Community
Wiki Posts
Search
Old Feb 7, 2018, 3:10 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: jamesbrownontheroad
Overview

Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.

Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier they’re in.

Terminal 2

This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.

Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.

The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).

After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.

Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.

Terminal 3

T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.

Terminal 4

Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.

Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.

Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.

T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.

Airside bus transfers to T2 and T5 are available from gate C31.

Terminal 5

Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.

Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.

There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.

The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).

The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.

Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.

Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.

There are four lounges in T5:
  • The SAS Gold Lounge is for Star Alliance Gold cardholders.
  • The SAS Business Lounge is for Star Alliance Business Class and Plus Class passengers.
  • Pearl Lounge is operated by Menzies for TP, Priority Pass and airlines not within Star Alliance.
  • American Express Pop-Up lounge is for eligible card holders, located at the base of the F pier.

The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.

Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.

There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.

Landside transfer

To transfer between the terminals, the following options are available landside, outside the secure area.

Walking – It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal – there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.

Train – It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.

Bus – There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.

Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.

If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.

Airside transfer from a non-Schengen country to a Schengen country

In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.

Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.

Airside transfer from a non-Schengen country to another non-Schengen country

Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.

Sky City

Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.

If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.

Hotels

The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.

The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.

If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.

Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the world’s only hotel in a retired Boeing 747 jet.

Other hotels such as the Quality Hotel Arlandastad XPO might have the word “Arlanda” in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.

Airport/city transfers

Taxis are available outside arrivals.

Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.

Local SL, UL and Mälartåg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes

Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.

The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mârsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Märsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Södertälje and Nynäshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.













Print Wikipost

Connections in Stockholm (ARN)

Thread Tools
 
Search this Thread
 
Old Aug 19, 2015, 11:26 pm
  #136  
ekf
 
Join Date: Jun 2013
Location: Sweden
Posts: 84
Originally Posted by RedChili
Well, there's an entry/exit corridor to Arlanda Central Station protruding from Sky City, so that glass corridor would have to go above the other corridor, putting it really high up in the air.
Ah, yes of course. Forgot about that one. Maybe they could build around it rather than above it though..?

Originally Posted by RedChili
There's also the issue of where to put the entry/exits in T4 and T5. Gate 11 is the closest gate in T5, and it's a really crowded place. Building a corridor there would probably necessitate dismantling gate 11, and they're already short of gates.
Perhaps they could "steal" some space landside and move the wall between airside and landside? IIRC this is close to the security checkpoint which probably will be less needed if everyone transiting from T4 can go directly airside...

Originally Posted by RedChili
Another issue is that T5-T4 transfers involve entering Sweden (and perhaps EU), and customs rules probably dictate that you need to physically enter through the customs channel in T5.
It is possible to fly into GOT from non-EU, stay airside, catch a flight to ARN or maybe LLA and leave through the domestic arrivals.. So this whole customs-thing is a little bit confusing right now... I think the main idea is that it should be done at the final arrival airport within Sweden, at least it has been like that in the past.

If needed (which I doubt), it shouldn't be impossible to implement something like in AMS though, where they have a customs checkpoint airside after the security checkpoint when arriving from non-EU
ekf is offline  
Old Aug 20, 2015, 1:16 am
  #137  
 
Join Date: May 2008
Location: ARN
Posts: 3,472
Originally Posted by ekf
Ah, yes of course. Forgot about that one. Maybe they could build around it rather than above it though..?
Around the train station exit means into the apron area, where planes taxi in and out of gates 11 and 32.

Originally Posted by ekf
Perhaps they could "steal" some space landside and move the wall between airside and landside? IIRC this is close to the security checkpoint which probably will be less needed if everyone transiting from T4 can go directly airside...
Really difficult. Immediately next to gate 11 is a security control which is used for non-Schengen passengers arriving at gates 13-20 and transfering to Schengen flights. Next to that are the stairs and elevators for arriving passengers. Next to that again, and you're landside at the elevators from T5 to the central station, which are blocked, but which still exist. Moving the wall would involve moving mulptiple elevator shafts. The elevators to the station can't be moved onto the train tracks, so they're basically stuck.

