Old Feb 7, 2018, 3:10 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: jamesbrownontheroad
Overview

Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.

Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier they’re in.

Terminal 2

This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.

Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.

The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).

After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.

Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.

Terminal 3

T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.

Terminal 4

Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.

Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.

Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.

T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.

Airside bus transfers to T2 and T5 are available from gate C31.

Terminal 5

Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.

Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.

There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.

The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).

The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.

Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.

Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.

There are four lounges in T5:
  • The SAS Gold Lounge is for Star Alliance Gold cardholders.
  • The SAS Business Lounge is for Star Alliance Business Class and Plus Class passengers.
  • Pearl Lounge is operated by Menzies for TP, Priority Pass and airlines not within Star Alliance.
  • American Express Pop-Up lounge is for eligible card holders, located at the base of the F pier.

The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.

Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.

There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.

Landside transfer

To transfer between the terminals, the following options are available landside, outside the secure area.

Walking – It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal – there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.

Train – It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.

Bus – There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.

Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.

If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.

Airside transfer from a non-Schengen country to a Schengen country

In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.

Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.

Airside transfer from a non-Schengen country to another non-Schengen country

Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.

Sky City

Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.

If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.

Hotels

The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.

The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.

If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.

Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the world’s only hotel in a retired Boeing 747 jet.

Other hotels such as the Quality Hotel Arlandastad XPO might have the word “Arlanda” in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.

Airport/city transfers

Taxis are available outside arrivals.

Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.

Local SL, UL and Mälartåg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes

Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.

The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mârsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Märsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Södertälje and Nynäshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.













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Connections in Stockholm (ARN)

Old Jul 2, 2005, 9:35 am
  #1  
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Connections in Stockholm (ARN)

I am booked on SK 3670 FRA-ARN and SK 945 ARN-ORD.
Arrival time in ARN is 0930 / departure time is 1015...

Will I get my connecting flight in just 45 minutes!??

Thanks in advance.
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Old Jul 2, 2005, 9:47 am
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I have done HEL-ARN-ORD a few times with a 45 minute connection in ARN. I have never had any problem making the connection. You should be ok, unless the FRA-ARN plane is delayed a lot - and in that case SAS will be responsible for the missed connection. There is quite a bit of walking to the new F gates however, so don't plan on visiting a lounge.

Last time my flight from HEL was 15 minutes early and the ARN-ORD was 20 minutes late, so instead of a 45 minute connection, I actually had a 80 minute connection.
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Old Jul 2, 2005, 10:03 am
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Thanks for this quick reply... ^
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Old Jul 6, 2005, 1:27 am
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45mins is fine in ARN as long as you don't have to change terminals. Last week we were 1 hour late MUC-ARN and the LH crew kept telling pax to swedish domestic destination that they should be fine in reaching their gates with only a 30 minute gap. It seems they never waited for their luggage and made the the treck to T4.
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Old Dec 2, 2005, 5:30 am
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30 min connection time

Originally Posted by oliver2002
45mins is fine in ARN as long as you don't have to change terminals. Last week we were 1 hour late MUC-ARN and the LH crew kept telling pax to swedish domestic destination that they should be fine in reaching their gates with only a 30 minute gap. It seems they never waited for their luggage and made the the treck to T4.
Advise needed, My huge company's very efficient travel agency booked me with a 30 min sonnection time at ARN, Arriving with SK13 from LLA 17:25 and departing with SK579 to CDG 17:55.
With nothing more then some hand luggage, do you think it is possible to make the sprint from T4 to T5?

methink someone will be wery varm after the short Arlanda jogging tour...

Anyone know what the minimum allowed connection time dom. - intl. at ARN is?

/magnus
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Old Dec 2, 2005, 6:02 am
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45 minutes is no sweat at ARN.

Have done 45 mins connections to SK 945 ARN-ORD arriving late from OSL many, many times... Since the poster is arriving from FRA, the hike takes 5-10 minutes, never lines at passport control like it is at CPH.

You will be fine, even if you get in 20 minutes late!
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Old Dec 2, 2005, 6:46 am
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If there's no delay or one not more than 15 to 25 minutes, I've made such connections at ARN -- generally without breaking a sweat or even sprinting.
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Old Dec 2, 2005, 7:53 am
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Originally Posted by tommy777
45 minutes is no sweat at ARN.

Have done 45 mins connections to SK 945 ARN-ORD arriving late from OSL many, many times... Since the poster is arriving from FRA, the hike takes 5-10 minutes, never lines at passport control like it is at CPH.

You will be fine, even if you get in 20 minutes late!
I acctually just hijacked an old tread... ...in order to reduce the number of keystrokes needed... Sorry for any confusion caused.
My connection time is 30 min, not 45, so if I am a little bit late I might have problems...
Or do you still agree on that a possible connection time is 30 min is possible?
/magnus
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Old Dec 2, 2005, 8:13 am
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Originally Posted by magnusm
I acctually just hijacked an old tread... ...in order to reduce the number of keystrokes needed... Sorry for any confusion caused.
My connection time is 30 min, not 45, so if I am a little bit late I might have problems...
Or do you still agree on that a possible connection time is 30 min is possible?
/magnus
If the flight is not delayed and you are seated close to the front of the plane, it's do-able.

Is there a flight that goes to CDG any later just in case you misconnect? ARN is not a bad place to be for a day.
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Old Dec 2, 2005, 8:17 am
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30 mins would be fine for an international transfer in T5 (like tommy777 said OSL-ARN-ORD).
But transfering from T4 to T5 with only 30 mins sounds very short IMO.
The CDG flights usually leave from the A-pier which means you need to go from T4 through SkyCity and pretty much the entire T5 to reach the gate, and then add security to that.

If you know where to go and are prepared for a bit of running you should make it, just.
But there is no marginal for any delays whatsoever.
And do try to get a seat as far forward as possible from LLA so you're quickly off the plane.
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Old Dec 2, 2005, 9:30 am
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Originally Posted by GUWonder
Is there a flight that goes to CDG any later just in case you misconnect? ARN is not a bad place to be for a day.
According to the timetable, the 17:55 flight is the last SK non-stop to CDG. He can connect via CPH, but that flight leaves only 15 minutes later, and gets into CDG 90 minutes later. There is also an AF flight leaving about an hour later.

I agree with jacob_m, it'll be a very tight connection if he has to go all the way to the new F-gates in T5 (about a 10-minute walk + security). But I thought SK still operated flights from the old T5 gates? That would save a few precious minutes.
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Old Dec 2, 2005, 9:40 am
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Well the CDG flights usually leave from the A-pier, not from the F-pier which is mostly used for non-Schengen flights.
If the flight had left from the F-pier (like a US or UK-bound flight) I doubt it would have been doable.
But in this case the OP will still need to go all the way to the SAS check-in area at the very end of the T5 departure hall for the security check.
So it's still quite a hike...
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Old Dec 2, 2005, 11:03 am
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Won't SK put him up on the AF flight or otherwise reroute in a case of incoming delay? Without luggage, there may be some hope.
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Old Dec 6, 2005, 12:59 am
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Thumbs up

Thanks for all replies, I will put my trainers on during the approach to ARN.
And if that plan fails, I will turn on the puppy eyes and beg for the AF flight.

/magnus
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Old Feb 15, 2006, 10:59 am
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Advice on tight connection: 35min at ARN...

I'm looking at the following:

07:00 LHR - 10:30 ARN SK1530
11:05 ARN - 14:50 LED SK732

This would be a Friday in March.

It looks very tight to me. What do you think? How reliable is 1530 out of LHR? What are the options in case of a misconnect? Something very convoluted through FRA I imagine...
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