Old Feb 7, 2018, 4:10 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: jamesbrownontheroad
Overview

Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.

Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier theyre in.

Terminal 2

This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.

Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.

The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).

After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.

Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.

Terminal 3

T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.

Terminal 4

Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.

Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.

Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.

T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.

Airside bus transfers to T2 and T5 are available from gate C31.

Terminal 5

Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.

Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.

There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.

The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).

The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.

Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.

Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.

There are four lounges in T5:
  • The SAS Gold Lounge is for Star Alliance Gold cardholders.
  • The SAS Business Lounge is for Star Alliance Business Class and Plus Class passengers.
  • Pearl Lounge is operated by Menzies for TP, Priority Pass and airlines not within Star Alliance.
  • American Express Pop-Up lounge is for eligible card holders, located at the base of the F pier.

The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.

Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.

There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.

Landside transfer

To transfer between the terminals, the following options are available landside, outside the secure area.

Walking It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.

Train It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.

Bus There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.

Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.

If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.

Airside transfer from a non-Schengen country to a Schengen country

In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.

Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.

Airside transfer from a non-Schengen country to another non-Schengen country

Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.

Sky City

Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.

If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.

Hotels

The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.

The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.

If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.

Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the worlds only hotel in a retired Boeing 747 jet.

Other hotels such as the Quality Hotel Arlandastad XPO might have the word Arlanda in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.

Airport/city transfers

Taxis are available outside arrivals.

Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.

Local SL, UL and Mlartg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes

Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.

The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mrsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Mrsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Sdertlje and Nynshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.













Print Wikipost

Connections in Stockholm (ARN)

Old Jun 24, 2015, 6:25 pm
  #76  
 
Join Date: May 2010
Location: Munich, Taipei
Programs: AB Gold, TK Elite
Posts: 179
Hello everyone,

I'm booking a flight from Hamburg, Germany to Riga, Latvia.
Time wise the best routing would be:

8/4
09:10 - 10:40 SK2646 Hamburg - Stockholm

11:15 - 13:35 SK1762 (JO) Stockholm - Riga

I have never flown to ARN before, so will the 35 min enough for transferring?
On Flightstats it seems like that the flight from HAM tends to to delay.
Since I'll have checked luggage, will they have enough time to get the luggage?

Any answers would be a huge help.

Thanks in advance
mcmichi is offline  
Old Jun 24, 2015, 11:20 pm
  #77  
Suspended
 
Join Date: Feb 2015
Location: The electrified part of North Carolina
Programs: UA GM, AA GM, DL GM
Posts: 4,157
I wouldn't take that risk. The bag would have very little chance of making it.
There's a later ARN-RIX that gives you more time to switch.

Why not take one if the nonstop AirBaltic or AirBerlin HAM-RIX flights?

Last edited by UA1K_no_more; Jun 24, 2015 at 11:28 pm
UA1K_no_more is offline  
Old Jun 25, 2015, 12:27 am
  #78  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 20,697
Originally Posted by mcmichi
Hello everyone,

I'm booking a flight from Hamburg, Germany to Riga, Latvia.
Time wise the best routing would be:

8/4
09:10 - 10:40 SK2646 Hamburg - Stockholm

11:15 - 13:35 SK1762 (JO) Stockholm - Riga

I have never flown to ARN before, so will the 35 min enough for transferring?
On Flightstats it seems like that the flight from HAM tends to to delay.
Since I'll have checked luggage, will they have enough time to get the luggage?

Any answers would be a huge help.

Thanks in advance
If it is one ticket, i.e. an allowed connection by the system I would not be worried about the connection. Arlanda is pretty efficient for connections.

I have had my troubles finding the official MCT on their homepage, but if SK allows you to book, you will be above MCT.
CPH-Flyer is online now  
Old Jun 25, 2015, 2:28 am
  #79  
 
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,777
ARN is very efficient and since there is a later flight I'd book the shortest connection. Best case you make it, worst case you end up on the flight you would have booked alternatively.

A 35 minute transfer without a terminal change is never a problem at ARN.
FlyingMoose is offline  
Old Jun 25, 2015, 3:20 am
  #80  
 
Join Date: May 2010
Location: Munich, Taipei
Programs: AB Gold, TK Elite
Posts: 179
Originally Posted by UA1K_no_more
I wouldn't take that risk. The bag would have very little chance of making it.
There's a later ARN-RIX that gives you more time to switch.

