Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Nov 11, 2022, 1:12 pm
#2701
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
EY awards are no longer available and as such have been removed from the listing on the Help/FAQ page.
Nov 16, 2022, 12:28 am
#2702
Join Date: Feb 2019
Posts: 38
EDIT: I see you posted this later in the topic:
With regards to QR awards specifically we thought we had a solution however it showed expanded award inventory that wasn’t available to partners. As such we’re working on a different solution and will post when it’s ready.
Deleted:
Your quoted reply looked like it was in regard to BA/IB inventory specifically? Should QR award inventory also be working?
I was never able to get a search to work. On the Awards & Upgrades search page, it shows:
First - Award (currently unavailable) (Z)
Business - Award (currently unavailable) (U)
Economy - Award (currently unavailable) (X)
If I put in any date, check the boxes anyway, and hit search, it returns immediately (not a slow search as others were describing) with "no entries."
I tried several dates with QR doing JFK-DOH, LAX-DOH, and SFO-DOH, all with the same instant "no entries" result.
I was never able to get a search to work. On the Awards & Upgrades search page, it shows:
First - Award (currently unavailable) (Z)
Business - Award (currently unavailable) (U)
Economy - Award (currently unavailable) (X)
If I put in any date, check the boxes anyway, and hit search, it returns immediately (not a slow search as others were describing) with "no entries."
I tried several dates with QR doing JFK-DOH, LAX-DOH, and SFO-DOH, all with the same instant "no entries" result.
Last edited by wolverinechris; Nov 16, 2022 at 12:40 am
Nov 16, 2022, 1:16 am
#2703
Join Date: Feb 2019
Posts: 38
Totally separate question...on the flight availability search, if I do something like search ATL-SFO on DL, I get all the direct flights but then just like 4 connecting flights (seems to be the first 4 of the day). Then I have to change the time on my search query to get the next 4. Then refine my search again with an even later time to get the next 4. Any tips on a better approach than all of these repeated searches? Is there a way to get all of the results? I searched documentation and found reference in the User's Guide to a "get more results" option (which I also have seen previously), but it's not showing up for these searches 
Nov 16, 2022, 10:29 am
#2704
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Totally separate question...on the flight availability search, if I do something like search ATL-SFO on DL, I get all the direct flights but then just like 4 connecting flights (seems to be the first 4 of the day). Then I have to change the time on my search query to get the next 4. Then refine my search again with an even later time to get the next 4. Any tips on a better approach than all of these repeated searches? Is there a way to get all of the results? I searched documentation and found reference in the User's Guide to a "get more results" option (which I also have seen previously), but it's not showing up for these searches
Dec 1, 2022, 4:55 pm
#2707
Join Date: Jun 2009
Posts: 2,135
Guys - setting up a few mileage award alerts on Expertflyer for LH group and Air Canada. In general, are the total fees that go along a mileage ticket much higher when transiting through LHR vs ZRH/ FRA/MUC. Also it seems that EF requires me to set up 2 legs separately so JFK-MUC and then MUC-BOM which beats the purpose (it'll be much better if it finds a seat for the whole o/w trip)
Dec 2, 2022, 12:04 pm
#2709
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Dec 5, 2022, 3:14 pm
#2710
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
BA/EK/QR Award Searching
Hi everyone, unfortunately we are not able to restore award inventory for BA/EK/QR for the foreseeable future, and as such have removed their saver award classes from the EF Award & Upgrade search. As always the full list of supported airlines and award/upgrade classes can be found on our Help/FAQ page here: https://www.expertflyer.com/sessionlessClassList.do
If anyone has any questions regarding their subscription or account, please email us directly at [email protected] so we can look up your account information and address your questions. Thank you for your support.
If anyone has any questions regarding their subscription or account, please email us directly at [email protected] so we can look up your account information and address your questions. Thank you for your support.
Dec 9, 2022, 1:19 am
#2712
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
Hi FTers
Can someone help me decipher this flight delay reason
3ORD/ETD1130 EQC-DELAY DUE TO A/C EQUIPMENT CHANGE-E *0106
7ORD/AUTO REACCOM DLY FLT COMPLETED *0137*CRCYMG
ETD1130 is the referring to new departure time out of ORD. *0106 is probably reporting time of the issue? *0137 probably for re-accommodation? Just guessing... and I didn't understand the rest. Any help would be great!
Can someone help me decipher this flight delay reason
3ORD/ETD1130 EQC-DELAY DUE TO A/C EQUIPMENT CHANGE-E *0106
7ORD/AUTO REACCOM DLY FLT COMPLETED *0137*CRCYMG
ETD1130 is the referring to new departure time out of ORD. *0106 is probably reporting time of the issue? *0137 probably for re-accommodation? Just guessing... and I didn't understand the rest. Any help would be great!
