Old Feb 7, 2018, 4:10 am
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Last edit by: jamesbrownontheroad
Overview

Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.

Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier theyre in.

Terminal 2

This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.

Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.

The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).

After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.

Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.

Terminal 3

T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.

Terminal 4

Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.

Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.

Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.

T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.

Airside bus transfers to T2 and T5 are available from gate C31.

Terminal 5

Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.

Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.

There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.

The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).

The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.

Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.

Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.

There are four lounges in T5:
  • The SAS Gold Lounge is for Star Alliance Gold cardholders.
  • The SAS Business Lounge is for Star Alliance Business Class and Plus Class passengers.
  • Pearl Lounge is operated by Menzies for TP, Priority Pass and airlines not within Star Alliance.
  • American Express Pop-Up lounge is for eligible card holders, located at the base of the F pier.

The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.

Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.

There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.

Landside transfer

To transfer between the terminals, the following options are available landside, outside the secure area.

Walking It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.

Train It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.

Bus There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.

Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.

If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.

Airside transfer from a non-Schengen country to a Schengen country

In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.

Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.

Airside transfer from a non-Schengen country to another non-Schengen country

Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.

Sky City

Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.

If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.

Hotels

The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.

The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.

If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.

Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the worlds only hotel in a retired Boeing 747 jet.

Other hotels such as the Quality Hotel Arlandastad XPO might have the word Arlanda in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.

Airport/city transfers

Taxis are available outside arrivals.

Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.

Local SL, UL and Mlartg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes

Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.

The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mrsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Mrsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Sdertlje and Nynshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.













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Connections in Stockholm (ARN)

Old Feb 15, 2006, 12:13 pm
  #16  
 
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Sounds feasible to me.

It's a non-Schengen --> non-Schengen connection.
The LHR flights usually arrive at the F-pier, not sure where the LED flight leaves from but the probability is quite high it will be from the F-pier as well (I think I can recall having seen an F-gate for the LED flight before), then it's a piece of cake...

International MCT at ARN is 30 mins and it's usually fine
I would be more concerned about traffic delays at Heathrow than the actual transfer at ARN.

There is only one daily departure on SAS to LED, so if you miss that one you have to check alternative routings.
From ARN I think Pulkovo also flies to LED, but I don't know about the timetable.
SAS flies CPH-LED, otherwise it might be possible to find a connection via HEL, TLL or RIX.
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Old Feb 16, 2006, 1:47 am
  #17  
 
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Originally Posted by jacob_m
Sounds feasible to me.
But I would not like to risk it! Especially with the way it takes ages to get off the ground at LHR.

Originally Posted by jacob_m
SAS flies CPH-LED, otherwise it might be possible to find a connection via HEL, TLL or RIX.
I'd be looking at other connections to make the trip less stressful. Try LOT via WAW if you're trying to stay *A! A friend of mine went DUB-WAW-LED just after Christmas, and it was good. Also LH via FRA.

... time passes while I try and back up some comments ...

A quick round on expertflyter tells a different story...
The CPH and ARN connections short (ARN-35 mins) or impossible (CPH-5 mins). LOT does not seem to be able to connect at all...

Taking the direct BA flight will have the least amount of stress (and *A points!), and it has wide open availability on 10th March. LH as a backup.

YMMV...

Aidan
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Old Feb 12, 2011, 4:01 pm
  #18  
 
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Connection time needed at Stockholm's ARN for an ORD-ARN-CPH itinerary.

Traveling from ORD-ARN-CPH, how much time is needed, or should I allow to make connections at ARN? Do I need to go through Immigration and Customs, or is that done at CPH?

To add, there's a flight to CPH via ARN that I am considering, but the connection time is only 1 hour 26 min. Is that enough? Granted, there is another flight to CPH that I could take departing just a little later, even so, I'd rather get to CPH earlier than later. Thanks!

Last edited by swdke; Feb 12, 2011 at 4:07 pm
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Old Feb 12, 2011, 4:47 pm
  #19  
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What class are you flying in?
What time of year? (affects the load rate and hence the wait time if you're flying in the back, as well as the potential weather impact)

SAS lists EWR-ARN-CPH with a 40 minute connection at ARN as a valid connection, so 1:25 shouldn't be a problem.
Last time I transferred through ARN, it took me about 10 minutes from getting off the ORD flight until I was at the CPH gate (albeit I was in Business. It would've been slower if I had been in the back).

