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Originally Posted by hokiebearflyer
(Post 23155715)
For an award ticket, that is easy; simply call the airline and guide the agent with information from KVS. If the goal is to purchase a ticket however, KVS gives info on best fares etc., which is great, but how to then purchase those fares? The airline's ticketing agent won't be able to see/find those fares.
Simple itineraries can be booked online. For complex itineraries, you would need to call the airline and provide the Fare and Flight information to the Res Agent. http://Help.KVSTool.com/#Q19 http://www.KVSTool.com/Planning-A-Trip.php |
Originally Posted by FlyerGoldII
(Post 23151006)
Any thoughts of offering lifelong membership?
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I am new to this program, and i was using it without any problems, and from yesterday when I tried to see availability for a flight it show me an error "The requested Method requires GTC membership Credentials" and I have a Diamonf membership, don't know what I am doing wrong or something is missing?
Any help? Thanks |
Originally Posted by st1575
(Post 23155840)
KVS obscures the source of its fare information but offers a "Find Flights Using This Fare [ITA]" option if you double/right-click the fare you like. This will direct you to ITA's Matrix site, where you can hopefully find some flights you like with the fare in question. Then take that info and put it into your favorite booking/search engine to find and purchase the flights online.
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Did I miss the removal of United Upgrade visibility?
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Originally Posted by Markie
(Post 23160338)
Did I miss the removal of United Upgrade visibility?
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Originally Posted by carenero
(Post 23159664)
I am new to this program, and i was using it without any problems, and from yesterday when I tried to see availability for a flight it show me an error "The requested Method requires GTC membership Credentials" and I have a Diamonf membership, don't know what I am doing wrong or something is missing?
Any help? |
KVS: CX award availability for AA different from BA?
Please don't flame, I did search for an answer.
I used KVS to search BA for an award on CX and found availability for a flight (CX889 JFK-YVR-HKG in F). When I called AA, I was told that there wasn't availability for JFK-HKG, only for JFK-YVR and that their availability was different from what I could see on BA or QF and that they encountered this with customers all they time. The CSR was very nice about it, found me availability on JFK-HKG non-stop redeye a few hours later and took care of everything for me, but I was surprised about the statement that availability for AA would be different than what I could see using QF or BA. I thought this was only a "StarNet blocking" problem with UA. Is the discrepancy that the flight I found was direct (JFK-YVR-HKG) instead of nonstop? |
Originally Posted by fpc552
(Post 23165882)
I used KVS to search BA for an award on CX and found availability for a flight (CX889 JFK-YVR-HKG in F).
http://Help.KVSTool.com/#CX |
Originally Posted by KVS
(Post 23165954)
As noted in the KVS Tool User Guide, you need to use the [Awards/JL-OneWorld] Method when searching for Partner Award Availability on CX flights:
http://Help.KVSTool.com/#CX |
Originally Posted by fpc552
(Post 23165988)
Yeah, I just saw that, but it doesn't explain this, since I just tried that and it still shows availability for CX889 on 7/17/14 as FS1 for JFK-HKG, but FS0 for JFK-YVR, which is exactly opposite what the AA CSR told me on the phone 4 hours ago, that there was a seat for JFK-YVR, but not for JFK-HKG on that flight.
Code:
JFK New York John F Kennedy Intl NY US [KJFK]Code:
YVR Vancouver Metro / Intl BC CA = YVR CXH [CYVR]http://Help.KVSTool.com/#AgentSaysNo Code:
JFK New York John F Kennedy Intl NY US [KJFK] |
I don't know, but that explanation makes sense. In general, AA shouldn't have different OW partner award availability than BA or QF or JL or anyone else, right? They don't block availability on partners?
One other question. On the third screen, (the JFK-HKG search), it shows CX889 as FS0 as part of a CX889->CX837 connection (which is what I was talking about in post #3, that there was no availability on JFK-YVR), but in your first screen (the JFK-YVR search), it shows FS1. Is that because the connecting flight (CX837) doesn't have F? Sorry to everyone else on forum about the in-depth KVS questions.
Originally Posted by KVS
(Post 23166042)
Was the Agent checking each flight separately? If so, the Award Availability matches what they saw:
Code:
JFK New York John F Kennedy Intl NY US [KJFK]Code:
YVR Vancouver Metro / Intl BC CA = YVR CXH [CYVR]http://Help.KVSTool.com/#AgentSaysNo Code:
JFK New York John F Kennedy Intl NY US [KJFK] |
As this is more pertinent to KVS travel tool, we'll move this query to Travel Tools.
/Moderator |
Thanks, mod. This thread took on a life of its own.
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Originally Posted by fpc552
(Post 23166155)
I don't know, but that explanation makes sense. In general, AA shouldn't have different OW partner award availability than BA or QF or JL or anyone else, right? They don't block availability on partners?
Originally Posted by fpc552
(Post 23166155)
One other question. On the third screen, (the JFK-HKG search), it shows CX889 as FS0 as part of a CX889->CX837 connection (which is what I was talking about in post #3, that there was no availability on JFK-YVR), but in your first screen (the JFK-YVR search), it shows FS1. Is that because the connecting flight (CX837) doesn't have F?
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