Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Oct 3, 2022, 7:48 am
#2686
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
They are definitely priced together. DDD-BBB on its own is much more expensive than DDD-BBB-AAA. It's a (long) stopover allowed by the fare rules. Yes, I meant "monitor" the flight for booking class availability.
Edit: maybe it was just a case of a suboptimal agent. I called again today (suprisingly I ended up in Basel!) and it was no problem to rebook to a day earlier.
Edit: maybe it was just a case of a suboptimal agent. I called again today (suprisingly I ended up in Basel!) and it was no problem to rebook to a day earlier.
Oct 13, 2022, 6:33 am
#2689
Join Date: May 2018
Location: FRA
Programs: LH SEN
Posts: 1,506
This is more of a feature request...
When I'm on https://www.expertflyer.com/flightAlertList.do and have switched to the "Seat Alerts" tab it would be really useful to have a link to the seat map for the configured flight + cabin of each alert.
When I'm on https://www.expertflyer.com/flightAlertList.do and have switched to the "Seat Alerts" tab it would be really useful to have a link to the seat map for the configured flight + cabin of each alert.
Oct 13, 2022, 3:45 pm
#2690
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
This is more of a feature request...
When I'm on https://www.expertflyer.com/flightAlertList.do and have switched to the "Seat Alerts" tab it would be really useful to have a link to the seat map for the configured flight + cabin of each alert.
When I'm on https://www.expertflyer.com/flightAlertList.do and have switched to the "Seat Alerts" tab it would be really useful to have a link to the seat map for the configured flight + cabin of each alert.
Oct 17, 2022, 12:55 pm
#2691
Join Date: Nov 2019
Posts: 153
Small tweak request:
There are actually a few cases where Swiss Airlines opens up partner space for first class award redemptions in the O bucket. Currently, ExpertFlyer only allows you to search using the I bucket for Swiss Airlines awards. Manually adding the O bucket to the search does not work. It would be great if you could add support for the O bucket here for the cases where it does open up.
There are actually a few cases where Swiss Airlines opens up partner space for first class award redemptions in the O bucket. Currently, ExpertFlyer only allows you to search using the I bucket for Swiss Airlines awards. Manually adding the O bucket to the search does not work. It would be great if you could add support for the O bucket here for the cases where it does open up.
Oct 17, 2022, 2:17 pm
#2692
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Small tweak request:
There are actually a few cases where Swiss Airlines opens up partner space for first class award redemptions in the O bucket. Currently, ExpertFlyer only allows you to search using the I bucket for Swiss Airlines awards. Manually adding the O bucket to the search does not work. It would be great if you could add support for the O bucket here for the cases where it does open up.
There are actually a few cases where Swiss Airlines opens up partner space for first class award redemptions in the O bucket. Currently, ExpertFlyer only allows you to search using the I bucket for Swiss Airlines awards. Manually adding the O bucket to the search does not work. It would be great if you could add support for the O bucket here for the cases where it does open up.
Oct 25, 2022, 8:22 am
#2693
Join Date: Feb 2018
Programs: Amex Plat, Marriott PP, HH G, GC Jade
Posts: 102
Hello, can anyone help me checking this: I’m booked (X fare) on QR128 MXP-DOH on October 28th and I would like to know economy-business availability. I’m QR Privilege Gold and hoping for an upgrade…
Thanks in advance! :-)
Thanks in advance! :-)
Oct 26, 2022, 9:17 pm
#2694
Join Date: Aug 2017
Location: SAN
Posts: 1,306
EK award inventory is temporarily unavailable due to an issue with our data provider. They are actively working to fix the issue. Thank you for your patience.
I’ve had patience….but starting to wear thin.
How about adding some to to my membership to extend some goodwill
TD
I’ve had patience….but starting to wear thin.
How about adding some to to my membership to extend some goodwill
TD
Oct 26, 2022, 11:40 pm
#2695
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
EK award inventory is temporarily unavailable due to an issue with our data provider. They are actively working to fix the issue. Thank you for your patience.
I’ve had patience….but starting to wear thin.
How about adding some to to my membership to extend some goodwill
TD
I’ve had patience….but starting to wear thin.
How about adding some to to my membership to extend some goodwill
TD
Nov 1, 2022, 5:38 pm
#2696
Join Date: Sep 2019
Location: NYC, SEA
Programs: Hyatt Glob, Marriott Titanium, AA EXP, DL PM, AS 100k (fake), B6 M3 (fake), BA Gold (fake), UA FO.
Posts: 740
Hi ExpertFlyer Voice , any chance you can point me in the right direction on some seemingly phantom space that I'm seeing with EF? I'm trying to fly the following, all in J for 2 pax on LATAM: LAX-LIM or MIA-LIM on 12/24, and then SCL-JFK on 1/17 or 1/18, all of which show availability on EF, but none of which are actually bookable according to multiple AS agents. Is this phantom space a known issue? Or is the space really there, and I need to just keep calling AS until I get an agent who knows what they're doing?
ETA - IMPORTANT CODA: ExpertFlyer was right. I had to call back multiple times before getting someone who knew what they were talking about, but I got the flights booked on the dates shown (notably, this guy could not see SCL-JFK on 1/17, but everything else lined up with EF availability).
ETA - IMPORTANT CODA: ExpertFlyer was right. I had to call back multiple times before getting someone who knew what they were talking about, but I got the flights booked on the dates shown (notably, this guy could not see SCL-JFK on 1/17, but everything else lined up with EF availability).
Last edited by LowValueCustomer; Nov 1, 2022 at 7:16 pm
Nov 5, 2022, 6:46 am
#2697
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,607
Is anybody else having trouble with FLIFO? Every search I try, whether for a city pair (MCI-ORD in this case), AA or UA returns the same notice:
An error has occurred while communicating with the airline reservation system. The support team has been notified of this problem. Thank you for your patience and understanding.
Nov 5, 2022, 11:52 am
#2698
Join Date: Jul 2016
Posts: 39
Yep, FLIFO has been down all morning for me too. I tweeted this morning and tagged them but no response.
It seems like it's a 3rd party that provides multiple sites, because my AA cancellations didn't update at flightaware or on Bing either. Google and flightradar were unaffected though so I'm guessing it's just the one provider that powers some sites? </end total speculation>
It seems like it's a 3rd party that provides multiple sites, because my AA cancellations didn't update at flightaware or on Bing either. Google and flightradar were unaffected though so I'm guessing it's just the one provider that powers some sites? </end total speculation>
Last edited by ChillyDawg; Nov 5, 2022 at 12:00 pm
Nov 5, 2022, 5:21 pm
#2699
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Nov 11, 2022, 9:51 am
#2700
Join Date: Jul 2011
Location: TPA
Programs: oneworld Rusty Iron; Starwood Aluminum
Posts: 217
I haven't used EF in a while, but just re-subscribed to see award and upgrade availability for EY. Except I don't see it in the drop down. Has EY been removed from searchable airlines? Is EY temporarily down?
Last edited by elsenor; Nov 11, 2022 at 12:07 pm Reason: read the wiki doh