Mar 10, 2018, 12:52 am
Last edit by: Tokyoite
Direct copy of the first post by @pogonation.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Thought with the number of FCL and Spa questions littering this board it might be worth making a sticky with all the available information and also provide a place for members to ask their questions. Please let me know if you think it is a good idea and please let me know if any of the information I have included is wrong or if you feel anything else needs to be added.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Mar 4, 2014, 2:01 pm
#661
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
I'm looking at booking 3F seats, but since TG never seems to release more than 2 to award space, I am likely going to book 2F+1C. I would be forced to book my 3-year-old into F, and my wife (or myself) into C.
Of course, we'd all have access to the FCL in this scenario, but could anyone comment on whether the wife can avail herself of the spa services, since the child would obviously not, or would they go by the boarding passes only?
Last time we went, the child was under 2, so no such problems :\
Of course, we'd all have access to the FCL in this scenario, but could anyone comment on whether the wife can avail herself of the spa services, since the child would obviously not, or would they go by the boarding passes only?
Last time we went, the child was under 2, so no such problems :\
Mar 4, 2014, 2:08 pm
#662
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
you may get lucky... if the total award allocation hasn't been exhausted, as soon as you have booked your 2 F seats a third may open up even while you are on the call. this is pretty normal. my friends are in the same situation as you... they book wife plus child into F and by the time that is done normally the extra seat is available.
Mar 4, 2014, 6:23 pm
#663
Join Date: Mar 2004
Location: Baltimore MD
Posts: 3,457
Long layover prior to FRA-BKK coming up in F.. my wife doesn't want to get any oil based massages.. is the Royal Thai Massage (Full Body Massage - 60 minutes for First Class only) a good option for her? she loves Thai massage... also does TG provide the little suite/outfit for that?
thanks
FDW
thanks
FDW
Mar 4, 2014, 9:52 pm
#664
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,334
Long layover prior to FRA-BKK coming up in F.. my wife doesn't want to get any oil based massages.. is the Royal Thai Massage (Full Body Massage - 60 minutes for First Class only) a good option for her? she loves Thai massage... also does TG provide the little suite/outfit for that?
Mar 4, 2014, 9:56 pm
#665
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Long layover prior to FRA-BKK coming up in F.. my wife doesn't want to get any oil based massages.. is the Royal Thai Massage (Full Body Massage - 60 minutes for First Class only) a good option for her? she loves Thai massage... also does TG provide the little suite/outfit for that?
thanks
FDW
thanks
FDW
2) I've had the thai massage (60 min version) but the table isn't situated properly for it and the massage women don't get good leverage as a result.
3) They do provide a little suite (provided you get Suite 1
) and a little outfit as well in the form of disposable underwear.
Mar 5, 2014, 3:05 am
#666
Join Date: Mar 2004
Location: Baltimore MD
Posts: 3,457
1) Prior to FRA-BKK or do you have that reversed?
2) I've had the thai massage (60 min version) but the table isn't situated properly for it and the massage women don't get good leverage as a result.
3) They do provide a little suite (provided you get Suite 1 ) and a little outfit as well in the form of disposable underwear.
2) I've had the thai massage (60 min version) but the table isn't situated properly for it and the massage women don't get good leverage as a result.
3) They do provide a little suite (provided you get Suite 1
) and a little outfit as well in the form of disposable underwear.Thanks
FDW
Mar 5, 2014, 4:42 am
#667
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Mar 7, 2014, 12:40 pm
#668
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Long layover prior to FRA-BKK coming up in F.. my wife doesn't want to get any oil based massages.. is the Royal Thai Massage (Full Body Massage - 60 minutes for First Class only) a good option for her? she loves Thai massage... also does TG provide the little suite/outfit for that?
thanks
FDW
thanks
FDW
Touch of Silk (Full Body Oil Massage – 60 minutes for First Class only)
Start your journey with a relaxing Touch of Silk, full-body oil massage. Performed with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide necessary hydration for your skin. On completion of your Touch of Silk massage, you will be left with an overall sense of well-being and total relaxation.
Royal Thai Massage (Full Body Massage - 60 minutes for First Class only)
Thai massage is perceived as one of the most precious of Thai traditional therapies. Royal Thai Massage helps to stimulate blood circulation, reduces edema caused by travelling and reduces body fatigue. With its unique acupressure techniques, expertly applied to your body, you will find your mind relaxed and muscles relieved, following the stress of your journey.
Start your journey with a relaxing Touch of Silk, full-body oil massage. Performed with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide necessary hydration for your skin. On completion of your Touch of Silk massage, you will be left with an overall sense of well-being and total relaxation.
Royal Thai Massage (Full Body Massage - 60 minutes for First Class only)
Thai massage is perceived as one of the most precious of Thai traditional therapies. Royal Thai Massage helps to stimulate blood circulation, reduces edema caused by travelling and reduces body fatigue. With its unique acupressure techniques, expertly applied to your body, you will find your mind relaxed and muscles relieved, following the stress of your journey.
1) Prior to FRA-BKK or do you have that reversed?
2) I've had the thai massage (60 min version) but the table isn't situated properly for it and the massage women don't get good leverage as a result.