Why not take one if the nonstop AirBaltic or AirBerlin HAM-RIX flights?
I think there's only one flight per day from ARN-RIX.
I'm leaning towards a *A flight because of the extra luggage I get.
AB is operated by AirBaltic, so I think a OneWorld status won't help in this case either, right?
mcmichi is offline  
Old Jun 25, 2015, 3:21 am
  #81  
 
Join Date: May 2010
Location: Munich, Taipei
Programs: AB Gold, TK Elite
Posts: 179
Originally Posted by CPH-Flyer
If it is one ticket, i.e. an allowed connection by the system I would not be worried about the connection. Arlanda is pretty efficient for connections.

I have had my troubles finding the official MCT on their homepage, but if SK allows you to book, you will be above MCT.
The official MCT on the SAS website for ARN is 35 minutes. Just as my connection time.
mcmichi is offline  
Old Jun 25, 2015, 3:42 am
  #82  
 
Join Date: Sep 2012
Location: AGH
Posts: 5,934
As said in the other thread - Don't! (unless you can live with a complex rerouting or can live with arriving a day late)
fassy is offline  
Old Jun 25, 2015, 4:59 am
  #83  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 20,697
Originally Posted by mcmichi
I think there's only one flight per day from ARN-RIX.
I'm leaning towards a *A flight because of the extra luggage I get.
AB is operated by AirBaltic, so I think a OneWorld status won't help in this case either, right?
For Oneworld it is normally the marketing carrier that is the deciding factor, as opposed to *A's principle of the operating carrier. So if you are on an Air Berlin code share with Air Baltic, that will count as an Air Berlin flight in all FFPs. With luggage there are some exceptions though, but that should be written on the homepage of Air Berlin.
CPH-Flyer is online now  
Old Jul 13, 2015, 11:34 am
  #84  
 
Join Date: Aug 2010
Location: BKK
Programs: QR-G, TK-E , WY-G
Posts: 142
arriving from HEL(AY) at 2:10 pm,T2 - departing to DOH(QR) at 4:10 pm,T5 - 2 PNRs, I should have OLCI on my passbook.

I have just a carry on, getting the intra-terminal bus at T2-gate 70 is my best bet?Any advice?

Thanks in advance
shimura is offline  
Old Jul 13, 2015, 12:50 pm
  #85  
 
Join Date: Sep 2012
Location: AGH
Posts: 5,934
For a two hour connection you can easily walk over to T5. Takes about 15 minutes if you are not running.
fassy is offline  
Old Jul 13, 2015, 1:47 pm
  #86  
 
Join Date: Aug 2010
Location: BKK
Programs: QR-G, TK-E , WY-G
Posts: 142
Originally Posted by fassy
For a two hour connection you can easily walk over to T5. Takes about 15 minutes if you are not running.
Thanks for the advice, I'll go for a walk.
shimura is offline  
Old Jul 13, 2015, 1:58 pm
  #87  
FlyerTalk Evangelist
 
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 10,893
I saw on Sk's page saying that domestic connections only requires 20 minutes at ARN, is that realistic?

Thanks in advance!
nacho is offline  
Old Jul 13, 2015, 2:20 pm
  #88  
 
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,777
Domestic to domestic yes. I would not transfer between international and domestic with only 20 minutes to spare.
FlyingMoose is offline  
Old Jul 13, 2015, 6:26 pm
  #89  
 
Join Date: Jan 2014
Programs: EBD, BAEC GGL/CCR, Alitalia AlataPlus, Club Carlson Gold, SPG Plat100, HHD
Posts: 654
Originally Posted by shimura
Thanks for the advice, I'll go for a walk.
You will have plenty of time to walk, but I might go for the airside transfer bus if you want to avoid extra security screening if you have the boarding pass and no luggage to check in.

Either case, anything above an hour is definitely sufficient to make this connection assuming things are in time.
skba1 is offline  
Old Jul 15, 2015, 5:25 pm
  #90  
:D!
Hilton Contributor BadgeIHG Contributor Badge
 
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,286
I'm going to try SK's new service to HKG.

When connecting from LHR-ARN-HKG, there's no need to enter Schengen. Some airports like ZRH also don't require transfer pax to go through security again when arriving from LHR. Obviously security is required in the opposite direction. What's the situation at ARN?
:D! is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.