Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Jul 27, 2023, 11:43 am
#2853
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,350
Same. I'm running successful queries on saved flight availability searches for NH and UA and they are returning results. Hopefully this is resolved permanently.
-RM
-RM
Jul 27, 2023, 2:00 pm
#2856
Join Date: Jun 2013
Location: Portugal
Programs: TK Elite+, FB Platinum, BAEC Gold, ALL Diamond, IHG Diamond Royal Ambassador
Posts: 293
Confirmed by support as working
Hi xxxxxx, thank you for your patience as we've worked with our data provider on a resolution. We sincerely apologize for the issues that have affected ExpertFlyer's usability over the last 2 days. The site is now working as intended, and you should be able to search for your flights and set alerts as necessary.
Jul 29, 2023, 6:21 am
#2858
Join Date: Jul 2023
Posts: 2
Doesn't work for me as I get There was an error message from the airline when trying to retrieve this seat map: Error from schedule engine when trying to look up a UA flight to Costa Rica in December.
Last edited by dave237; Jul 29, 2023 at 6:22 am Reason: Add
Aug 5, 2023, 10:59 am
#2860
Join Date: May 2014
Programs: BA GGL, Gold for Life
Posts: 590
I'm not sure if I'm missing something, but EF no longer seems to have correct data for some BA flights.
I'm looking for seats in F LHR-SYD Jan 5th. EF shows BA15 as F0, A0, but on BA.com I can book 4 seats on this flight in First.
Interestingly the seat map for that day on EF shows 4 available plus 2 blocked seats, whereas BA shows 4 available seats and 4 unavailable (if 1A and 1K were blocked not sold, I think as BA GGL they should be available to me)
It's very similar on Jan 4th with EF showing no availability in F or A, but showing 4 seats available on the seat map. BA is showing 4 seats available for that date
Does anyone know what's going on? Unless this is a temporary glitch, it would seem that EF can no longer be relied on for reliable availability information on BA
I'm looking for seats in F LHR-SYD Jan 5th. EF shows BA15 as F0, A0, but on BA.com I can book 4 seats on this flight in First.
Interestingly the seat map for that day on EF shows 4 available plus 2 blocked seats, whereas BA shows 4 available seats and 4 unavailable (if 1A and 1K were blocked not sold, I think as BA GGL they should be available to me)
It's very similar on Jan 4th with EF showing no availability in F or A, but showing 4 seats available on the seat map. BA is showing 4 seats available for that date
Does anyone know what's going on? Unless this is a temporary glitch, it would seem that EF can no longer be relied on for reliable availability information on BA
Aug 5, 2023, 12:11 pm
#2861
Join Date: Nov 2006
Location: Left Coast
Programs: UA 1K & 1MM, HH Diamond, Marriott/SPG Gold (UA comp)
Posts: 1,354
I'm not sure if I'm missing something, but EF no longer seems to have correct data for some BA flights.
I'm looking for seats in F LHR-SYD Jan 5th. EF shows BA15 as F0, A0, but on BA.com I can book 4 seats on this flight in First.
Interestingly the seat map for that day on EF shows 4 available plus 2 blocked seats, whereas BA shows 4 available seats and 4 unavailable (if 1A and 1K were blocked not sold, I think as BA GGL they should be available to me)
It's very similar on Jan 4th with EF showing no availability in F or A, but showing 4 seats available on the seat map. BA is showing 4 seats available for that date
Does anyone know what's going on? Unless this is a temporary glitch, it would seem that EF can no longer be relied on for reliable availability information on BA
I'm looking for seats in F LHR-SYD Jan 5th. EF shows BA15 as F0, A0, but on BA.com I can book 4 seats on this flight in First.
Interestingly the seat map for that day on EF shows 4 available plus 2 blocked seats, whereas BA shows 4 available seats and 4 unavailable (if 1A and 1K were blocked not sold, I think as BA GGL they should be available to me)
It's very similar on Jan 4th with EF showing no availability in F or A, but showing 4 seats available on the seat map. BA is showing 4 seats available for that date
Does anyone know what's going on? Unless this is a temporary glitch, it would seem that EF can no longer be relied on for reliable availability information on BA
Aug 5, 2023, 12:40 pm
#2862
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,044
That said, I do fear that EF is slowing dying and it's certainly becoming far less useful for OneWorld fliers, since being sold off. The number of OW carriers that EF no longer displays award availability for just continues to grow. And I honestly don't really understand why given there is an increasing number of new tools springing up with each passing month (some of which are free or at least "freemium") that can show some of those awards (though certainly not all)
Regards
Aug 5, 2023, 9:12 pm
#2863
Join Date: May 2004
Posts: 253
I'm not sure if I'm missing something, but EF no longer seems to have correct data for some BA flights.
