Feb 7, 2018, 3:10 am
Last edit by: jamesbrownontheroad
Overview
Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.
Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier they’re in.
Terminal 2
This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.
Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.
The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).
After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.
Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.
Terminal 3
T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.
Terminal 4
Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.
Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.
Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.
T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.
Airside bus transfers to T2 and T5 are available from gate C31.
Terminal 5
Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.
Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.
There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.
The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).
The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.
Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.
Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.
There are four lounges in T5:
The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.
Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.
There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.
Landside transfer
To transfer between the terminals, the following options are available landside, outside the secure area.
Walking – It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal – there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.
Train – It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.
Bus – There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.
Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.
If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.
Airside transfer from a non-Schengen country to a Schengen country
In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.
Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.
Airside transfer from a non-Schengen country to another non-Schengen country
Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.
Sky City
Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.
If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.
Hotels
The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.
The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.
If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.
Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the world’s only hotel in a retired Boeing 747 jet.
Other hotels such as the Quality Hotel Arlandastad XPO might have the word “Arlanda” in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.
Airport/city transfers
Taxis are available outside arrivals.
Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.
Local SL, UL and Mälartåg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes
Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.
The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mârsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Märsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Södertälje and Nynäshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.
Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.
Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier they’re in.
Terminal 2
This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.
Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.
The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).
After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.
Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.
Terminal 3
T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.
Terminal 4
Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.
Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.
Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.
T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.
Airside bus transfers to T2 and T5 are available from gate C31.
Terminal 5
Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.
Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.
There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.
The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).
The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.
Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.
Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.
There are four lounges in T5:
- The SAS Gold Lounge is for Star Alliance Gold cardholders.
- The SAS Business Lounge is for Star Alliance Business Class and Plus Class passengers.
- Pearl Lounge is operated by Menzies for TP, Priority Pass and airlines not within Star Alliance.
- American Express Pop-Up lounge is for eligible card holders, located at the base of the F pier.
The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.
Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.
There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.
Landside transfer
To transfer between the terminals, the following options are available landside, outside the secure area.
Walking – It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal – there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.
Train – It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.
Bus – There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.
Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.
If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.
Airside transfer from a non-Schengen country to a Schengen country
In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.
Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.
Airside transfer from a non-Schengen country to another non-Schengen country
Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.
Sky City
Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.
If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.
Hotels
The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.
The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.
If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.
Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the world’s only hotel in a retired Boeing 747 jet.
Other hotels such as the Quality Hotel Arlandastad XPO might have the word “Arlanda” in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.
Airport/city transfers
Taxis are available outside arrivals.
Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.
Local SL, UL and Mälartåg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes
Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.
The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mârsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Märsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Södertälje and Nynäshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.
Connections in Stockholm (ARN)
Jul 16, 2015, 12:34 am
#91
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You need to pass immigration and reclear security unfortunately. As you arrive from LHR you do not end up in the terminal but in the corridor before immigration.
I've never transferred non-schengen to non-schengen at ARN though I'm fairly sure there is no transfer option that avoids immigration and security.
I've never transferred non-schengen to non-schengen at ARN though I'm fairly sure there is no transfer option that avoids immigration and security.
Jul 16, 2015, 1:26 am
#92
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Sorry, that is BS. ARN arrivals (like HKG in the future or EWR/ORD today) in the F pier can connect to LHR (or other non-schengen) flights without any need to enter Sweden/Schengen. Some arrivals need to go thru security because the origin country doesn't comply with EU security standards.
Jul 16, 2015, 4:52 am
#93
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Sorry, that is BS. ARN arrivals (like HKG in the future or EWR/ORD today) in the F pier can connect to LHR (or other non-schengen) flights without any need to enter Sweden/Schengen. Some arrivals need to go thru security because the origin country doesn't comply with EU security standards.
Jul 16, 2015, 5:31 am
#94
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A call button for airside transfer by van/bus to get from non-F to F?
