Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread— it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread— it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
#2491


Join Date: May 2005
Programs: BA Gold, AA PLT PRO, AGR, Strawberry (Nordic Choice), Marriott Bonvoy
Posts: 4,793
What does C mean in bucket availability? Searching for a flight on RJ TLV-AMM-(stop)-JFK and the availability on TLV-AMM for the lowest buckets shows weird letters and not just numbers or zeros for some of the buckets on some flights. Since I can’t figure out how to search for the full itinerary Since the second flight is two days later but this is the same fare I don’t know if maybe I’m getting accurate data about married segments. I know RJ prefers to sell the TLV-AMM flight as part of a longer itinerary and it’s rather expensively priced just on its own.
RJ 341 TLV 12:40a → AMM 1:25a
J9 C9 D9 I9 Z9 Y9 B9 H9 K9 ML LC VC SC NC QC OC P9 W9 R9 Expanded
RJ 343 TLV 8:30a → AMM 9:15a
J7 C4 D4 I5 Z5 Y9 B3 HL KL ML LC VC SC NC QC OC P1 WC RC Expanded
RJ 345 TLV 7:10p → AMM 7:55p
J9 C9 D9 I9 Z9 Y9 B9 H9 K9 ML LC VC SC NC QC OC P9 W9 R9
RJ 341 TLV 12:40a → AMM 1:25a
J9 C9 D9 I9 Z9 Y9 B9 H9 K9 ML LC VC SC NC QC OC P9 W9 R9 Expanded
RJ 343 TLV 8:30a → AMM 9:15a
J7 C4 D4 I5 Z5 Y9 B3 HL KL ML LC VC SC NC QC OC P1 WC RC Expanded
RJ 345 TLV 7:10p → AMM 7:55p
J9 C9 D9 I9 Z9 Y9 B9 H9 K9 ML LC VC SC NC QC OC P9 W9 R9
#2492




Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 9,136
A 'C' instead of a number means the booking inventory is zero and the waitlist is closed.
#2493


Join Date: May 2005
Programs: BA Gold, AA PLT PRO, AGR, Strawberry (Nordic Choice), Marriott Bonvoy
Posts: 4,793
#2494




Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 9,136
#2495




Join Date: Sep 2015
Location: Santa Barbara, CA, Park City, UT
Programs: AA EXP, Delta Silver, Marriott Plat,Hilton Diamond, Hyatt Globalist, IHG Plat, AF plat
Posts: 998
Finnair(AY) availability
When I search LAX to HEL/ARN I get nothing. U fares checked, checked direct/nonstop, one way used 9/28/22 first with +-3 days, no entries any day, the did 9/27 to HEL, just that day, no entries. If no availability it should still show flights with NO or 0 with no U availability, correct? And let me set alerts? What is the reliability like for AY using EF?
#2496




Join Date: Mar 2010
Location: Seattle, WA, USA
Programs: Alaska Platinum, Marriott Lifetime Titanium
Posts: 1,791
When I search LAX to HEL/ARN I get nothing. U fares checked, checked direct/nonstop, one way used 9/28/22 first with +-3 days, no entries any day, the did 9/27 to HEL, just that day, no entries. If no availability it should still show flights with NO or 0 with no U availability, correct? And let me set alerts? What is the reliability like for AY using EF?
#2497




Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Ambassador (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,721
Is there such a thing as a reverse seat availability alert? In other words, the seat next to me is currently empty, and I would like to get an alert if it gets assigned.
#2498
FlyerTalk Evangelist


Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752
#2500




Join Date: Feb 2004
Location: SEA
Programs: DL Diamond, UA Gold, IHG Platinum, One Man Street Fair in my spare time
Posts: 612
EF Pros - I'm working on using a Delta GUC for a Patagonia trip next year. Can anyone explain this result? Does it require I must route from OAK to ATL even though I searched as SFO to ATL? Note SFO-ATL-SCL searches all come up as Z 0 in both legs. If I have to start in OAK to get the GUC viability for the entire trip I will, but there is so much more seat capacity daily for SFO-ATL than OAK-ATL, so it didn't seem logical.
#2501


Join Date: Jul 2007
Location: Berlin
Programs: LH SEN, BA Gold, SK Gold; Accor Diamond; IHG Diamond-Amb; Meliá/HH/Bonvoy Gold
Posts: 5,682
Not beyond the clarification that this is everything EF found that matched your search at the time you searched. You might get more insight into availability between the Bay Area and ATL on the DL forum. Searching SFO-ATL and ATL-SCL separately could be informative, as could searching for other dates (close as well as months in advance) to see if you can spot any patterns. Good luck!
#2502


Join Date: Feb 2001
Location: here and there...
Posts: 4,360
ExpertFlyer Voice do you have any idea when the BA award data will be restored to the system? I really miss is being gone - and other tools in the market appear to be working. Thanks.
#2503
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,924
ExpertFlyer Voice do you have any idea when the BA award data will be restored to the system? I really miss is being gone - and other tools in the market appear to be working. Thanks.
#2504


Join Date: Aug 2011
Location: SAT
Programs: AA EXP/MM
Posts: 87
Can't find route I seek - AA/BA
First time; long time. I was able to grab a couple PE AAward seats for my family for Thanksgiving (via AA.com, all on BA metal). Went shopping for what it will cost me for my (revenue) ticket and shop it amongst the OW carriers. Oddly, I can't get any of the carriers to spit out the same itinerary (AUS-LHR-RAK). They all want to route the return through Madrid or JFK or anything other than the "simple" route that I've got on hold. The same goes for looking at things on EF. I can see it on google flights, and I can then "push" it from there to AA or Expedia, but then "weird things" happen (on Expedia, it forces the outbound to become I/J, with the return in Economy K/T). AA seems to work OK (when pushed in from google), but the price balloons to $3200 for PE. If I build the whole thing as "Business" on google, I can get a $2800 fare in I/J which will push to Expedia, but--having never actually booked anything through Expedia, I'm not particularly fond of that option and would prefer to book through AA or BA.
I'm not sure what I'm doing wrong or what's "special" about this route. Perhaps it's the overnight layover in LHR on the return (though BA will happily allow an overnight but only via DFW!)
Below are the specifics. I appreciate your insights on my apparently "special" routing.
Nov 19 - 19:05 - BA190 - AUS-LHR
Nov 20 - 11:40 - BA668 - LHR-RAK
Nov 26 - 15:40 - BA669 - RAK-LHR
Nov 27 - 12:10 - BA191 - LHR-AUS
I'm not sure what I'm doing wrong or what's "special" about this route. Perhaps it's the overnight layover in LHR on the return (though BA will happily allow an overnight but only via DFW!)
Below are the specifics. I appreciate your insights on my apparently "special" routing.
Nov 19 - 19:05 - BA190 - AUS-LHR
Nov 20 - 11:40 - BA668 - LHR-RAK
Nov 26 - 15:40 - BA669 - RAK-LHR
Nov 27 - 12:10 - BA191 - LHR-AUS
#2505
FlyerTalk Evangelist


Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752



