Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Nov 28, 2023, 7:58 am
#2941
Join Date: Apr 2020
Posts: 256
Wasn't working yesterday for AA1101 12/1/23:
- The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again.
Nov 28, 2023, 8:15 am
#2942
Join Date: Sep 2007
Location: ORD
Programs: UA MM, AA PPro
Posts: 1,480
Wasn't working yesterday for AA1101 12/1/23:
- The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again.
Nov 28, 2023, 8:21 am
#2943
Join Date: Apr 2020
Posts: 256
Nov 28, 2023, 12:45 pm
#2945
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,448
Nov 28, 2023, 1:38 pm
#2946
Join Date: Jan 2006
Location: SFO, CLT
Programs: AA Bonsai EXP (2.9 MM), AS MVPG
Posts: 1,395
Wasn't working yesterday for AA1101 12/1/23:
- The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again.
Nov 28, 2023, 11:20 pm
#2947
Join Date: Jul 2013
Location: Sydney, Australia
Programs: AA Platinum
Posts: 63
Clarity on expertflyer availability query
I booked the first half of a reasonably comprehensive DONE4 six months ago. The start date is February 2024, commencing in Japan and travelling through North and South America, Europe then back to Sydney for 2 months, before spending October and November in Asia, finishing in NRT at the end of November. I have been checking Expertflyer for D seats on 24 November SGN-NRT but JAL and Malaysian are displaying no availability in D out of SGN at all - plenty of availability for everything else? Can anyone tell me what this means? Apologies if this info is already available in here somewhere - I seem to be woefully inefficient at doing searches....
Nov 29, 2023, 1:16 am
#2948
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
24-Nov-2024 is 361 days in the future (as of today - 29-Nov-2023)
It might be that JL and MH have not yet loaded their availabilities, so far in the future.
In Experflyer I'm seeing both airlines have plenty of availability in the days before the 24th
It might be that JL and MH have not yet loaded their availabilities, so far in the future.
In Experflyer I'm seeing both airlines have plenty of availability in the days before the 24th
I booked the first half of a reasonably comprehensive DONE4 six months ago. The start date is February 2024, commencing in Japan and travelling through North and South America, Europe then back to Sydney for 2 months, before spending October and November in Asia, finishing in NRT at the end of November. I have been checking Expertflyer for D seats on 24 November SGN-NRT but JAL and Malaysian are displaying no availability in D out of SGN at all - plenty of availability for everything else? Can anyone tell me what this means? Apologies if this info is already available in here somewhere - I seem to be woefully inefficient at doing searches....
Nov 29, 2023, 9:41 am
#2950
Join Date: Jan 2006
Location: SFO, CLT
Programs: AA Bonsai EXP (2.9 MM), AS MVPG
Posts: 1,395
Dec 9, 2023, 6:53 pm
#2953
Join Date: Jan 2018
Programs: AF/KL Gold, DL Diamond, Hertz PC, Bonvoy Gold Elite; Hilton Gold
Posts: 997
URGENT: Expert Flyer Facebook login down
It appears that the Facebook login option is down. See my screenshot below. I tried logging in with the username and password but it says that since my account was created with Facebook I must use the Facebook login. Does anybody have a Support email address to send to EF? I tried Support at expert flyer .com but it bounced.
Dec 9, 2023, 7:03 pm
#2954
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
Dec 9, 2023, 7:22 pm
#2955
Join Date: Jan 2018
Programs: AF/KL Gold, DL Diamond, Hertz PC, Bonvoy Gold Elite; Hilton Gold
Posts: 997
According to the wikipost, it is [email protected] .