Old Feb 7, 2018, 4:10 am
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Last edit by: jamesbrownontheroad
Overview

Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.

Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier theyre in.

Terminal 2

This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.

Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.

The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).

After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.

Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.

Terminal 3

T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.

Terminal 4

Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.

Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.

Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.

T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.

Airside bus transfers to T2 and T5 are available from gate C31.

Terminal 5

Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.

Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.

There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.

The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).

The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.

Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.

Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.

There are four lounges in T5:
  • The SAS Gold Lounge is for Star Alliance Gold cardholders.
  • The SAS Business Lounge is for Star Alliance Business Class and Plus Class passengers.
  • Pearl Lounge is operated by Menzies for TP, Priority Pass and airlines not within Star Alliance.
  • American Express Pop-Up lounge is for eligible card holders, located at the base of the F pier.

The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.

Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.

There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.

Landside transfer

To transfer between the terminals, the following options are available landside, outside the secure area.

Walking It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.

Train It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.

Bus There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.

Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.

If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.

Airside transfer from a non-Schengen country to a Schengen country

In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.

Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.

Airside transfer from a non-Schengen country to another non-Schengen country

Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.

Sky City

Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.

If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.

Hotels

The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.

The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.

If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.

Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the worlds only hotel in a retired Boeing 747 jet.

Other hotels such as the Quality Hotel Arlandastad XPO might have the word Arlanda in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.

Airport/city transfers

Taxis are available outside arrivals.

Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.

Local SL, UL and Mlartg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes

Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.

The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mrsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Mrsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Sdertlje and Nynshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.













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Connections in Stockholm (ARN)

Old Jan 11, 2015, 9:21 pm
  #61  
 
Join Date: May 2008
Location: ARN
Posts: 3,463
Originally Posted by GGLwannabe
1) Can I transfer entirely airside from Term 5 to Term 2? If so, how?
I was at ARN a few hours ago and checked up on this. It turns out that there's a bus gate called F1, which is located to the right of the passport control booths where QR passengers enter into Schengen. You can press the button there, and a bus will take you to gate 70 in T2, which is in the non-Schengen part of T2, and it's just a quick elevator ride to the BA gates.

But note:

1) You will need to wait at gate F1 for a bus and a security officer, because arriving from Qatar, you'll need to go through security before boarding the bus. I have no idea how long this will take you.

2) The business lounge in T2 is inside of Schengen, so you'll miss out on that lounge if you take the bus from F1.
RedChili is online now  
Old Jan 12, 2015, 5:31 am
  #62  
 
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Originally Posted by RedChili
I was at ARN a few hours ago and checked up on this. It turns out that there's a bus gate called F1, which is located to the right of the passport control booths where QR passengers enter into Schengen. You can press the button there, and a bus will take you to gate 70 in T2, which is in the non-Schengen part of T2, and it's just a quick elevator ride to the BA gates.

But note:

1) You will need to wait at gate F1 for a bus and a security officer, because arriving from Qatar, you'll need to go through security before boarding the bus. I have no idea how long this will take you.

2) The business lounge in T2 is inside of Schengen, so you'll miss out on that lounge if you take the bus from F1.
I see this thread has been merged now with some other thread(s), but the one discussing Schengen T5<>T2 transfer is not merged here. There was an earlier thread speaking about that bus transfer at T5 Schengen side under gate 10 to T2 which I too have taken several times, works like charm.

It would be good to have those discussions merged here as well, but nevertheless, it is great to hear the F-gate bus transfer is working despite some doubts in the other thread (I cannot find it anymore by searching)!
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Old Jan 12, 2015, 6:51 am
  #63  
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I'll be happy to merge if you let me know the thread...

Regards Oliver2002
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Old Jan 12, 2015, 7:59 am
  #64  
 
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Originally Posted by oliver2002
I'll be happy to merge if you let me know the thread...

Regards Oliver2002
Senior Mod
Now I found it: http://www.flyertalk.com/forum/sas-e...ers-t2-t5.html

I could not find it with FT search, but instead Google

EDIT ---- oops, I notice that thread was started by myself, did not remember that anyway, feel free to modify as fit
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Old Mar 8, 2015, 8:37 am
  #65  
 
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Thanks to all those who contributed to this thread. I am now at Departure Gate 86 at Arlanda waiting for my BA flight to Heathrow. Everything went very smoothly at Bangkok and there was no problem having my suitcase tagged through to Heathrow and I was also issued a boarding pass for Stockholm to London (belt and braces as I had already checked in on my phone and had a mobile boarding pass).

