Jan 7, 2016, 2:16 pm
Last edit by: KARFA
This thread gives the current catering options for the Galleries First Lounge (Flounge) in LHR Terminals 3 and 5. This lounge is open to BAEC Gold and oneworld Emerald card holders. Passengers flying BA on a First ticket can also use the Concorde Room. The catering supplier was changed on 2 May 2013 to BaxterStorey. Click here to see the former thread, which covered that turbulent period.
The T3 lounge is identical to T5 in terms of food and drink options. However there is no Concorde Room in T3 so from 18:30 hrs there is a pre-flight dining option for First travellers, see here for more details.
The current catering options in the First lounge can be found in the first post in the thread, or you can click here. Currently lounge menus are not always on display in the lounge, but this link may be your best bet to see the options.
Catering options - other LHR lounges
Concorde Room (CCR) LHR : menus 2018
Galleries Club lounges LHR: Dining menu and food options - T3 and T5
For the First and Club lounges at Gatwick and the UK domestic lounges in Newcastle, Manchester, Edinburgh, Glasgow, Belfast, Leeds, Aberdeen, and Inverness
First Lounge London Gatwick Catering options
Galleries Club Lounge Gatwick (North Terminal): Catering options from April 2013 (n.b. no separate 2014-2018 threads)
UK Domestic lounges (outside London) - catering arrangements from April 2013 (n.b. no separate 2014-2018 threads)
BA Champagne & Wine thread
The LHR CCR cocktail menu - cocktail menu introduced May 2014
The 2017 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
Archived food & drink threads
Concorde Room (CCR) LHR: menus 2017
Concorde Room (CCR) LHR: menus 2016
Concorde Room (CCR) LHR: menus 2015
Concorde Room (CCR) LHR: menus 2014
Concorde Room (CCR) LHR: menus 2013
Concorde Dining Room IAD: menus and food options - see new Concorde Rooms and Bars: JFK, IAD, SIN, DXB linked above
Galleries First (Flounge) LHR: Dining menu and food options 2015 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2014 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2013 - T3 and T5
First Lounge London Gatwick (North terminal): Catering options from April 2013 (n.b. no separate 2014 or 2015 thread)
The 2016 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2014 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2013 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
International Lounge Terminal 1 LHR - catering options from May 2013 - T1 international flights
The T3 lounge is identical to T5 in terms of food and drink options. However there is no Concorde Room in T3 so from 18:30 hrs there is a pre-flight dining option for First travellers, see here for more details.
The current catering options in the First lounge can be found in the first post in the thread, or you can click here. Currently lounge menus are not always on display in the lounge, but this link may be your best bet to see the options.
Catering options - other LHR lounges
Concorde Room (CCR) LHR : menus 2018
Galleries Club lounges LHR: Dining menu and food options - T3 and T5
For the First and Club lounges at Gatwick and the UK domestic lounges in Newcastle, Manchester, Edinburgh, Glasgow, Belfast, Leeds, Aberdeen, and Inverness
First Lounge London Gatwick Catering options
Galleries Club Lounge Gatwick (North Terminal): Catering options from April 2013 (n.b. no separate 2014-2018 threads)
UK Domestic lounges (outside London) - catering arrangements from April 2013 (n.b. no separate 2014-2018 threads)
BA Champagne & Wine thread
The LHR CCR cocktail menu - cocktail menu introduced May 2014
The 2017 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
Archived food & drink threads
Concorde Room (CCR) LHR: menus 2017
Concorde Room (CCR) LHR: menus 2016
Concorde Room (CCR) LHR: menus 2015
Concorde Room (CCR) LHR: menus 2014
Concorde Room (CCR) LHR: menus 2013
Concorde Dining Room IAD: menus and food options - see new Concorde Rooms and Bars: JFK, IAD, SIN, DXB linked above
Galleries First (Flounge) LHR: Dining menu and food options 2015 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2014 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2013 - T3 and T5
First Lounge London Gatwick (North terminal): Catering options from April 2013 (n.b. no separate 2014 or 2015 thread)
The 2016 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2014 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2013 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
International Lounge Terminal 1 LHR - catering options from May 2013 - T1 international flights
BA LHR T5 Galleries First Lounge (Flounge) : food and drink options
Nov 29, 2025 | 4:36 am
#1576
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 20,662
Christmas Theatre - does this mean Pantomime or that there is a song-and-dance in the kitchen to put this dried out sad old stuff on display. It looks as fresh as a pair of stale socks
I wonder if BA management how "festive" this does not look. If you are going to serve this stuff - and I quite like it when freshly cooked - for heavens sake try and make it look a little less tired.Since when has it been widely know as "Mac-and-Cheese" as opposed to Macaroni Cheese? Yes, I roam happily in Jurassic Park but I do despair of having to call a dish first seen in a recipe book in the late eighteenth century by an American name. I'll bet the cheapest cheddar going.
I wonder if BA management how "festive" this does not look. If you are going to serve this stuff - and I quite like it when freshly cooked - for heavens sake try and make it look a little less tired.Since when has it been widely know as "Mac-and-Cheese" as opposed to Macaroni Cheese? Yes, I roam happily in Jurassic Park but I do despair of having to call a dish first seen in a recipe book in the late eighteenth century by an American name. I'll bet the cheapest cheddar going.
Nov 29, 2025 | 6:24 am
#1577
Join Date: Mar 2022
Programs: BAEC Gold
Posts: 1,198
Nov 30, 2025 | 8:03 am
#1578
Join Date: Dec 2009
Location: J15 M1
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 3,159
Passed through the GF lounge at Heathrow on Saturday and one of the coffee machines offers oat milk as a dairy alternative in the drinks. First time I’ve noticed that.