Originally Posted by ekf
It is possible to fly into GOT from non-EU, stay airside, catch a flight to ARN or maybe LLA and leave through the domestic arrivals.. So this whole customs-thing is a little bit confusing right now... I think the main idea is that it should be done at the final arrival airport within Sweden, at least it has been like that in the past.

If needed (which I doubt), it shouldn't be impossible to implement something like in AMS though, where they have a customs checkpoint airside after the security checkpoint when arriving from non-EU
I'm not sure about GOT, but at ARN, at least for checked baggage, the airline needs to have an agreement with the customs to allow for transfer of baggage. Last I heard, SK has such an agreement, so SK passengers flying FRA-ARN-LLA can proceed directly to T4, while LH does not have such an agreement, so LH passengers flying LH FRA-ARN connecting to SK ARN-LLA will need to physically take the baggage through customs at ARN.

For cabin baggage only, I really don't know the rules, but I would imagine that the customs would have a problem with e.g. a passenger flying JNB-ZRH-ARN on LX, entering Sweden and the EU at ARN, and then flying ARN-LLA from T4.
RedChili is offline  
Old Aug 20, 2015, 1:29 am
  #138  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
Fixing ARN as it is today is very difficult. The T4-5 connection can only be achieved with sacrificing some of the T4 and T5 pier and the apron between them. Which is why I'm surprised they didn't think thru the F pier.
oliver2002 is offline  
Old Aug 20, 2015, 11:07 am
  #139  
ekf
 
Join Date: Jun 2013
Location: Sweden
Posts: 84
Ok, I can see that there are bigger obstacles than I have thought of before. Another option could perhaps be to build the corridor on top of the roof of Sky City then..

The customs "problem" is probably easily solved somehow..

I have at least flown DEL-MUC-ARN-JKG with checked in luggage all the way without issue, it was a T5-T2 transfer IIRC..

Anyhow, it is sad that Swedavia does not "fix" this problem, despite all my lost luggage at CPH, I still prefer to transfer there on my way to GOT over ARN because of the landside transfer...
ekf is offline  
Old Aug 20, 2015, 12:24 pm
  #140  
Suspended
 
Join Date: Feb 2015
Location: The electrified part of North Carolina
Programs: UA GM, AA GM, DL GM
Posts: 4,157
Originally Posted by RedChili
For cabin baggage only, I really don't know the rules, but I would imagine that the customs would have a problem with e.g. a passenger flying JNB-ZRH-ARN on LX, entering Sweden and the EU at ARN, and then flying ARN-LLA from T4.
The passenger would enter the Schengen area at ZRH and clear Swedish customs at ARN.
UA1K_no_more is offline  
Old Aug 21, 2015, 2:59 am
  #141  
 
Join Date: May 2008
Location: ARN
Posts: 3,472
Originally Posted by UA1K_no_more
The passenger would enter the Schengen area at ZRH and clear Swedish customs at ARN.
I know what the situation is today, but I'm asking what could be done tomorrow to make transfers easier.
RedChili is offline  
Old Aug 21, 2015, 3:47 am
  #142  
 
Join Date: Feb 2013
Location: OSL
Programs: SK Diamond, LH SEN, KL Ivory, AY Basic, OZ silver
Posts: 1,103
Originally Posted by oliver2002
Fixing ARN as it is today is very difficult. The T4-5 connection can only be achieved with sacrificing some of the T4 and T5 pier and the apron between them. Which is why I'm surprised they didn't think thru the F pier.
That is what Norwegians would call 'Swedish engineering'.
UltraRant is offline  
Old Mar 31, 2016, 7:57 am
  #143  
 
Join Date: Jan 2010
Location: HEL
Programs: AA plat
Posts: 84
Oww. There was a schedule change in my unsecured itinerary and this might get a bit too close for comfort.

