Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Sep 20, 2022, 3:59 am
#2671
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I have a question regarding Qatar Airways and American Airlines. I assume it's probably been asked before, and tried to search this thread but I don't think I've found what I need.
I understand QR can't be search; however, does that also apply if I'm trying to search for code shares with AA? Here's my example: looking at JFK to DOH award availability tomorrow (9/20), there is business class availability on both AA flight and QR flight:
On ExpertFlyer, I can successfully see U2 for the AA120 flight, and I would have expected to see U1 for AA8116 - the Qatar flight with 1 seat available. Isn't it how it's supposed to work? Or can it not find QR award inventory at all even if it's through AA? Hope my question makes sense!
I understand QR can't be search; however, does that also apply if I'm trying to search for code shares with AA? Here's my example: looking at JFK to DOH award availability tomorrow (9/20), there is business class availability on both AA flight and QR flight:
On ExpertFlyer, I can successfully see U2 for the AA120 flight, and I would have expected to see U1 for AA8116 - the Qatar flight with 1 seat available. Isn't it how it's supposed to work? Or can it not find QR award inventory at all even if it's through AA? Hope my question makes sense!
With regards to QR awards specifically we thought we had a solution however it showed expanded award inventory that wasn’t available to partners. As such we’re working on a different solution and will post when it’s ready.
Sep 25, 2022, 6:50 pm
#2672
Join Date: Sep 2022
Location: IAH
Programs: UA
Posts: 12
Since many airlines now have dynamic award pricing, and those prices are only available on their websites, that is something we can't offer. This is why we stick to showing the saver award inventories, which is also the inventory required with partner award redemptions.
Sep 25, 2022, 8:00 pm
#2673
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Greetings. Having some issues using the United search tool (ie no *A availability) for business class and decided to try Expertflyer to see if I could find anything better but my results on expertflyer actually appear even worse than they are on United. I think from the quote above the answer is that due to dynamic pricing of rewards expertflyer only shows available space in I and not JN or ZN (which can't be searcher for as it only allows a single letter class code). Is that correct?
Sep 26, 2022, 4:18 pm
#2674
Join Date: Jan 2001
Location: Bellevue, WA - AA EXP 3MM
Posts: 2,756
I'm looking at AA award travel WAS-LHR. That's not a route AA serves nonstop, but I do want to travel on AA metal. (Crazy surcharges on BA, and higher redemption levels when redeeming AA Business Extra points.) Lots of ways to get there via one connection -- JFK, PHL, BOS, CLT, RDU, ORD, etc. The EF beta's "Create Route Alert" feature could be perfect for this -- monitor all those routings in one fell swoop. Will EF check all of those? Or just the top few? How to know which it will check? The EF Beta shows six results on its award search result page, whereas old EF typically shows up to 8 results. For me, for this purpose, the deeper search is that much more useful.
Sep 26, 2022, 8:01 pm
#2675
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I'm looking at AA award travel WAS-LHR. That's not a route AA serves nonstop, but I do want to travel on AA metal. (Crazy surcharges on BA, and higher redemption levels when redeeming AA Business Extra points.) Lots of ways to get there via one connection -- JFK, PHL, BOS, CLT, RDU, ORD, etc. The EF beta's "Create Route Alert" feature could be perfect for this -- monitor all those routings in one fell swoop. Will EF check all of those? Or just the top few? How to know which it will check? The EF Beta shows six results on its award search result page, whereas old EF typically shows up to 8 results. For me, for this purpose, the deeper search is that much more useful.
Sep 27, 2022, 9:39 pm
#2676
Join Date: Jan 2019
Posts: 41
Hi, if I am on a Flight Availbility page looking at availability for a specific flight, can I jump across to the Seat Map page for the same flight without having to go to Seat Map Search and manually re-enter the flight details? (Or vice versa.) Thanks.
Sep 27, 2022, 11:02 pm
#2677
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,946
the 3 buttons are (1) create a flight alert (2) show flight details (3) seat map for that result.
If you are using the mobile version, tap on the + to expand each result and use the links that appear.
Sep 27, 2022, 11:49 pm
#2678
Join Date: Jan 2019
Posts: 41
Thanks!
Sep 28, 2022, 10:30 am
#2679
Join Date: Apr 2010
Location: ATL/DFW
Programs: Delta PM, SPG Platinum, Marriott Titanium, AVIS Preferred Plus
Posts: 388
If I am looking for delta GUC upgrade availability for AF FLIGHT, which one shows the availability? Is it Business classic awards or Business flex awards for elites?