Dec 3, 2025 | 5:41 am
#1579
Join Date: Oct 2009
Location: Leeds
Programs: BA Gold, Hilton Diamond, BD Blue (RIP)
Posts: 3,032
We’re sorry you experienced problems when you travelled with us. I'm concerned to learn that the English sparkling wine was unavailable during your experience. This isn’t what you should expect, and we understand why you needed to complain.
We always welcome feedback, as it helps us understand what we need to focus on, so thank you for taking the time to let us know about this. I’ve shared your comments with my colleagues in the relevant team to help us improve our service. Once again, please accept our apologies for your experience on this trip. We hope to welcome you and your travel companion back on board soon.
We always welcome feedback, as it helps us understand what we need to focus on, so thank you for taking the time to let us know about this. I’ve shared your comments with my colleagues in the relevant team to help us improve our service. Once again, please accept our apologies for your experience on this trip. We hope to welcome you and your travel companion back on board soon.
Thanks for writing back to us.
For the specific concern you have raised, I'd like to inform you that the absence was due to a temporary availability issue.
We expect it to be offered again in the near future. I can assure you that your feedback is already making a difference.
I’ve shared your comments with my colleagues in the relevant team to help us improve our service in the future. Thanks again for getting in touch with us.
For the specific concern you have raised, I'd like to inform you that the absence was due to a temporary availability issue.
We expect it to be offered again in the near future. I can assure you that your feedback is already making a difference.
I’ve shared your comments with my colleagues in the relevant team to help us improve our service in the future. Thanks again for getting in touch with us.
Dec 10, 2025 | 6:27 am
#1582
Join Date: Mar 2022
Programs: BA Gold/Hilton Diamond
Posts: 323
The sausage roll thing was the nicest bit. Have that and avoid the turkey 🤣
Dec 10, 2025 | 6:34 am
#1583
Join Date: Aug 2010
Location: UK
Posts: 1,879
You didnt get the pigs in blankets- from there served counter along with Mac and cheese (not very cheesy) and Christmas tree biscuits (quite nice)
Last edited by golfmad; Dec 10, 2025 at 7:18 am Reason: Removed quoted photo from post immediately above
Dec 10, 2025 | 8:05 am
#1585
Join Date: Jul 2024
Programs: BAEC Gold, HHonors
Posts: 438
Coming from the same team that gave us the delights of a Pimm's Aperol Spritz this summer, I might skip the Christmas themed concoctions. And as for the food... the turkey dinners are giving off staff/school canteen vibes. Embarrassing really.
I hope that when the new lounge concept comes along we do see a significant improvement but I'm not holding my breath, other than a proper bar should mean more authentic cocktail choices and mixes. IMO the cocktail bar at the LGW Club Lounge provides a better choice of drinks than the current LHR F Lounge.
I hope that when the new lounge concept comes along we do see a significant improvement but I'm not holding my breath, other than a proper bar should mean more authentic cocktail choices and mixes. IMO the cocktail bar at the LGW Club Lounge provides a better choice of drinks than the current LHR F Lounge.
Dec 10, 2025 | 9:02 am
#1586
Join Date: Mar 2022
Programs: BAEC Gold
Posts: 1,198
Coming from the same team that gave us the delights of a Pimm's Aperol Spritz this summer, I might skip the Christmas themed concoctions. And as for the food... the turkey dinners are giving off staff/school canteen vibes. Embarrassing really.
I hope that when the new lounge concept comes along we do see a significant improvement but I'm not holding my breath, other than a proper bar should mean more authentic cocktail choices and mixes. IMO the cocktail bar at the LGW Club Lounge provides a better choice of drinks than the current LHR F Lounge.
I hope that when the new lounge concept comes along we do see a significant improvement but I'm not holding my breath, other than a proper bar should mean more authentic cocktail choices and mixes. IMO the cocktail bar at the LGW Club Lounge provides a better choice of drinks than the current LHR F Lounge.
LGW definitely more consistent; like they know they've got an actual bar product there and push it as a feature with the staff clued-up, rather than it just being a sideboard where you can get the same drinks as are on the app.
Dec 10, 2025 | 10:09 am
#1587
Join Date: Dec 2010
Location: London
Programs: A Mucci, BAEC Gold, IHG Spire Ambassador, Hilton Diamond, Starbucks Gold
Posts: 1,438
And the Pinot Noir has gone out of stock... again... They had no idea when it may be back but on Monday afternoon were down to just Two reds. Typically BA, I just thought that they could not be bothered to fetch new bottles for the counter so ordered on the app. Not only did it not turn up, neither did an apology or an offer of an alternative.
Dec 11, 2025 | 1:27 pm
#1590
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 20,662
I can report it was drier than it looks. Drier than the Sahara in summer. It was so dry it actually sucked the saliva out of my mouth and just stuck to every internal surface. Took several glasses of wine just to clean out my mouth.
And the Pinot Noir has gone out of stock... again... They had no idea when it may be back but on Monday afternoon were down to just Two reds. Typically BA, I just thought that they could not be bothered to fetch new bottles for the counter so ordered on the app. Not only did it not turn up, neither did an apology or an offer of an alternative.
And the Pinot Noir has gone out of stock... again... They had no idea when it may be back but on Monday afternoon were down to just Two reds. Typically BA, I just thought that they could not be bothered to fetch new bottles for the counter so ordered on the app. Not only did it not turn up, neither did an apology or an offer of an alternative.
As far as the reds go, probably no one had ordered it and as you remark; no one could care less. Vile.