I'm arriving to ARN T2 (BA) from LHR at 12.45 PM and I need to catch a flight leaving ARN T5 (SAS) at 2.30 PM. In addition to that, I need to collect my luggage and re-check my bags. Check-in closes at 1.50 PM.

I figure out I'm doomed if the flight is late... do you think this is doable?
delerium is offline  
Old Mar 31, 2016, 8:15 am
  #144  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
Borderline doable.
oliver2002 is offline  
Old Mar 31, 2016, 11:02 am
  #145  
 
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,828
If you're on time there is plenty of headroom. You'll be checked-in and behind security in T5 before 13:30.

If your flight is late you're going to cut it close. The currently schedule leaves for about a 15 minute delay without getting in trouble. However, since you're coming in from LHR where everything is always delayed, there is an increased risk of missing your connection.

I would mitigate the risk by only using carry-on luggage and no checked luggage.
FlyingMoose is offline  
Old Mar 31, 2016, 1:25 pm
  #146  
 
Join Date: Jan 2010
Location: HEL
Programs: AA plat
Posts: 84
Thanks. Plenty of unknowns here because of luggage but unfortunately carry-on luggage isn't an option. Luckily it's the last leg. I'll just take a risk and relax, and plan for the worst :P
delerium is offline  
Old Apr 15, 2016, 10:18 am
  #147  
 
Join Date: Jan 2010
Location: HEL
Programs: AA plat
Posts: 84
This worked out great. I didn't have to worry about rechecking luggage in ARN since BA lost my luggage

But I made my flight - now hoping they can locate my luggage...
delerium is offline  
Old Apr 22, 2016, 7:14 am
  #148  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
So you managed to wait long enough to notice it was lost and then filed a incident report in T2, with enough time to get to T5 for the SK flight?

In other news I have booked a 40min T4(SK domestic)-T5 (LH) connection for May 29. Its outright stupid and we are probably doomed, but there is another LH flight that evening...
oliver2002 is offline  
Old Apr 22, 2016, 7:40 am
  #149  
 
Join Date: Oct 2013
Location: Copenhagen, Denmark
Programs: Mainly Hilton Hhonors, SAS Eurobonus
Posts: 1,981
Originally Posted by oliver2002
..................

In other news I have booked a 40min T4(SK domestic)-T5 (LH) connection for May 29. Its outright stupid and we are probably doomed, but there is another LH flight that evening...
I have never connected in Arlanda before - is the 40 minutes connection time problematic because of the different terminals or is it problematic in general?

I'm asking because I am connecting in ARN for some future flights - 2 of the flights have a 40 min connection time going out (both times all SAS flights, Intra-Europe and both times arriving and leaving from T5).

And is it too tight a connection for checked luggage?

I am one of these naive people who assume that a connection time is fine if SAS is offering it, so I didn't hestitate booking the flights......
helosc is offline  
Old Apr 22, 2016, 8:45 am
  #150  
 
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
Originally Posted by helosc
I have never connected in Arlanda before - is the 40 minutes connection time problematic because of the different terminals or is it problematic in general?

I'm asking because I am connecting in ARN for some future flights - 2 of the flights have a 40 min connection time going out (both times all SAS flights, Intra-Europe and both times arriving and leaving from T5).

And is it too tight a connection for checked luggage?

I am one of these naive people who assume that a connection time is fine if SAS is offering it, so I didn't hestitate booking the flights......
In general if the airline offer a 40 min. layover connection, it means that 40 min. is enough, but you might not have time to do bathroom breaks or shopping. Luggage rechecking, passport checks (in/out of Schengen etc.) etc. has been taken into count when the airlines calculate the minimum layover required.

When you flights are SK only and within Schengen, there are no problem with a 40 min. layover in ARN at all, but you wont have much time to do shopping, and you might not be able to make use of priority boarding if you qualify for that.
40 min. are also doable if you have to change between T4 and T5 and/or have to recheck luggage, but if you also take a bathroom break or are otherwise delayed, the flight might be waiting just for you to board.
highupinthesky is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.