Jun 8, 2014, 8:21 am
Last edit by: lcpteck
POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
Property:
Date(s):
Room booked:
Room received:
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
Post Your Platinum Upgrade Successes [2013 - onward]
Apr 25, 2014, 1:04 pm
#706
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Titanium (LTT)
Posts: 2,272
Property: Sheraton Diana Majestic Milano
Date(s): April 26, 2014
Booked: 1 pax single french bed
Room received: Jr. Suite (hopefully quiet side)
Award stay: No
BRG stay: No
SNA: No
Comments: just checked my reservation for tomorrow. Pre-upgraded to jr. Liking this property already
Date(s): April 26, 2014
Booked: 1 pax single french bed
Room received: Jr. Suite (hopefully quiet side)
Award stay: No
BRG stay: No
SNA: No
Comments: just checked my reservation for tomorrow. Pre-upgraded to jr. Liking this property already
Apr 29, 2014, 1:17 am
#707
Join Date: Feb 2007
Location: Napa Valley
Programs: HH Diamond, Hyatt G, Marriott LG, SQ *G
Posts: 20
Property: Le Meridien Hotel, San Francisco
Date(s): April 27
Rooms booked: Classic room
Room received: Corner Suite + Georgetown Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Pretty happy with getting both rooms upgraded. First upgrade success in a while.
Date(s): April 27
Rooms booked: Classic room
Room received: Corner Suite + Georgetown Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Pretty happy with getting both rooms upgraded. First upgrade success in a while.
Apr 29, 2014, 11:49 am
#708
Join Date: Jun 2011
Location: CHS
Programs: DL Diamond, WN A-List, Marriott Platinum Elite, Hyatt Globalist
Posts: 685
Property: W Hoboken, New Jersey
Date(s): Sep 2013, 1-night stay
Room booked: Cozy Room, 2 Queens
Room received: Spectacular Room, 2 Queens
Award stay: No
BRG stay: No
SNA requested: No
Comments: When I arrived at the front desk I was greeted by some of the best Starwood Platinum recognition possible. The agent was very polite and, debatably, overly enthusiastic. Despite seeing the SPG app that I had been preassigned to a Spectacular Room, dude-man worked the angle that he was going to **try** to upgrade me. He played on the computer for about 30 secs and confirmed, “I was able to do it, I have upgraded you.” I made sure to play along, because who likes to crush enthusiasm, no matter how unfounded it is? In the end, this resulted in a 2 tier upgrade.
Full hotel review/trip report with photos of property here.
Date(s): Sep 2013, 1-night stay
Room booked: Cozy Room, 2 Queens
Room received: Spectacular Room, 2 Queens
Award stay: No
BRG stay: No
SNA requested: No
Comments: When I arrived at the front desk I was greeted by some of the best Starwood Platinum recognition possible. The agent was very polite and, debatably, overly enthusiastic. Despite seeing the SPG app that I had been preassigned to a Spectacular Room, dude-man worked the angle that he was going to **try** to upgrade me. He played on the computer for about 30 secs and confirmed, “I was able to do it, I have upgraded you.” I made sure to play along, because who likes to crush enthusiasm, no matter how unfounded it is? In the end, this resulted in a 2 tier upgrade.
Full hotel review/trip report with photos of property here.
Apr 30, 2014, 12:11 am
#709
Join Date: Sep 2012
Posts: 1,748
Property: Westin Singapore
Date(s): April 2014
Booked: Deluxe King
Room received: Sea View Suite
Award stay: Yes
BRG stay: No
SNA: Yes & No
Comments: Put in an SNA, was pre-upgraded without it anyway. Funny since it was going to expire anyway. Also got approved for a 9am-4pm Your24... I think that's one of my fav benefits so far!
Date(s): April 2014
Booked: Deluxe King
Room received: Sea View Suite
Award stay: Yes
BRG stay: No
SNA: Yes & No
Comments: Put in an SNA, was pre-upgraded without it anyway. Funny since it was going to expire anyway. Also got approved for a 9am-4pm Your24... I think that's one of my fav benefits so far!
May 5, 2014, 6:47 pm
#710
Join Date: Feb 2013
Programs: Starwood Platinum Lifetime, Silver Medallion Delta, Avis First
Posts: 11
Upgrade
Property: Four Points by Sheraton Los Angeles Airport
Date(s): April 2014- 6 days
Room booked: Cozy Room, 2 Queens
Room received: Junior Suite
Award stay: No
BRG stay: No
SNA requested: No
Comments: Upon check-in they claimed to not have suites available. I went online and booked the suite- they apologized and upgraded me!
Date(s): April 2014- 6 days
Room booked: Cozy Room, 2 Queens
Room received: Junior Suite
Award stay: No
BRG stay: No
SNA requested: No
Comments: Upon check-in they claimed to not have suites available. I went online and booked the suite- they apologized and upgraded me!