The flight from Bangkok was on time and after a four hour transit at Doha, my Qatar flight left more or less on schedule and touched down at Arlanda just five minutes behind schedule at 13:25. We were on Gate F36 Terminal 5 shortly after, and I was amongst the first off the flight at 13:37 and made good time along the walkway to the Immigration point where I had a choice of going through immigration (no queue at all) and briskly walking from terminal 5 to Terminal 2 or checking out the bus option. As the whole point of this thread is about getting to and fro terminals 5 and 2 airside, I decided on the latter option.

Gate F1 is the bus gate, and the signage clearly tells you to press the button and wait no more than 10 minutes for a bus to terminal 2. I pressed the button at 13:43 and a green light lit up around the button - reassuring! After three or four minutes a security officer emerged from a nearby room and requested me to put my carry on baggage through security and did a body search as there is no scanner here. Two minutes later the bus arrived - a massive bendy bus just for me, and I was on my way again by 13:50. I was dropped at Door 70 Terminal 2 and took the lift up to Gates 86 and 87. I was seated at departure gate 86 at 13:57.

The only downside, as has been pointed out earlier, is no access to lounge or restaurants, but that's a relatively small price to pay to save a 30 minutes fast walk. Today is Sunday, and no doubt it might have taken a while longer had I landed at a busy period, but unless one is very unlucky 1 hour 40 minutes is plenty of time to transit Arlanda from Terminal 5 to Terminal 2 (and I assume vice-versa)
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Old Mar 8, 2015, 10:27 am
  #66  
 
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I just wanted to share my recent experience of an overnight connection at ARN for any others who may think of doing this. I posted a question about this some time ago but I can't find it now.

I arrived at around 23:00 from LHR and was on an onward flight at 06:30 the next morning. Now I didn't fancy paying a lot of money for maybe 5hrs sleep in a hotel so I was hoping to stay airside, perhaps grab some sleep and then head directly to the SAS lounge as soon as it opened but it seems this isn't possible - not when arriving from outside Schengen at least.

Twice before I've connected at CPH in this way and simply stayed airside as the immigration point opens directly onto the gate area. At ARN, after passing through immigration, there is no way to get airside again it seems - not late at night anyway. Annoyingly there were signs for the gates, complete with a fully manned security checkpoint but the guys there looked at me as if I were a little crazy (maybe I am!) and told me it was "closed" and I couldn't go airside until 4am. Fair enough I suppose, but it does beg the question as to why the checkpoint was open and staffed if it couldn't be used.

Anyway I managed to get 5hrs sleep on some rather comfy seating in the landside shopping area. My second 'gripe' is that, at 4.45am, there was no Fast-Track security available and the queues were quite long (around 15 minutes). I can only imagine that with the first departures after 6am they assume that most premium pax. will arrive later - which isn't so great for maximising ones time in the lounge and getting a much needed coffee fix! The Fast Track was still closed when I left the area at 05:05. although I'd say there were at least 30 people already in the lounge who must also have had to queue.

Anyway, just passing on my experience for any others why may consider this. As I say, it works perfectly at CPH but not at ARN it seems.
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Old Mar 8, 2015, 11:48 am
  #67  
 
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I reckon it is just a very unlikely scenario for people to arrive from LHR at close to midnight to connect on a non-domestic flight the next morning at 06:30. Leaves me wondering why you didn't just fly to your destination from LHR?
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Old Mar 8, 2015, 12:41 pm
  #68  
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Originally Posted by FlyingMoose
I reckon it is just a very unlikely scenario for people to arrive from LHR at close to midnight to connect on a non-domestic flight the next morning at 06:30. Leaves me wondering why you didn't just fly to your destination from LHR?
Maybe a Star Alliance MR to get the *G status renewed with A3?

I think Gold at Aegean is either flying 2 legs or 3,000 miles every other year (something like that). YMMV.
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Old Mar 9, 2015, 3:00 am
  #69  
 
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Maybe a Star Alliance MR to get the *G status renewed with A3?

