Old Feb 7, 2018, 4:10 am
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Last edit by: jamesbrownontheroad
Overview

Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.

Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier theyre in.

Terminal 2

This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.

Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.

The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).

After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.

Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.

Terminal 3

T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.

Terminal 4

Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.

Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.

Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.

T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.

Airside bus transfers to T2 and T5 are available from gate C31.

Terminal 5

Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.

Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.

There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.

The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).

The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.

Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.

Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.

There are four lounges in T5:
  • The SAS Gold Lounge is for Star Alliance Gold cardholders.
  • The SAS Business Lounge is for Star Alliance Business Class and Plus Class passengers.
  • Pearl Lounge is operated by Menzies for TP, Priority Pass and airlines not within Star Alliance.
  • American Express Pop-Up lounge is for eligible card holders, located at the base of the F pier.

The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.

Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.

There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.

Landside transfer

To transfer between the terminals, the following options are available landside, outside the secure area.

Walking It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.

Train It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.

Bus There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.

Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.

If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.

Airside transfer from a non-Schengen country to a Schengen country

In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.

Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.

Airside transfer from a non-Schengen country to another non-Schengen country

Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.

Sky City

Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.

If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.

Hotels

The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.

The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.

If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.

Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the worlds only hotel in a retired Boeing 747 jet.

Other hotels such as the Quality Hotel Arlandastad XPO might have the word Arlanda in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.

Airport/city transfers

Taxis are available outside arrivals.

Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.

Local SL, UL and Mlartg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes

Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.

The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mrsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Mrsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Sdertlje and Nynshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.













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Connections in Stockholm (ARN)

Old Apr 22, 2016, 9:48 am
  #151  
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40 min T5-T5 should be easy. Luggage should be OK too.


My worry about a T4-T5 connection is security check and the long walk: AFAIK there is no airside T4-T5 connection and the first security check point after the skycity as you come from T4 is the LCC/(anything not *A) pier of T5, security lines there might be long. So we have to run to the other side, use the fast track there (allowed as I am on LH as SEN), then run back after the zig zag thru the 'duty free' shopping paradise.
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Old Apr 22, 2016, 9:58 am
  #152  
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Originally Posted by oliver2002
40 min T5-T5 should be easy. Luggage should be OK too.


My worry about a T4-T5 connection is security check and the long walk: AFAIK there is no airside T4-T5 connection and the first security check point after the skycity as you come from T4 is the LCC/(anything not *A) pier of T5, security lines there might be long. So we have to run to the other side, use the fast track there (allowed as I am on LH as SEN), then run back after the zig zag thru the 'duty free' shopping paradise.
The security line at the T4 end of T5 is a bit hit and miss. But it can at times be less crowded than the SK lines.
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Old Apr 22, 2016, 10:21 am
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Thank you highupinthesky and oliver2002.
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Old Apr 23, 2016, 3:20 am
  #154  
 
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I have a flight OSL-ARN-LAX. It's the first time in more than 10 years that I connect at ARN to fly to US (then it was to EWR). I see that my connection time is 1:15. Will that be a problem? The last time I connected there I had to pick up my luggage and re-check it because I was going to US. Is that still the case?
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Old Apr 23, 2016, 8:42 am
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Originally Posted by runarbg
I have a flight OSL-ARN-LAX. It's the first time in more than 10 years that I connect at ARN to fly to US (then it was to EWR). I see that my connection time is 1:15. Will that be a problem? The last time I connected there I had to pick up my luggage and re-check it because I was going to US. Is that still the case?
If your flights are all SK, you can check your luggage to the final destination in OSL, and 1:15 will be plenty of transfer time at ARN.

I can't recall ever had to re-check luggage when going to US. If you change to US domestic in US, you always have to re-check your luggage when you land in US, but not outside US.
As US have had this practice for years, all airports are laid out so the re-check is a natural stop on the route from your international flight to your domestic flight.
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Old Apr 23, 2016, 11:24 am
  #156  
 
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It's SK all the way. And the times when I had to pick up my luggage at ARN and re-check was between 10 and 15 years ago. Hopefully they have changed the rules for that
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Old Apr 23, 2016, 3:09 pm
  #157  
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Originally Posted by runarbg
It's SK all the way. And the times when I had to pick up my luggage at ARN and re-check was between 10 and 15 years ago. Hopefully they have changed the rules for that
The rechecking at Arlanda was from international to domestic; even 15 years ago there was no rechecking require at Arlanda international to international. No need to worry about it now either....
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Old Apr 24, 2016, 6:52 am
  #158  
 