May 5, 2014, 6:52 pm
#711
Join Date: Sep 2012
Posts: 1,748
Property: Four Points by Sheraton Los Angeles Airport
Date(s): April 2014- 6 days
Room booked: Cozy Room, 2 Queens
Room received: Junior Suite
Award stay: No
BRG stay: No
SNA requested: No
Comments: Upon check-in they claimed to not have suites available. I went online and booked the suite- they apologized and upgraded me!
Date(s): April 2014- 6 days
Room booked: Cozy Room, 2 Queens
Room received: Junior Suite
Award stay: No
BRG stay: No
SNA requested: No
Comments: Upon check-in they claimed to not have suites available. I went online and booked the suite- they apologized and upgraded me!
You know, the situation could have blown up in your face. They could have insisted that the suite for booking online was not part of the upgrade pool for Plats, and made you PAY for the suite.
This discussion about booking availability correlating or not correlating with upgrade pool availability (if such a pool really exists), has been going on forever.
I wonder if anyone has ever been burned and been made to pay for the booked suite as well?
Anyway, great for you!
May 5, 2014, 7:31 pm
#712
Join Date: Feb 2013
Programs: Starwood Platinum Lifetime, Silver Medallion Delta, Avis First
Posts: 11
You are absolutely right-except she said according to the system they did not have a suite available- I ask- if I can book it- can I get it- she said- yes; hence, I got the suite.
It is amazing- the whole upgrade benefit- I never understand being "upgraded" to the club level- as a platinum member you receive those benefits regardless of the floor and/or being upgraded to a "higher" floor. Really frustrating!
It is amazing- the whole upgrade benefit- I never understand being "upgraded" to the club level- as a platinum member you receive those benefits regardless of the floor and/or being upgraded to a "higher" floor. Really frustrating!
May 5, 2014, 7:38 pm
#713
Join Date: Sep 2012
Posts: 1,748
May 6, 2014, 4:56 am
#714
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Titanium (LTT)
Posts: 2,272
Haha...i sooo agree with you..but im too afraid to post a club room upgrade as a "fail" and then be trashed here in FT. So i neither post them as a fail/success.
May 6, 2014, 6:19 am
#715
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK, Starwood > Marriott, Hilton, Accor
Posts: 7,295
Property: Sheraton Le Centre Montréal
Date(s): May 2014, 3 weekdays
Booked: Deluxe King
Room received: Junior Suite
Award stay: no
BRG stay: No
SNA: Yes & No
Comments: The Junior Suite is really two connected rooms, one of which being furnished as a living room. Nothing fancy but more space.
Date(s): May 2014, 3 weekdays
Booked: Deluxe King
Room received: Junior Suite
Award stay: no
BRG stay: No
SNA: Yes & No
Comments: The Junior Suite is really two connected rooms, one of which being furnished as a living room. Nothing fancy but more space.
May 9, 2014, 5:01 am
#716
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,234
Property: Westin Grande Sukhumvit, Bangkok
Date(s): 1 Night in May
Booked: Deluxe room
Room received: Executive room
Award stay: no
BRG stay: No
SNA: No
Comments: Nothing to write home about. just a so-so stay as always. Didn't ask about suite.
Property: Aloft Bangkok, Sukhumvit 11
Date(s): 2 Nights in May
Booked: Chic room
Room received: Urban room
Award stay: Yes, C+P
BRG stay: No
SNA: No
Comments: No need to upgrade me as a plat, so considered it as a nice treat though there is no different between both room except the view.
Property: Royal Orchid Sheraton, Bangkok
Date(s): 1 Night in May
Booked: Deluxe room
Room received: Executive Suite
Award stay: No
BRG stay: Yes
SNA: No
Comments: -
Property: Four Points by Sheraton Bangkok, Sukhumvit 15
Date(s): 1 Night in May
Booked: Comfort room
Room received: "Comfort Premium" room
Award stay: Yes, C+P
BRG stay: No
SNA: No
Comments: Checked in at 4pm, they told me none of suites available (saw any types of suite for sale on spg.com). once i got to the room, I asked the plat concierge via online chat that this is true or not. After they called the hotel, suddenly the "Junior suite" just became available. What a surprise!!!
No, I did't move to that suite. Just asked the plat concierge told them (the hotel) not to call me. I will not bother them anymore.
FYI, Comfort Premium room is almost identical to the standard room.
Date(s): 1 Night in May
Booked: Deluxe room
Room received: Executive room
Award stay: no
BRG stay: No
SNA: No
Comments: Nothing to write home about. just a so-so stay as always. Didn't ask about suite.
Property: Aloft Bangkok, Sukhumvit 11
Date(s): 2 Nights in May
Booked: Chic room
Room received: Urban room
Award stay: Yes, C+P
BRG stay: No
SNA: No
Comments: No need to upgrade me as a plat, so considered it as a nice treat though there is no different between both room except the view.