Jul 16, 2015, 7:04 am
#95
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The non-F to F bus doesn't put you behind "Schengen"/upstairs F-pier where you are boarding your HKG flight.
I'm sure Oliver2002 is right, I just don't know where you make the turn back to the F-pier? When you arrive from outside Schengen you are let out in the upstairs corridor which funnels you to the immigration booths. After immigration there is a security check-point to immediately enter F-pier again. I've just never noticed a different means to stay on the non-Schengen side (because I've never needed it).
And like CPH-Flyer states, not all non-Schengen arrivals use F-pier. I've had multiple flights from LHR and SPU put me on the other immigration check-point above the regular gates.
I'm sure Oliver2002 is right, I just don't know where you make the turn back to the F-pier? When you arrive from outside Schengen you are let out in the upstairs corridor which funnels you to the immigration booths. After immigration there is a security check-point to immediately enter F-pier again. I've just never noticed a different means to stay on the non-Schengen side (because I've never needed it).
And like CPH-Flyer states, not all non-Schengen arrivals use F-pier. I've had multiple flights from LHR and SPU put me on the other immigration check-point above the regular gates.
Jul 16, 2015, 7:27 am
#96
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The airside transfer is from T2 to T5. I am talking about arrivals at non F gates in T5. You exit the plane and are sent above the gates to an immigration check point. Unless they changed something, I don't think there is an alternative to immigration.
Jul 16, 2015, 7:43 am
#97
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There is. Theorectically you can connect from TG/ET/CA arrivals in T5B to T5F. It will take a while, because border police will need to fetch a transport option, but in the end it can be done.
Jul 16, 2015, 12:49 pm
#99
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Thanks for all replies so far.
I'm not worried about entering Schengen as I have an EU passport, although if I don't need to enter then I won't. But if I do enter then I'll need to exit again right away, which seems a bit odd
This is what I'm getting at. Are arrivals from LHR treated as secure? Basically this will impact what I carry in my hand luggage if I don't need to unpack it during transit. Also, I want to access the *G lounge which may change things
Are arrivals from EWR treated as secure? If LHR is, and EWR isn't, then it won't help with my question although it would clear up whether there is an obvious route to stay airside without passing through immigration
I'm not worried about entering Schengen as I have an EU passport, although if I don't need to enter then I won't. But if I do enter then I'll need to exit again right away, which seems a bit odd
Are arrivals from EWR treated as secure? If LHR is, and EWR isn't, then it won't help with my question although it would clear up whether there is an obvious route to stay airside without passing through immigration
Jul 16, 2015, 1:56 pm
#101
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They are so thinly staffed at some times of day during parts of the year that even with a call option I'm not so sure that they always have a free body to do the escort to always deliver on schedule for all such routing possibilities where the connection may meet the airport MCT. Perhaps they can, but I'm not sure that they always can.
Jul 16, 2015, 10:18 pm
#102
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If you want to access the lounge, the question of entering the Schengen area or not becomes moot. There is no lounge is in the non-Schengen area.
Jul 17, 2015, 12:13 am
#103
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Now back to my original question which I'm still not entirely clear about. My trip to ARN will be:
1. arrive from LHR
2. enter Schengen
3. go to *G lounge
4. exit Schengen
5. board flight to HKG.
Will I need to go though security at any of these points?
Jul 17, 2015, 1:03 am
#104
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Yes, right after #2. When you pass immigration there is a check-point to your right which lets you re-enter terminal 5.
There are clear signs indicating it.
There are clear signs indicating it.
Jul 20, 2015, 1:08 pm
#105
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ARN Connecting
Connecting ARN with 2 separate tickets on July 22:
BOS-FRA-ARN LH800 Arriving at 9:15am
ARN-OSL SK849 Departing at 11:00am
Is this enough? I have never visited Scandinavia......
BOS-FRA-ARN LH800 Arriving at 9:15am
ARN-OSL SK849 Departing at 11:00am
Is this enough? I have never visited Scandinavia......