I think Gold at Aegean is either flying 2 legs or 3,000 miles every other year (something like that). YMMV.
Yeah. Sorta. I could either take the overnight Aegean from LHR and wait around for 12hrs in the rain in Athens for a ferry connection and get 1200 points or go via ARN, sleep somewhere warm, wait only 2hrs in Athens and get 4800 points (SASPlus).

Then again, it could be just because I LOVE SAS's high level of service compared to Aegean. Not. Hehe - the qualification on A3 isn't THAT easy! And at least I'm one of those who fly them regularly as opposed to living on the other side of the world and not even knowing where Greece is! For info Gold on A3 (from zero staus) now requires a "whopping" 36,000 miles and six actual A3 segments or 72,000 miles without any A3 flights. Still not bad I suppose.

Last edited by Knobbgb; Mar 9, 2015 at 3:05 am
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Old Mar 11, 2015, 10:56 am
  #70  
 
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If you arrive from LHR at CPH then there is no security before Schengen passport.

I wonder if you arrived "unclean" at CPH, e.g. from Turkey or Russia at 23:00, if they would have the transit security open (i.e. are there any possible connecting flights?) or force you to go through the upstairs immigration point and exit landside.


Originally Posted by Knobbgb
I just wanted to share my recent experience of an overnight connection at ARN for any others who may think of doing this. I posted a question about this some time ago but I can't find it now.

I arrived at around 23:00 from LHR and was on an onward flight at 06:30 the next morning. Now I didn't fancy paying a lot of money for maybe 5hrs sleep in a hotel so I was hoping to stay airside, perhaps grab some sleep and then head directly to the SAS lounge as soon as it opened but it seems this isn't possible - not when arriving from outside Schengen at least.

Twice before I've connected at CPH in this way and simply stayed airside as the immigration point opens directly onto the gate area. At ARN, after passing through immigration, there is no way to get airside again it seems - not late at night anyway. Annoyingly there were signs for the gates, complete with a fully manned security checkpoint but the guys there looked at me as if I were a little crazy (maybe I am!) and told me it was "closed" and I couldn't go airside until 4am. Fair enough I suppose, but it does beg the question as to why the checkpoint was open and staffed if it couldn't be used.

Anyway I managed to get 5hrs sleep on some rather comfy seating in the landside shopping area. My second 'gripe' is that, at 4.45am, there was no Fast-Track security available and the queues were quite long (around 15 minutes). I can only imagine that with the first departures after 6am they assume that most premium pax. will arrive later - which isn't so great for maximising ones time in the lounge and getting a much needed coffee fix! The Fast Track was still closed when I left the area at 05:05. although I'd say there were at least 30 people already in the lounge who must also have had to queue.

Anyway, just passing on my experience for any others why may consider this. As I say, it works perfectly at CPH but not at ARN it seems.
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Old Mar 11, 2015, 11:19 am
  #71  
 
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Here's a guide to an overnight at ARN: http://www.sleepinginairports.net/europe/stockholm.htm
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Old Mar 12, 2015, 3:28 pm
  #72  
 
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BTW I cannot find anymore the Bus intra-terminal trasnfer info on Swedavia pages. Hope it is not a sign of burying off the service.
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Old Mar 12, 2015, 6:09 pm
  #73  
 
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Could ARN easily allow segregated arrivals from the UK and US in the F pier so that these passengers don't have to go through security upon connecting like in CPH?

I guess the problem is that they currently only have one passport control area.
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Old Mar 13, 2015, 10:51 am
  #74  
 
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Originally Posted by gnaget
Could ARN easily allow segregated arrivals from the UK and US in the F pier so that these passengers don't have to go through security upon connecting like in CPH?
The simple answer to that question is no. It's built in such a way that there are two corridors -- one on each side of the F pier -- where all non-Schengen arrivals disembark. So, passengers from the USA, United Kingdom, Ireland, and Cyprus disembark into the same physical area as passengers from Thailand, Russia, UAE, Qatar, etc. They would need to do a major reconstruction to separate passengers from "safe" and "unsafe" countries.
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Old Mar 25, 2015, 6:27 am
  #75  
 
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Originally Posted by FFlash
BTW I cannot find anymore the Bus intra-terminal trasnfer info on Swedavia pages. Hope it is not a sign of burying off the service.
The airport has confirmed to me that it still runs - from gate 70 at T2 to gates 24 and F1 at T5 without the need to go through Swedish immigration
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