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-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/319244-kvs-availability-tool.html)

KVS Jun 19, 2011 11:29 am


Originally Posted by maestro1981 (Post 16583876)
Today, when searching the KrisCom: Awards/SQ, I get the following:

Data Source Error [R-1]:
"Book a trip"

I searched the KVS website but could not find this error message.

Any help greatly appreciated.

Please download the latest version.

maestro1981 Jun 19, 2011 11:39 am


Originally Posted by KVS (Post 16588521)
Please download the latest version.

I have version 6.2.0 - I believe it's the latest no?

KVS Jun 19, 2011 12:19 pm


Originally Posted by maestro1981 (Post 16588570)
I have version 6.2.0 - I believe it's the latest no?

Yes, it is. This issue should now be resolved -- please restart the KVS Tool and try again.

maestro1981 Jun 19, 2011 12:47 pm


Originally Posted by KVS (Post 16588753)
Yes, it is. This issue should now be resolved -- please restart the KVS Tool and try again.

Thank you! It is now working :)

gsch Jun 20, 2011 3:47 am

Engine Error - Awards AC-Star
 
Hi,

I keep getting an "Engine Error" when searching for an award ticket from ZRH to NBO.

In the To list there are two NBO:
  • NBO Nairobi Jomo Kenyatta Intl KE [HKJK]
  • NBO Nairobi Metro / Jomo Kenyatta Intl KE = NBO WIL [HKNA]

Both give an error when searching with "ITA Awards AC-Star". It works correctly with "SNT: Awards Star".

I get the same error when searching for an award to DAR.

Any idea on how to get it working?

Thanks

KVS Jun 20, 2011 12:48 pm


Originally Posted by gsch (Post 16591897)
I keep getting an "Engine Error" when searching for an award ticket from ZRH to NBO.

In the To list there are two NBO:
  • NBO Nairobi Jomo Kenyatta Intl KE [HKJK]
  • NBO Nairobi Metro / Jomo Kenyatta Intl KE = NBO WIL [HKNA]

Both give an error when searching with "ITA Awards AC-Star". It works correctly with "SNT: Awards Star".

I get the same error when searching for an award to DAR.

Any idea on how to get it working?

The [Awards/AC-StarAlliance] engine is unable to handle certain routes -- in such cases, please use the [Awards/StarAlliance] Method instead.

SuperFlyBoy Jun 21, 2011 7:59 am

I'm wondering why the KVS Tool Mobile (Android) application cannot find LH765 / 08July for BOM-MUC when these city pairs are chosen - with both *A and also with LH put in as the airline...

It routes on BA and 9W for one sector and then on other airlines for the rest! :confused:

KVS Jun 21, 2011 10:35 am


Originally Posted by SuperFlyBoy (Post 16599135)
I'm wondering why the KVS Tool Mobile (Android) application cannot find LH765 / 08July for BOM-MUC when these city pairs are chosen - with both *A and also with LH put in as the airline...

It routes on BA and 9W for one sector and then on other airlines for the rest! :confused:

LH 765 departs very early/late (01:10), so you need to specify a departure Time (00:00) to see it.

andy1022 Jun 21, 2011 12:53 pm

the *A *O filter doesn't work in the Online Companion page again. Please Check

KVS Jun 21, 2011 1:35 pm


Originally Posted by andy1022 (Post 16600951)
the *A *O filter doesn't work in the Online Companion page again. Please Check

The Alliance Filters in the Mobile Companion are currently not available -- this functionality should be restored later on today or tomorrow.

Alpha Jun 26, 2011 9:42 am

I'm getting the following error while trying searching Awards/AC-Star Alliance

Datasource error [RD]
"(Engine Error)"

KVS Jun 26, 2011 12:49 pm


Originally Posted by Alpha (Post 16627724)
I'm getting the following error while trying searching Awards/AC-Star Alliance

Datasource error [RD]
"(Engine Error)"

What are your search parameters?

dechil Jun 27, 2011 2:18 pm

ITA query builder
 
Since several days , I can't query for ITA builder for a specific fare:
the answer is:

Attention:
We found the following problem in the information you entered:

No origin was specified
Please correct the information, then click GO again!

Is it a bug?

KVS 6.2.0 diamond

KVS Jun 27, 2011 3:00 pm


Originally Posted by dechil (Post 16634555)
Since several days , I can't query for ITA builder for a specific fare:
the answer is:

Attention:
We found the following problem in the information you entered:

No origin was specified
Please correct the information, then click GO again!

Is it a bug?

KVS 6.2.0 diamond

Please download V6.2.0.R1.

kats Jun 29, 2011 3:08 am

Is there any way to search availability of ANA Japan domestic awards alone?


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