Property: Royal Orchid Sheraton, Bangkok
Date(s): 1 Night in May
Booked: Deluxe room
Room received: Executive Suite
Award stay: No
BRG stay: Yes
SNA: No
Comments: -
Property: Four Points by Sheraton Bangkok, Sukhumvit 15
Date(s): 1 Night in May
Booked: Comfort room
Room received: "Comfort Premium" room
Award stay: Yes, C+P
BRG stay: No
SNA: No
Comments: Checked in at 4pm, they told me none of suites available (saw any types of suite for sale on spg.com). once i got to the room, I asked the plat concierge via online chat that this is true or not. After they called the hotel, suddenly the "Junior suite" just became available. What a surprise!!!
No, I did't move to that suite. Just asked the plat concierge told them (the hotel) not to call me. I will not bother them anymore.
FYI, Comfort Premium room is almost identical to the standard room.
Last edited by 3rdworldresident; May 9, 2014 at 5:39 am
May 9, 2014, 5:32 am
#717
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,789
Property: Aloft Bangkok, Sukhumvit 11
Date(s): 2 Nights in May
Booked: Chic room
Room received: Urban room
Award stay: Yes, C+P
BRG stay: No
SNA: No
Comments: No need to upgrade me as a plat, so considered it as a nice treat though nothing different from chic room.
Property: Royal Orchid Sheraton, Bangkok
Date(s): 1 Night in May
Booked: Deluxe room
Room received: Executive Suite
Award stay: No
BRG stay: Yes
SNA: No
Comments: -
Date(s): 2 Nights in May
Booked: Chic room
Room received: Urban room
Award stay: Yes, C+P
BRG stay: No
SNA: No
Comments: No need to upgrade me as a plat, so considered it as a nice treat though nothing different from chic room.
Property: Royal Orchid Sheraton, Bangkok
Date(s): 1 Night in May
Booked: Deluxe room
Room received: Executive Suite
Award stay: No
BRG stay: Yes
SNA: No
Comments: -
Unrelated to the above post:
Hey, I have an idea to avoid arguing whether an upgrade is a failure or success - how about next year we write about "disappointments" and "successes"? The grey area goes well under the disappointment umbrella.
May 9, 2014, 11:33 am
#718
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Titanium (LTT)
Posts: 2,272
Property: Sheraton Towers Hong Kong
Date(s): May 1X, 2014
Booked: Deluxe Main House
Room received: Executive Suite
Award stay: no
BRG stay: No
SNA: No
Comments: Upgraded to exec. suite 10 days prior to arrival and within 24 hours of booking.
Date(s): May 1X, 2014
Booked: Deluxe Main House
Room received: Executive Suite
Award stay: no
BRG stay: No
SNA: No
Comments: Upgraded to exec. suite 10 days prior to arrival and within 24 hours of booking.
May 13, 2014, 7:09 am
#719
Join Date: Mar 2011
Location: dca
Programs: Delta Plat, United Silver, Marriott LT Titanium, HHonors Silver, Hertz PC
Posts: 337
Property: Sheraton Miramar Hotel - Vina del Mar, Chile
Date(s): May , 2014
Booked: Corner Classic Non-smoking King
Room received: 1 bedroom corner suite
Award stay: yes
BRG stay: No
SNA: No
Comments: attempted to use SNA but availability never opened up, got the suite in the end. Very nice property with some beautiful views.
Date(s): May , 2014
Booked: Corner Classic Non-smoking King
Room received: 1 bedroom corner suite
Award stay: yes
BRG stay: No
SNA: No
Comments: attempted to use SNA but availability never opened up, got the suite in the end. Very nice property with some beautiful views.
May 13, 2014, 8:55 pm
#720
Join Date: Jan 2005
Location: HKG / SIN
Programs: Marriott Platinum, Shangri-La Jade, IHG Platinum, TG Gold
Posts: 488
Property: Hotel Pulizter, Amsterdam
Date(s): May-2014
Booked: Classic Queen
Room received: Deluxe Garden View King
Award stay: YES (5th night free + PLT 35% discount)
BRG stay: No
SNA: No
Comments: Room 190 on First floor overlooking staff service entrance and the side garden in front. Buffett breakfast + 500points were awarded as PLT benefits. Coffee (Nespresso) & Tea in room was provided only on request. MacAir/iPad to TV HDMI connection not possible.
Date(s): May-2014
Booked: Classic Queen
Room received: Deluxe Garden View King
Award stay: YES (5th night free + PLT 35% discount)
BRG stay: No
SNA: No
Comments: Room 190 on First floor overlooking staff service entrance and the side garden in front. Buffett breakfast + 500points were awarded as PLT benefits. Coffee (Nespresso) & Tea in room was provided only on request. MacAir/iPad to TV HDMI connection not possible.