I'm looking for seats in F LHR-SYD Jan 5th. EF shows BA15 as F0, A0, but on BA.com I can book 4 seats on this flight in First.
Interestingly the seat map for that day on EF shows 4 available plus 2 blocked seats, whereas BA shows 4 available seats and 4 unavailable (if 1A and 1K were blocked not sold, I think as BA GGL they should be available to me)
It's very similar on Jan 4th with EF showing no availability in F or A, but showing 4 seats available on the seat map. BA is showing 4 seats available for that date
Does anyone know what's going on? Unless this is a temporary glitch, it would seem that EF can no longer be relied on for reliable availability information on BA
I'm looking for seats in F LHR-SYD Jan 5th. EF shows BA15 as F0, A0, but on BA.com I can book 4 seats on this flight in First.
Interestingly the seat map for that day on EF shows 4 available plus 2 blocked seats, whereas BA shows 4 available seats and 4 unavailable (if 1A and 1K were blocked not sold, I think as BA GGL they should be available to me)
It's very similar on Jan 4th with EF showing no availability in F or A, but showing 4 seats available on the seat map. BA is showing 4 seats available for that date
Does anyone know what's going on? Unless this is a temporary glitch, it would seem that EF can no longer be relied on for reliable availability information on BA
Aug 6, 2023, 1:10 am
#2864
Join Date: May 2014
Programs: BA GGL, Gold for Life
Posts: 590
Many thanks, I hadn't opened up advance options - that's more like it!
I should have stated in my original question that it's paid availability I'm looking at, albeit in order to see which flights, with the use of a space release, I may be able to secure reward flights on.
I should have stated in my original question that it's paid availability I'm looking at, albeit in order to see which flights, with the use of a space release, I may be able to secure reward flights on.
Aug 6, 2023, 4:19 pm
#2865
formerly mattking2000
Join Date: Nov 2012
Location: DXB
Programs: BA|AC|AZ|SPG|H|FPC
Posts: 1,189
Hi ExpertFlyer Voice
It's been noted that EK and FZ availability is often different (in paid fare buckets) than the website availability. Can you please provide some feedback on this?
Example can be found in this thread and found below: Expertflyer vs Website
It's been noted that EK and FZ availability is often different (in paid fare buckets) than the website availability. Can you please provide some feedback on this?
Example can be found in this thread and found below: Expertflyer vs Website
Hi all,
There's an interesting availability issue I am noticing especially with FZ -- the website continues selling seats, however on Expertflyer they are 0'd out. For example, this is the availability showing from UAE POS (currently sitting in RAK) for a round trip DXB-ALA departing from T3 -- as you can see, 0 availability in Economy under FZ prime code FZ1739, 4+ in business, and the equivalent flight on EK codeshare showing 6 in Flex Plus Y:
This matches up with Emirates website for this flight, with 3 showing in Flex (booking into B class):
Now is where it gets fun: on FZ website, the FZ1721 (earlier) flight shows 1 seat left at the cheap price, whereas there are 3 seats left on the later flight (FZ1739), all in the lite fare bucket, even though Expertflyer (above) shows literally 0 seats up to Y on FZ1739. How are they still selling 3 lite fares?
There's an interesting availability issue I am noticing especially with FZ -- the website continues selling seats, however on Expertflyer they are 0'd out. For example, this is the availability showing from UAE POS (currently sitting in RAK) for a round trip DXB-ALA departing from T3 -- as you can see, 0 availability in Economy under FZ prime code FZ1739, 4+ in business, and the equivalent flight on EK codeshare showing 6 in Flex Plus Y:
This matches up with Emirates website for this flight, with 3 showing in Flex (booking into B class):
Now is where it gets fun: on FZ website, the FZ1721 (earlier) flight shows 1 seat left at the cheap price, whereas there are 3 seats left on the later flight (FZ1739), all in the lite fare bucket, even though Expertflyer (above) shows literally 0 seats up to Y on FZ1739. How are they still selling 3 lite fares?