post 23477076)
You can use the [Mobile Companion], which shows all Booking Classes at once.
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Originally Posted by onlysuites
(Post 23477940)
Even the Mobile Companion does not show QR563 (DEL-DOH) on the 2nd of Nov.
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Originally Posted by st1575
(Post 23478657)
If you set the time to something earlier than 08:00, it shows up.
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KVS Tool
Hi, I am wiondering, how to read the letters and numebrs on the KVS tool ? Thank you^:confused:
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This is not the right forum. There is a kvstool forum.
There are tons of numbers there. Cannot expect someone to teach you here although people are very kind and patient. Have you read the kvs website? Is there a help button? Some FAQ? |
I am moving this to the Travel Tools forum.
sxc Cathay Pacific Moderator |
Originally Posted by oscartao
(Post 23483603)
Hi, I am wiondering, how to read the letters and numebrs on the KVS tool ? Thank you^:confused:
Please see http://Help.KVSTool.com/#Interpreting |
Originally Posted by KVS
(Post 23477087)
The [Exclude Codeshare Flights] and the [Connections] drop down list box are completely separate and independent options.
It is counter-intuitive... the other fields in this dialog box are only active/used in case there is a check mark on the left side. If that check-mark is off, then I assume the setting in the drop box is ignored, just as settings in the other fields are ignored when their related checkbox is off. Since you now clarified that this field is independent from the checkbox, I suggest to separate them into two lines... it will be much more clear that they are not related/dependent. |
Awards/JL-OneWorld
Am having a problem using this recommended method when trying to get award availability SIN-LAX on CX. It gives an error response "Date Out of Range" when checking more than 322 days in advance. However, if I check point to point (SIN-HKG and HKG-LAX) it does show availability 330 days out. Unfortunately, CX has paired flights where it opens up more availability for connecting passengers so point to point availability doesn't help me.
Is this a known problem? |
Originally Posted by JIMCHI
(Post 23493130)
Am having a problem using this recommended method when trying to get award availability SIN-LAX on CX. It gives an error response "Date Out of Range" when checking more than 322 days in advance. However, if I check point to point (SIN-HKG and HKG-LAX) it does show availability 330 days out. Unfortunately, CX has paired flights where it opens up more availability for connecting passengers so point to point availability doesn't help me.
Is this a known problem? [KVS Availability Tool 7.4.3/Diamond - Awards/JL-OneWorld/US] Code:
SIN Singapore Changi SG [WSSS] |
Originally Posted by lewinr
(Post 23487260)
I ran into exactly this problem the other day and I also thought it is a bug.
It is counter-intuitive... the other fields in this dialog box are only active/used in case there is a check mark on the left side. If that check-mark is off, then I assume the setting in the drop box is ignored, just as settings in the other fields are ignored when their related checkbox is off. Since you now clarified that this field is independent from the checkbox, I suggest to separate them into two lines... it will be much more clear that they are not related/dependent. However, please note that, in contrast to the other options, there is no ":" at the end of the [Exclude Codeshare Flights] option and the [Non-Stop Flights Only] dropdown is not disabled when the check box if off. |
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