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Originally Posted by CPH-Flyer
The rechecking at Arlanda was from international to domestic; even 15 years ago there was no rechecking require at Arlanda international to international. No need to worry about it now either....
No, not what I'm referring to. I was flying OSL-ARN-EWR several times, and I had to pick up my luggage at ARN and re-check it every time. They said that it was a requirement from the US authorities.
But that's a long time ago. I'm glad it's not like that anymore
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Old May 30, 2016, 8:50 am
  #159  
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Originally Posted by oliver2002
So you managed to wait long enough to notice it was lost and then filed a incident report in T2, with enough time to get to T5 for the SK flight?

In other news I have booked a 40min T4(SK domestic)-T5 (LH) connection for May 29. Its outright stupid and we are probably doomed, but there is another LH flight that evening...
Happy to report that we made it. The domestic flight landed 10mins early and we docked 5 min early. 5min delay because the gate was not ready for us.

It took us exactly 15 min from deplaning to get to the T5 gate. No running, just brisk walking. No lines at the T5 security check for gates 12-24 were also a big boost. A french lady on our flight had a 45min connection to a SK flight to CDG. She ran flat out ahead of us.

Our luggage also made it ^
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Old Jun 26, 2016, 11:53 am
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My Son and a Friend are Flying VCE-ARN-LAX on Norwegian this Tuesday the 28th of June. They arrive at 12:50pm and depart at 2:00 pm. Seems like a tight connection to me. However their tickets show T-5 to T-5.. They are newbie International Travelers and curious to the transfer procedure. Does Norwegian have dedicated gates? Are there Norwegian personnel to assist. Is there a Passport Check? etc. Thanks in advance as I want to tip the boys off. Thanks and Safe Travels
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Old Jun 26, 2016, 11:59 am
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Not a tight connection at all if the VCE flight is on-time.

Norwegian long haul flights depart from Terminal 5 gates 21-24.
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Old Jun 26, 2016, 12:13 pm
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Originally Posted by FlyingMoose
Not a tight connection at all if the VCE flight is on-time.

Norwegian long haul flights depart from Terminal 5 gates 21-24.
Thanks do you know if the VCE flights come in close to those gates? Is there a Passport Control, I get confused with Schengen. Any detailed replies that I could email the boys would be great! I'm still somewhat confused as to the process.. Thanks and Safe Travels
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Old Jun 26, 2016, 6:01 pm
  #163  
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Originally Posted by Flying Machine
Thanks do you know if the VCE flights come in close to those gates? Is there a Passport Control, I get confused with Schengen. Any detailed replies that I could email the boys would be great! I'm still somewhat confused as to the process.. Thanks and Safe Travels
They will need to go through passport control, as they will be leaving the Schengen area in Sweden. Arlanda is pretty well sign posted, and T5 is not that big.
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Old Jun 26, 2016, 7:29 pm
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Originally Posted by CPH-Flyer
They will need to go through passport control, as they will be leaving the Schengen area in Sweden. Arlanda is pretty well sign posted, and T5 is not that big.
I guess I need a specific answer. Thanks for your help. Is it look for International Connecions, I don't want to boys going on the wrong line and leave the sterile area. Sorry to be redundant, but does any one have first hand knowledge that can give a step by step walk through.. I would appreciate the courtesy. Thanks and Safe Travels
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Old Jun 26, 2016, 7:59 pm
  #165  
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Originally Posted by Flying Machine
I guess I need a specific answer. Thanks for your help. Is it look for International Connecions, I don't want to boys going on the wrong line and leave the sterile area. Sorry to be redundant, but does any one have first hand knowledge that can give a step by step walk through.. I would appreciate the courtesy. Thanks and Safe Travels
A Schengen (when coming to ARN) arrival is like a domestic arrival in the US. They will exit the plane directly to the sterile departure area. They would need to find a departure screen to confirm their departing gate number, and follow the signs for that gate number. They would want to avoid the direction saying exit and baggage claim.
There are no lines to join until they come to passport control. There will as mentioned be an immigration counter between them and the new gate.
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