Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Jan 22, 2023, 4:54 pm
#2746
Join Date: Apr 2014
Location: ROC
Programs: AA Exec Plat; NEXUS
Posts: 74
I am getting a Captcha-type verification every 3 queries or so. Today is the first time I've ever seen this (I've been a user since 2006), and it's happened maybe 6-7 times. I am using my home internet connection with no VPN, like I often do. Are others seeing this? Is there something new?
Jan 22, 2023, 5:03 pm
#2747
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I am getting a Captcha-type verification every 3 queries or so. Today is the first time I've ever seen this (I've been a user since 2006), and it's happened maybe 6-7 times. I am using my home internet connection with no VPN, like I often do. Are others seeing this? Is there something new?
Jan 22, 2023, 10:36 pm
#2748
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,349
We don't see any support email from you so we can't look up your account and tell you the exact reason you got the captcha, but it isn't new. You'll get the captcha for various reasons, including IP address and if you do a large amount of searches in a short amount of time. One thing to try is to log out of EF and close all EF browser tabs (or try from a private browsing session) and see if you still get it. If you need further help please email us directly.
Jan 23, 2023, 1:52 pm
#2749
Join Date: Jun 2014
Programs: Delta, aa, united silver
Posts: 64
Flight alerts married segments
Hi, I have not been able to find an answer to this here or on EF. I am trying to find availability on Delta SFO-JFK in D1 and then onward in F. Both segments show Z availability but not on married basis. I'm not trying to use an upgrade, just get a fare that is not astronomical. Any advice on this would be appreciated. Many thanks!
Jan 23, 2023, 1:55 pm
#2750
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Hi, I have not been able to find an answer to this here or on EF. I am trying to find availability on Delta SFO-JFK in D1 and then onward in F. Both segments show Z availability but not on married basis. I'm not trying to use an upgrade, just get a fare that is not astronomical. Any advice on this would be appreciated. Many thanks!
Jan 27, 2023, 8:07 am
#2751
Join Date: Aug 2019
Posts: 8
Hey guys,
I am trying to learn using this tool.
I usually book AA using Avios on british airways site using miles.
When I do a search on expert flyer, what code am I looking at to see if those seats will pop up on Biritsh Airways using Avios?
I am trying to learn using this tool.
I usually book AA using Avios on british airways site using miles.
When I do a search on expert flyer, what code am I looking at to see if those seats will pop up on Biritsh Airways using Avios?
Jan 27, 2023, 8:40 am
#2752
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
You use the saver AA award class codes that show when you select AA as the airline in the Award & Upgrade search tool.
Jan 29, 2023, 7:16 pm
#2753
Join Date: Dec 2015
Location: DCA
Posts: 818
Jan 29, 2023, 7:20 pm
#2754
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Feb 5, 2023, 1:25 am
#2755
Join Date: Feb 2011
Location: SAN, TYO, OSA
Posts: 252
AA: fare rules cannot be displayed (due to multiple fares existing?)
I have had problems that many of the AA fare rules for LAX-TYO (or SAN-TYO) fail to display with a message like this:
"Fare rules cannot be displayed. This may be due to multiple fares existing for fare basis RNEZ4IN2"
Is there any workaround or planned enhancement for fare rules like this?
"Fare rules cannot be displayed. This may be due to multiple fares existing for fare basis RNEZ4IN2"
Is there any workaround or planned enhancement for fare rules like this?
Feb 10, 2023, 1:22 pm
#2756
Join Date: Jul 2021
Posts: 7
To answer my own question: All the valid fares that book into E class appear to be dual inventory fares. You need more than merely E class inventory. The fares require that there is inventory in V class and E class, or in X class and E class, or in T class and E class.
On the date you mention, all four flights have E class inventory (all at E9).
However, the only flight that has any inventory at all in V, X or T class is DL1712, which has T9 (but X0 V0). So on DL1712 you can book in to E class, using fare TAVNA0BC (according to ITA).
On the date you mention, all four flights have E class inventory (all at E9).
However, the only flight that has any inventory at all in V, X or T class is DL1712, which has T9 (but X0 V0). So on DL1712 you can book in to E class, using fare TAVNA0BC (according to ITA).
Last edited by TWA884; Feb 10, 2023 at 1:32 pm Reason: Merge consecutive posts by the same member for readability.
Feb 12, 2023, 6:44 am
#2757
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,125
General help thread:
ITA Software Matrix Airfare Search Consolidated Information and Help Thread
User script to extend search and allow purchase of tickets:
ITA-Matrix-PowerTools - Userscript for Orbitz/DL/UA/AA/BA/CZ/IB/LA/LH/LX/TK
The search I tried was the following (expand the spoilers as these are relatively large screen captures). This search asks the tool to look at the entire month of March 2023 for one way flights form New York City to Cancun on Delta (either non-stop or connecting flights) and to return only those flights where the desired fare class his available.
Spoiler
This return a calendar where the days found where this fare is available are shown. This shows that your desired fare is available on 6 days in March and only on select Mondays and Tuesdays.
Spoiler
I recommend that you post any question you may have on the general help thread for this search tool.
Mar 12, 2023, 4:25 am
#2759
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
Hello! Would it be possible to add married segments indicator to search results (ss shown in the underlying GDS results)? To show which segments are married and which are actually not deapite shown in the search results as connecting. Should not be a complex development
Useful for planning / looking for availability on complex itineraries, especially when multiple airlines are involved.
Useful for planning / looking for availability on complex itineraries, especially when multiple airlines are involved.
Mar 12, 2023, 11:05 am
#2760
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Hello! Would it be possible to add married segments indicator to search results (ss shown in the underlying GDS results)? To show which segments are married and which are actually not deapite shown in the search results as connecting. Should not be a complex development
Useful for planning / looking for availability on complex itineraries, especially when multiple airlines are involved.
Useful for planning / looking for availability on complex itineraries, especially when multiple airlines are involved.