3) They do provide a little suite (provided you get Suite 1 ) and a little outfit as well in the form of disposable underwear.
2) I've had the thai massage (60 min version) but the table isn't situated properly for it and the massage women don't get good leverage as a result.
3) They do provide a little suite (provided you get Suite 1
) and a little outfit as well in the form of disposable underwear.
Mar 9, 2014, 8:18 pm
#669
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
How long do the seasoned pros recommend allowing to fully enjoy the First Class Lounge and Royal Orchid Spa?
I'm on TG 475 (BKK - SYD) in F in a couple of weeks and it doesn't depart until 7:10pm. I'm staying in BKK itself (at the Conrad - where I'm still a Diamond until the end of the month so I can checkout as late as 4pm). In trying to plan out my day in BKK, I'm trying to decide when I ought to head to the airport.
I don't want to spend all day sitting in a lounge when I can be either by the pool or seeing a city I've never been to before but at the same time I'd like to take advantage of the 60min massage as well as everything else that the lounge has to offer (not sure when I'll ever get to be back in it again).
I'm thinking arriving at the airport by 3-330pm should be more than sufficient (which means getting a cab from the hotel around 2-215pm). Does that sound reasonable or should I give myself more time (say arrive by 2-230 aka depart the hotel around 115pm)?
I'm on TG 475 (BKK - SYD) in F in a couple of weeks and it doesn't depart until 7:10pm. I'm staying in BKK itself (at the Conrad - where I'm still a Diamond until the end of the month so I can checkout as late as 4pm). In trying to plan out my day in BKK, I'm trying to decide when I ought to head to the airport.
I don't want to spend all day sitting in a lounge when I can be either by the pool or seeing a city I've never been to before but at the same time I'd like to take advantage of the 60min massage as well as everything else that the lounge has to offer (not sure when I'll ever get to be back in it again).
I'm thinking arriving at the airport by 3-330pm should be more than sufficient (which means getting a cab from the hotel around 2-215pm). Does that sound reasonable or should I give myself more time (say arrive by 2-230 aka depart the hotel around 115pm)?
Mar 9, 2014, 8:52 pm
#670
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
How long do the seasoned pros recommend allowing to fully enjoy the First Class Lounge and Royal Orchid Spa?
I'm on TG 475 (BKK - SYD) in F in a couple of weeks and it doesn't depart until 7:10pm. I'm staying in BKK itself (at the Conrad - where I'm still a Diamond until the end of the month so I can checkout as late as 4pm). In trying to plan out my day in BKK, I'm trying to decide when I ought to head to the airport.
I don't want to spend all day sitting in a lounge when I can be either by the pool or seeing a city I've never been to before but at the same time I'd like to take advantage of the 60min massage as well as everything else that the lounge has to offer (not sure when I'll ever get to be back in it again).
I'm thinking arriving at the airport by 3-330pm should be more than sufficient (which means getting a cab from the hotel around 2-215pm). Does that sound reasonable or should I give myself more time (say arrive by 2-230 aka depart the hotel around 115pm)?
I'm on TG 475 (BKK - SYD) in F in a couple of weeks and it doesn't depart until 7:10pm. I'm staying in BKK itself (at the Conrad - where I'm still a Diamond until the end of the month so I can checkout as late as 4pm). In trying to plan out my day in BKK, I'm trying to decide when I ought to head to the airport.
I don't want to spend all day sitting in a lounge when I can be either by the pool or seeing a city I've never been to before but at the same time I'd like to take advantage of the 60min massage as well as everything else that the lounge has to offer (not sure when I'll ever get to be back in it again).
I'm thinking arriving at the airport by 3-330pm should be more than sufficient (which means getting a cab from the hotel around 2-215pm). Does that sound reasonable or should I give myself more time (say arrive by 2-230 aka depart the hotel around 115pm)?
Mar 10, 2014, 12:12 am
#671
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,334
less traffic than between 12 - 2pm; 45 - 60 minutes max by taxi from Conrad to the airport
afternoon is not very busy in FCL and Spa
Mar 12, 2014, 2:43 pm
#672
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
I think that should be just fine. I've once spent 10 hours in the lounge (one of the dumbest things I've *ever* done), though in my defense, it was either 10 hours or 2, and the point was to explore the city, but wife got food poisoning on the inbound flight, and so we just stayed in the lounge. On my next trip, I'll be spending something like 6-7 hours there, which is also too long (but flight schedules lined up), so you should be just fine with 4.
Thanks to both of you - sounds like it makes sense if I aim to leave the Conrad around 2 or shortly thereafter so I will do just that!
Last edited by Duke787; Mar 12, 2014 at 4:58 pm Reason: spelling
Mar 15, 2014, 3:43 am
#674
Join Date: Mar 2010
Posts: 2,592
You were very correct.
I also changed seat at the lounge and they released an exit C seat on the UD.
By the way, on the oubound connecting F to F, the lounge was very busy at about 11 pm.
No escort to the seat and it was even difficult to find a seat.
I end up in the Dining room and they have a nice semi private room with a table for 6 within the main dining room. It was a good & quiet spot.