Sep 28, 2022, 10:55 am
#2680
Join Date: Apr 2010
Location: ATL/DFW
Programs: Delta PM, SPG Platinum, Marriott Titanium, AVIS Preferred Plus
Posts: 388
Why don’t I see the option “ Business upgrade with DL SWU/ global upgrades” when I choose Air France as the airline? I can this option when I choose KLM.
Sep 28, 2022, 11:04 am
#2681
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
If you want to see AF Z inventory you can see it via the Flight Availability search or add Z as an Other Class to the award search when searching another defined award class.
Oct 2, 2022, 5:00 am
#2682
Join Date: Jun 2008
Posts: 2,203
The route alert does the same search and will see the same results that you see, however the reservation system will normally return connection options with inventory in the requested class before flights that don't have it. Both the current and beta site use the same back end data engine, so you'll see the same amount of results. If you have further questions please email us with specific examples.
This winter I want to go to/from London on UA (or a partner) from WAS. Award flight costs are quite high when performing general searches. However, for example, last week I found a return via BOS for 1/2 the miles.
EF can be set to monitor a group of flights in a date range for, say IAD-LHR, EWR-LHR, BOS-LHR, etc.?
Thanks!
Oct 2, 2022, 8:07 am
#2683
Join Date: Jan 2014
Posts: 243
Dear ExpertFlyer,
I have a confirmed booking for a routing AAA-BBB-CCC / DDD-BBB-AAA with LX. Between each flight there are several days or even weeks (i.e. stopovers not layovers). I would like to move forward the flight DDD-BBB one day and the flight BBB-AAA one week back. How can I check the availability for a certain booking class either for rebooking or a new booking? I guess I can't search for single segments, as they are married segments? And LX doesn't offer the same fare classes for rebooking or a new booking. Thanks.
I have a confirmed booking for a routing AAA-BBB-CCC / DDD-BBB-AAA with LX. Between each flight there are several days or even weeks (i.e. stopovers not layovers). I would like to move forward the flight DDD-BBB one day and the flight BBB-AAA one week back. How can I check the availability for a certain booking class either for rebooking or a new booking? I guess I can't search for single segments, as they are married segments? And LX doesn't offer the same fare classes for rebooking or a new booking. Thanks.
Oct 2, 2022, 3:34 pm
#2684
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Before I spend the money for EF, I have a question that I think is related.
This winter I want to go to/from London on UA (or a partner) from WAS. Award flight costs are quite high when performing general searches. However, for example, last week I found a return via BOS for 1/2 the miles.
EF can be set to monitor a group of flights in a date range for, say IAD-LHR, EWR-LHR, BOS-LHR, etc.?
Thanks!
This winter I want to go to/from London on UA (or a partner) from WAS. Award flight costs are quite high when performing general searches. However, for example, last week I found a return via BOS for 1/2 the miles.
EF can be set to monitor a group of flights in a date range for, say IAD-LHR, EWR-LHR, BOS-LHR, etc.?
Thanks!
Dear ExpertFlyer,
I have a confirmed booking for a routing AAA-BBB-CCC / DDD-BBB-AAA with LX. Between each flight there are several days or even weeks (i.e. stopovers not layovers). I would like to move forward the flight DDD-BBB one day and the flight BBB-AAA one week back. How can I check the availability for a certain booking class either for rebooking or a new booking? I guess I can't search for single segments, as they are married segments? And LX doesn't offer the same fare classes for rebooking or a new booking. Thanks.
I have a confirmed booking for a routing AAA-BBB-CCC / DDD-BBB-AAA with LX. Between each flight there are several days or even weeks (i.e. stopovers not layovers). I would like to move forward the flight DDD-BBB one day and the flight BBB-AAA one week back. How can I check the availability for a certain booking class either for rebooking or a new booking? I guess I can't search for single segments, as they are married segments? And LX doesn't offer the same fare classes for rebooking or a new booking. Thanks.
Oct 3, 2022, 12:16 am
#2685
Join Date: Jan 2014
Posts: 243
They are definitely priced together. DDD-BBB on its own is much more expensive than DDD-BBB-AAA. It's a (long) stopover allowed by the fare rules. Yes, I meant "monitor" the flight for booking class availability.
Edit: maybe it was just a case of a suboptimal agent. I called again today (suprisingly I ended up in Basel!) and it was no problem to rebook to a day earlier.
Edit: maybe it was just a case of a suboptimal agent. I called again today (suprisingly I ended up in Basel!) and it was no problem to rebook to a day earlier.
Last edited by aflo; Oct 3, 2022 at 4:59 am