I wish that EF would keep my schedule change alerts active after there's a notification. I book many flights far in advance, and there are often multiple time changes. Each time there's a change, I have to log back in and recreate the alert.

Phew, I was just inbox bombed as well and having frantically checked all of the BA schedules and current bookings, nothing has changed so I'm glad it's a shared issue. And I'm paying for this service?!

Maybe I'm imagining things, but I think I have found that after a schedule alert fires, if you go into your saved alerts, display the ones that notified, and then click to resubmit, it will automatically recreate the alert with the new flight times. This only works on the desktop site. If you do it on the mobile site, it recreates the alert with the original times, and then it fires again immediately. But on the desktop site when it recreates it adjusts to use the now current times.

Obviously in this case I would wait a day or two for them to sort out whatever clock issue they're having before resubmitting. :)

Maybe it’s EF
 

I received emails today too from EF on all 6 of the alerts I had. They were for DL and B6 so maybe an EF glitch and not AA specific

I also noticed that some of the dates changed by one day when I restored the notified alerts. I had to manually reenter a few of them. Be aware.

They're obviously having a system glitch related to the clock, perhaps something about time zones. It's not just limited to AA as I got alerts for AS and DL as well. It's already being discussed in the EF thread.

Thanks for this! I can't believe didn't know that you could filter on 'notified' and recreate the alert

When the messages started pouring in yesterday evening I knew this thread would be one of my first stops this morning. Fortunately in my case the alleged old flight times were so obviously five or six hours wrong, and so many messages appeared in quick succession, that it was clear this was an EF problem.

Yes, it's very disappointing.

A little surprising, too. I'm sure the interface seems very old-fashioned to anyone seeing it for the first time, and I've been waiting for many years for a simple button to create a schedule alert for the flight I've just saved the seat map for. Or for EF to notify me when about cancellations of "schedule alert" flights.

But even if development has stopped, I'd still have thought it would be worth the new people's while to keep the existing system up and running in return for us oldies continuing to give them $99.99 a year. Apparently not.

I saw the same on my alerts, but I think they fixed it now.

Well, I tried today. Resubmitting causes the erroneous times to be scheduled for alerts. Sigh.

Has anyone contacted EF customer support about this and gotten a response?

Tonight, DL availability returns valid flights but inventory on all buckets for any flight is 0. Other airlines seems to work fine. Anyone seeing this?

I swear this worked in the past, and I just tried it again the other day on one of these and it resubmitted correctly. But I tried it again just now on some more, and they resubmit with the wrong times. Grrr....

Yes, they said ‘Our database experienced a brief downtime, resulting in a surge of email notifications.’

When I mentioned I was still receiving notifications, they said ‘there must have been a glitch in the database when the system went down’.

Not too helpful but at least it all seems to be working now.

I don't think this is correct. I have several flight schedule alerts currently set that are off by 5 hours. If I click on the magnifying glass icon, I get the following pop up response: The flight schedule has changed for "Your trip alert AAA-BBB". It has been like this for days now, yet I am not receiving any notification.

In other words, EF's system recognizes that there is a flight schedule change based on the alert, but NO notification is being sent. I don't know if this is still a glitch that hasn't been fixed or if they have stopped sweeping or dramatically reduced the frequency of sweeps, but here we are a week later and NO notification. IMHO and for my $99, that sorta defeats the purpose of setting an alert. YMMV.