Feb 14, 2015, 12:53 pm
Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
Jun 2, 2025 | 10:53 am
#3541
Join Date: Jun 2003
Location: Lewisville, TX USA
Programs: AA EXP 1MM; Hyatt Globalist; Bonvoy LT Ti; National EE; WDW Passholder
Posts: 890
Minimum number of travelers
With news of U.S. airlines' recent introduction of fares requiring a minimum number of travelers, would it be possible to add a new column to the Fare Information Results screen that shows the minimum (and I guess maximum) number of travelers? It seems to me that this could be displayed alongside Min / Max Stay, Adv Purchase Req, etc.
I realize that some U.S. airlines have walked back this attempt to introduce these fares, but at last check AA had not and other airlines could always introduce them again in the future.
I realize that some U.S. airlines have walked back this attempt to introduce these fares, but at last check AA had not and other airlines could always introduce them again in the future.
Jun 4, 2025 | 11:32 am
#3542
Join Date: Apr 2014
Programs: BAC Gold. Hilton Gold (downgraded, sob!)
Posts: 754
My inbox is currently being flooded with mostly aircraft change notifications but some schedule changes too (which are showing no change). What’s more, all of the scheduled times shown for the aircraft changes are completely wrong. What’s going on and will I need to redo all of them again?
Jun 4, 2025 | 12:47 pm
#3543
Join Date: Mar 2008
Posts: 2,024
My inbox is currently being flooded with mostly aircraft change notifications but some schedule changes too (which are showing no change). Whats more, all of the scheduled times shown for the aircraft changes are completely wrong. Whats going on and will I need to redo all of them again?
Jun 4, 2025 | 2:37 pm
#3544
Join Date: Sep 2012
Location: GRU-CGH
Programs: TP Gold; IB Platino; G3 Diamond; AD Diamond; LA Black; HH Diamond; IHG Plat. Amb; Marriott Plat.
Posts: 166
My inbox is currently being flooded with mostly aircraft change notifications but some schedule changes too (which are showing no change). Whats more, all of the scheduled times shown for the aircraft changes are completely wrong. Whats going on and will I need to redo all of them again?
Jun 4, 2025 | 2:54 pm
#3545
FlyerTalk Evangelist
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA, AF
Posts: 10,554
Same - and SMS too?! Never received SMS alerts before... I'm also getting them over and over again for the same flights (and no, I didn't have the alert set more than once per flight).
Jun 4, 2025 | 11:29 pm
#3547
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 884
The visa, health, passport info appears to be broken again:
Share Results
Visa, Health & Passport
Share ResultsSummary
value:T00:01:00. Valid DateTime format for departureDateTime is YYYY-MM-DDTHH:MM:SS+TZ.
Jun 5, 2025 | 2:11 am
#3550
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 884
Jun 5, 2025 | 2:13 am
#3551
Join Date: Apr 2014
Programs: BAC Gold. Hilton Gold (downgraded, sob!)
Posts: 754
Jun 5, 2025 | 2:14 am
#3552
Join Date: Oct 2021
Posts: 75
Do you mean on their app/site or via ExpertFlyer? Either way, no - this is not my experience and I can access the seat map on ExpertFlyer even after Ive boarded. As for BA and if youve already downloaded your boarding pass or you havent checked-in by their stated deadline, then thats the point at which youll no longer be able to view the seat map.
Jun 5, 2025 | 2:14 am
#3553
Join Date: Apr 2014
Programs: BAC Gold. Hilton Gold (downgraded, sob!)
Posts: 754
My inbox is currently being flooded with mostly aircraft change notifications but some schedule changes too (which are showing no change). Whats more, all of the scheduled times shown for the aircraft changes are completely wrong. Whats going on and will I need to redo all of them again?
Jun 5, 2025 | 2:17 am
#3554
Join Date: Apr 2014
Programs: BAC Gold. Hilton Gold (downgraded, sob!)
Posts: 754
That’s odd, unless EF is broken today which might be the case given the email dump. If you’d like me to take a look, please confirm the flight number. Oh, and if BA is broken, EF will be too…
Last edited by PlaneSpeaking; Jun 5, 2025 at 2:18 am Reason: Added info
Jun 5, 2025 | 3:35 am
#3555
Join Date: Oct 2021
Posts: 75
Im on BA754 but I tried every BSL flight today (AUS too, just to check if it was only short haul)