Old Feb 7, 2018, 4:10 am
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Last edit by: jamesbrownontheroad
Overview

Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.

Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier theyre in.

Terminal 2

This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.

Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.

The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).

After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.

Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.

Terminal 3

T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.

Terminal 4

Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.

Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.

Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.

T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.

Airside bus transfers to T2 and T5 are available from gate C31.

Terminal 5

Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.

Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.

There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.

The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).

The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.

Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.

Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.

There are four lounges in T5:
  • The SAS Gold Lounge is for Star Alliance Gold cardholders.
  • The SAS Business Lounge is for Star Alliance Business Class and Plus Class passengers.
  • Pearl Lounge is operated by Menzies for TP, Priority Pass and airlines not within Star Alliance.
  • American Express Pop-Up lounge is for eligible card holders, located at the base of the F pier.

The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.

Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.

There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.

Landside transfer

To transfer between the terminals, the following options are available landside, outside the secure area.

Walking It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.

Train It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.

Bus There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.

Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.

If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.

Airside transfer from a non-Schengen country to a Schengen country

In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.

Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.

Airside transfer from a non-Schengen country to another non-Schengen country

Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.

Sky City

Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.

If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.

Hotels

The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.

The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.

If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.

Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the worlds only hotel in a retired Boeing 747 jet.

Other hotels such as the Quality Hotel Arlandastad XPO might have the word Arlanda in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.

Airport/city transfers

Taxis are available outside arrivals.

Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.

Local SL, UL and Mlartg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes

Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.

The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mrsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Mrsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Sdertlje and Nynshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.













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Connections in Stockholm (ARN)

Old Apr 15, 2014, 4:19 am
  #31  
 
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Originally Posted by CCayley
Sorry to bump this thread, but I wondered if the Stockholm experts here could help. I have to connect at ARN from Terminal 2 (BA flight from LHR) to the Qatar Airways flight to Doha from Terminal 5. The airport website does not seem to have any information about airside transfers, so I was wondering if there is a straightforward way to do this connection, preferably airside, and how long it would be likely to take?

Thanks in advance for any advice.
No airside connection. You need to go through security again. ARN is nice airport as long as you keep in&out of terminal 5. Things get nasty if you need to change terminals. It helps to have a fast-track perk and not have a checked bag, which I have done in 35mins by running the long way from terminal 5 to 2 or vice versa. Otherwise you need plan for min 1hour to be safe, even more during rush hours.
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Old Apr 15, 2014, 5:27 am
  #32  
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Originally Posted by CCayley
Sorry to bump this thread, but I wondered if the Stockholm experts here could help. I have to connect at ARN from Terminal 2 (BA flight from LHR) to the Qatar Airways flight to Doha from Terminal 5. The airport website does not seem to have any information about airside transfers, so I was wondering if there is a straightforward way to do this connection, preferably airside, and how long it would be likely to take?

Thanks in advance for any advice.
Landside connection indeed and you will have to clear passport control twice at ARN and security once at ARN. On one ticket, I'd say it would take me as little as 20 minutes (if really hustling like crazy and getting very lucky) or it would take me as long as around 60 minutes -- that is from BA opening the plane doors at ARN. If you are at the back of the BA flying bus and use a non-EU/EEA passport and get stuck behind some other non-Europeans in the passport control line to get into Sweden, things may be on the longer side.
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Old Apr 15, 2014, 3:47 pm
  #33  
 
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Originally Posted by GUWonder
Landside connection indeed and you will have to clear passport control twice at ARN and security once at ARN. On one ticket, I'd say it would take me as little as 20 minutes (if really hustling like crazy and getting very lucky) or it would take me as long as around 60 minutes -- that is from BA opening the plane doors at ARN. If you are at the back of the BA flying bus and use a non-EU/EEA passport and get stuck behind some other non-Europeans in the passport control line to get into Sweden, things may be on the longer side.
I could easily be wrong, but I seem to remember having seen a "gate" (F-pier?) listed for airside transfers? I've definitely not used it myself.

I think this has to be possible -- otherwise transfers non-Schengen to non-Schengen via ARN would require a Schengen visa and travel agents/checkin agents would have to check that you have (or don't need) one. Even if flights were scheduled to leave from the same terminal, I don't see any airline taking the risk of letting a passenger board without knowing that the transfer is "safe", because they take the cost if there are problems (i.e. if you are refused entry and they didn't check).

It might be worth checking with ARN. It isn't a major transfer hub, so it's probably not the common case.

If not, I'd want at least an hour (more with a non-EU passport). (The arlanda express goes between the two terminals, I'd look at the 'time to departure' board and see it if gives you a win - it's free interterminal.)
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Old Apr 16, 2014, 1:35 am
  #34  
 
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A friend of mine did an airside transfer at ARN (BA->TK). You have to press a button somewhere to request an airside transfer bus which will then take you to other terminals. As this is not common at ARN, it might take longer than landside transfer. That's almost two years ago, I'm not sure how it is handled now.
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Old Apr 16, 2014, 4:48 am
  #35  
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Originally Posted by teekkari
A friend of mine did an airside transfer at ARN (BA->TK). You have to press a button somewhere to request an airside transfer bus which will then take you to other terminals. As this is not common at ARN, it might take longer than landside transfer. That's almost two years ago, I'm not sure how it is handled now.
Thanks for the corrections above.

