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-   -   ExpertFlyer Help Desk, Information and Updates Thread (https://www.flyertalk.com/forum/travel-tools/1297709-expertflyer-help-desk-information-updates-thread.html)

Carolina2Cali Nov 10, 2023 9:44 am


Originally Posted by scubadu (Post 35731543)
I'm sorry, I don't think I'm clear on what you are asking..

I guess I'm asking if there's an ExpertFlyer alternative for BA, or how to determine if there's space available on BA besides calling daily.

lopinc1 Nov 10, 2023 9:58 am


Originally Posted by Carolina2Cali (Post 35734523)
I guess I'm asking if there's an ExpertFlyer alternative for BA, or how to determine if there's space available on BA besides calling daily.

SeatSpy.com is one, I like their calendar view.

WannaTheater Nov 13, 2023 2:21 pm

Is there a way to create an alert for a CONNECTING itinerary?
For example: "U code available for TPA-CLT-BOS"
Now, TPA-CLT is showing 7 seats availability in U class.
But CLT-BOS is showing 0 availability U class.
In searching TPA-BOS, connecting through CLT, EF is showing 6 seats available in U, for BOTH flights. (Same flight numbers as individual leg searches)

Expert Flyer allows me to create an alert for class U on TPA-CLT leg. And it will let me create a separate alert for class U on CLT-BOS leg. But I am looking to get notified when the connecting pair of flights has U availability.

sxpsxpsxp Nov 16, 2023 7:11 am


Originally Posted by WannaTheater (Post 35742241)
Is there a way to create an alert for a CONNECTING itinerary?
For example: "U code available for TPA-CLT-BOS"
Now, TPA-CLT is showing 7 seats availability in U class.
But CLT-BOS is showing 0 availability U class.
In searching TPA-BOS, connecting through CLT, EF is showing 6 seats available in U, for BOTH flights. (Same flight numbers as individual leg searches)

Expert Flyer allows me to create an alert for class U on TPA-CLT leg. And it will let me create a separate alert for class U on CLT-BOS leg. But I am looking to get notified when the connecting pair of flights has U availability.

The beta of their new system has this functionality. Although it's been in "beta" for well over a year, if not longer, and I have no idea what their plans are for it. It was supposedly by invitation only at one point.

Reason077 Nov 21, 2023 2:30 am

Recently I've been unable to query Fare Rules for Qatar Airways fares. Seems like any attempt to display fare rules for a QR fare gives an error such as: "Fare Rules Unavailable: Fare rules cannot be displayed. This may be due to multiple fares existing for fare basis RJTHP3RX". This used to work in the past, and viewing routings still works fine. What's going on?

https://cimg2.ibsrv.net/gimg/www.fly...429ca30a1a.png
Expertflyer.com Fare Rules error

cfischer Nov 24, 2023 11:04 am


Originally Posted by Reason077 (Post 35761144)
Recently I've been unable to query Fare Rules for Qatar Airways fares. Seems like any attempt to display fare rules for a QR fare gives an error such as: "Fare Rules Unavailable: Fare rules cannot be displayed. This may be due to multiple fares existing for fare basis RJTHP3RX". This used to work in the past, and viewing routings still works fine. What's going on?

https://cimg2.ibsrv.net/gimg/www.fly...429ca30a1a.png
Expertflyer.com Fare Rules error

This has always been happening when three are multiple fares with RJTHP3RX fare basis. I have sometimes been able to get around by further restricting my searches to actual dates or having both in- and out-bound dates etc.

Thomas.T Nov 28, 2023 7:57 am

Seat map for LH cannot be displayed anymore. Keep getting the message "An error has occurred while communicating with the airline reservation system. The support team has been notified of this problem. Thank you for your patience and understanding."

AB Dada Nov 28, 2023 7:58 am

Wasn't working yesterday for AA1101 12/1/23:
  • The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again.
Same error today.

legalalien Nov 28, 2023 8:15 am


Originally Posted by AB Dada (Post 35778136)
Wasn't working yesterday for AA1101 12/1/23:
  • The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again.
Same error today.

Same here: AA seat maps mostly error out with the same message, but occasionally work.

AB Dada Nov 28, 2023 8:21 am


Originally Posted by legalalien (Post 35778199)
Same here: AA seat maps mostly error out with the same message, but occasionally work.

Interesting, I've only tried about 20 times. I know there's 0-1 seat left so waste of time but it's still fun to look.

HofstraJet Nov 28, 2023 12:31 pm

AA seat maps still not working for me today.

WannaTheater Nov 28, 2023 12:45 pm


Originally Posted by HofstraJet (Post 35779014)
AA seat maps still not working for me today.

Inconsistent for me. I have 2 flights in a few hours, and only sometimes will the seat map come up.

TheDudeAbides Nov 28, 2023 1:38 pm


Originally Posted by AB Dada (Post 35778136)
Wasn't working yesterday for AA1101 12/1/23:
  • The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again.
Same error today.


Originally Posted by legalalien (Post 35778199)
Same here: AA seat maps mostly error out with the same message, but occasionally work.


Originally Posted by HofstraJet (Post 35779014)
AA seat maps still not working for me today.


Originally Posted by WannaTheater (Post 35779041)
Inconsistent for me. I have 2 flights in a few hours, and only sometimes will the seat map will come up.

ExpertFlyer really needs to address this as it also prevents the seat alert function from working.

pye1201 Nov 28, 2023 11:20 pm

Clarity on expertflyer availability query
 
I booked the first half of a reasonably comprehensive DONE4 six months ago. The start date is February 2024, commencing in Japan and travelling through North and South America, Europe then back to Sydney for 2 months, before spending October and November in Asia, finishing in NRT at the end of November. I have been checking Expertflyer for D seats on 24 November SGN-NRT but JAL and Malaysian are displaying no availability in D out of SGN at all - plenty of availability for everything else? Can anyone tell me what this means? Apologies if this info is already available in here somewhere - I seem to be woefully inefficient at doing searches....

pandaperth Nov 29, 2023 1:16 am

24-Nov-2024 is 361 days in the future (as of today - 29-Nov-2023)
It might be that JL and MH have not yet loaded their availabilities, so far in the future.

In Experflyer I'm seeing both airlines have plenty of availability in the days before the 24th


Originally Posted by pye1201 (Post 35780324)
I booked the first half of a reasonably comprehensive DONE4 six months ago. The start date is February 2024, commencing in Japan and travelling through North and South America, Europe then back to Sydney for 2 months, before spending October and November in Asia, finishing in NRT at the end of November. I have been checking Expertflyer for D seats on 24 November SGN-NRT but JAL and Malaysian are displaying no availability in D out of SGN at all - plenty of availability for everything else? Can anyone tell me what this means? Apologies if this info is already available in here somewhere - I seem to be woefully inefficient at doing searches....



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