Immigration is done at ARN, customs at CPH. You won't see your bags until CPH.
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Old Feb 12, 2011, 4:55 pm
  #20  
 
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I did EWR-ARN-TLL on CO and OV about 2 weeks ago. My connection time was an hour, which would normally be OK but it turns out CO and OV don't have an interlining agreement (the OV flight was sold as SK, and all on one itinerary), so I had to clear immigration at ARN, then go to baggage claim to retrieve my bag, then upstairs to check it in and through security again. I managed to do it all in an hour and catch my flight with time to spare. I was pleasantly surprised at how quickly I was able to make it through ARN. I'd say you should be fine assuming everything runs on schedule.
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Old Feb 12, 2011, 4:56 pm
  #21  
 
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Originally Posted by Vunder31
What class are you flying in?
What time of year? (affects the load rate and hence the wait time if you're flying in the back, as well as the potential weather impact)

SAS lists EWR-ARN-CPH with a 40 minute connection at ARN as a valid connection, so 1:25 shouldn't be a problem.
Last time I transferred through ARN, it took me about 10 minutes from getting off the ORD flight until I was at the CPH gate (albeit I was in Business. It would've been slower if I had been in the back).

Immigration is done at ARN, customs at CPH. You won't see your bags until CPH.
Hi thanks for your information. I will be traveling in coach on SK, and on a Wednesday, mid-March. Flight arries ARN from ORD at 7:50 AM, and departing to CPH at 9:15 AM, hence the 1 hr. 26 min. layover at ARN. With me not being familiar with ARN, I didn't know if the connection time was too short, or okay. Thanks for your info.
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Old Feb 13, 2011, 11:54 am
  #22  
 
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The only "bottleneck" (is that a valid English word?) would be the passport control. I would guess that you will have like 30 minutes of shopping or lounging if you can pass the passport control timely. Anyway, since both flights are on SK metal, they will take good care of you if you miss the Copenhagen flight (and it goes like one flight ARN-CPH every hour or so).
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Old Feb 13, 2011, 1:58 pm
  #23  
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Originally Posted by swdke
Hi thanks for your information. I will be traveling in coach on SK, and on a Wednesday, mid-March. Flight arries ARN from ORD at 7:50 AM, and departing to CPH at 9:15 AM, hence the 1 hr. 26 min. layover at ARN. With me not being familiar with ARN, I didn't know if the connection time was too short, or okay. Thanks for your info.
As long as you are on a single itinerary, 86 minutes is more than sufficient. Should your incoming flight be late, SAS will put you on their next flight to CPH, an hour or so later.
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Old Sep 16, 2011, 3:24 pm
  #24  
 
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ARN Connection

Arriving in arn frm ewr on co. Switching to sas to hel. What are the odds my bag makes it during the hour cx time? I will have star priority tags on my bag. What are the odds I make the connection? How bad is immigration?
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Old Sep 16, 2011, 4:59 pm
  #25  
 
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Originally Posted by dparkinson
Arriving in arn frm ewr on co. Switching to sas to hel. What are the odds my bag makes it during the hour cx time? I will have star priority tags on my bag. What are the odds I make the connection? How bad is immigration?
You should be fine with both bags, immigration and security - just follow transfer/connections. Last time i trasferred at ARN from the US there was no lines to talk about.
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Old Jul 3, 2013, 3:36 am
  #26  
 
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Hi there,

I'm thinking of following transfer:

SK1424 CPH-ARN 16:15-17:25
LH2419 ARN-MUC 18:15-20:30

This on a Sunday in July - doable? Sweaty? Summer vacation traffic?

How bad are the security lines coming from landside in CPH and ARN in July/August?

Thanks a lot for your advices ^
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Old Jul 3, 2013, 8:43 am
  #27  
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Easy peasy. You will arrive in T5 in the old pier and just walk 50-200m to get to the LH gate to MUC. No security check in ARN for pax arriving from CPH, no worries at all.
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Old Jul 4, 2013, 2:21 am
  #28  
 
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Originally Posted by oliver2002
Easy peasy. You will arrive in T5 in the old pier and just walk 50-200m to get to the LH gate to MUC. No security check in ARN for pax arriving from CPH, no worries at all.

Great news! Thanks, oliver ^
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Old Jul 7, 2013, 9:27 am
  #29  
 
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Originally Posted by fkaway
How bad are the security lines coming from landside in CPH and ARN in July/August?
^
Olivier responded about ARN. As for landside CPH security you can use fast track if you are in business/plus (or are EBG). Otherwise you need to go with everybody. But even there I have never seen this being over 20 minutes.

In my experience the bottle neck in CPH is rather the checkin, especially if it happens that several cruise ships terminate on that day in the town. It is a bit unpredictable. Summer Sunday can be busy, but I think the biggest traffic is earlier in the month. Also around 3pm when you will be arrivign at the airport, the wave of long hauls is already processed. In any case be prepared to use business check in if you have bags, or better travel without hold luggage if you want to save time or maximize your luck.
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Old Apr 15, 2014, 3:41 am
  #30  
 
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Sorry to bump this thread, but I wondered if the Stockholm experts here could help. I have to connect at ARN from Terminal 2 (BA flight from LHR) to the Qatar Airways flight to Doha from Terminal 5. The airport website does not seem to have any information about airside transfers, so I was wondering if there is a straightforward way to do this connection, preferably airside, and how long it would be likely to take?

Thanks in advance for any advice.
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