That may explain what I saw about passengers getting to the BA departure gate at ARN but not having seen them at the passport control checkpoint. That would mean some such kind of facility was still around last year and I doubt it would have been discontinued since then .... but I could be wrong on that too.
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Old Apr 19, 2014, 6:19 pm
  #36  
 
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Originally Posted by CCayley
Sorry to bump this thread, but I wondered if the Stockholm experts here could help. I have to connect at ARN from Terminal 2 (BA flight from LHR) to the Qatar Airways flight to Doha from Terminal 5. The airport website does not seem to have any information about airside transfers, so I was wondering if there is a straightforward way to do this connection, preferably airside, and how long it would be likely to take?

Thanks in advance for any advice.
Landside transfer bus is still available. It leaves from gate 10 in T5 to T2 and you push a button.I believe there is also a stop at F5 in T5. I have never used it in the other direction, but it definitely runs!
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Old Apr 21, 2014, 3:25 pm
  #37  
 
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I have done 30 min connections at CPH before, but I have a 45 min connection arriving from an IC flight next monday...

17:15 - 07:15 SK926 IAD - CPH
08:00 - 09:25 SK2862 CPH - BGO

Anyone here who knows anything about the history of the Washington -> Copenhagen flight enough to estimate the % chance of a delay making me miss the connection to Bergen? Already booked, but I kinda need to go to work at 12 that monday if I don't take a day off.
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Old Apr 23, 2014, 5:06 am
  #38  
 
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Originally Posted by FlightCancelled
I have done 30 min connections at CPH before, but I have a 45 min connection arriving from an IC flight next monday...

17:15 - 07:15 SK926 IAD - CPH
08:00 - 09:25 SK2862 CPH - BGO

Anyone here who knows anything about the history of the Washington -> Copenhagen flight enough to estimate the % chance of a delay making me miss the connection to Bergen? Already booked, but I kinda need to go to work at 12 that monday if I don't take a day off.
I would not worry - provided your bags are checked all the way through, which they should be since it is all SK.

More often than not the eastbound TATL flights arrive a tad early. And even with a 20min delay you should be able to make it. Connections at CPH are normally very easy indeed. Worst case you get a A2x for your BGO flight which put you in for a hike, but should still be OK.
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Old Apr 23, 2014, 9:27 am
  #39  
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Originally Posted by FlightCancelled
I have done 30 min connections at CPH before, but I have a 45 min connection arriving from an IC flight next monday...

17:15 - 07:15 SK926 IAD - CPH
08:00 - 09:25 SK2862 CPH - BGO

Anyone here who knows anything about the history of the Washington -> Copenhagen flight enough to estimate the % chance of a delay making me miss the connection to Bergen? Already booked, but I kinda need to go to work at 12 that monday if I don't take a day off.
It's doable assuming the DC flight doesn't depart too late. Anything later than 30-40 minute delay out of IAD and I'd start to expect to be rerouted from CPH onto another flight directly or via another airport (preferably not via another Norwegian airport).
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Old Apr 24, 2014, 2:56 am
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Should be fine. I was on a 20 min delayed departure (with 50 min connection) yesterday from Beijing, with very strong headwinds which lead us to an unusual route above the Urals and Murmansk and we still made it on time. Going eastbound it is a lot more common to gain time because of the winds. If you are more than an hour delayed at departure it will misconnect, and less than 30 mins will definitely be fine.
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Old May 17, 2014, 2:25 pm
  #41  
 
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ARN airside transfers T2<>T5

There has been a couple of threads where this topics has been discussed, but they are not easy to find so I decided to start new thred with title

Some people needing Oneworld (terminal 2) transfer to Star gates (SK or other) at terminal 5, or vice versa, have earlier asked about if there is an airside connection. Many people (including me) have earlier commented NO.

But there is a connection. It is not well communicated by ARN.

At terminal 2, gate 61C and likewise at terminal 5, gate 10C downstairs, there is a sign "press the button and a bus will arrive in 10 minutes".

I saw this at gate 10C yesterday, but did not test it yet. I have an upcoming flight later and I will have possibility to test it. I will report here later.
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Old May 17, 2014, 8:33 pm
  #42  
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I seem to remember that there also was a call button when you walked down towards the luggage reclaim from the F gates (Schengen arrival). But it has been a long time since I came that way.
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Old May 18, 2014, 2:35 pm
  #43  
 
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If you have fasttrack access in T5 (or T2 for that matter) it's almost not worth waiting 10 minutes for a bus, you can walk T2-T5 or take the Arlanda Express and probably get across faster. Arriving at gate 10C isn't that convenient either unless you depart from gates 1-10, which wouldn't be all that logical if you come from a OW connection.
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Old May 19, 2014, 12:47 am
  #44  
 
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It took about 3 min for the bus to come. It was a very fast and easy transfer once I found the spot!

First time I walk around land side as I didnt realize about the bus, the bus is more convinient!
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Old May 19, 2014, 7:57 am
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Do they check if you have a valid onward ticket when taking the bus?
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