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Old Sep 6, 2019 | 2:17 pm
  #3841  
Suspended
 
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
Still no surveys on my UK account. It's been over a week now. It looks like I have been effectively banned.
The_Bouncer is offline  
Old Sep 10, 2019 | 9:08 am
  #3842  
 
Join Date: Jun 2007
Location: North Coast, Oregon
Programs: hhonors Diamond
Posts: 81
I've been a member of e rewards for well over 10 years now. All of the sudden, almost everything is "out of stock". I wrote to them, and was told to try something new and that they are working with their sponsors to renew them.
OK... like what new should I try? Magazines? That's about all there is left! I can get a better deal on magazines from the kids that go door to door!
My Hilton points still haven't accrued (or been posted) on Hilton, and I redeemed those 9 months ago. Now, on the site, it says something about "posting delay". I guess delay!
Are they closing up shop, finally? Or, am I about to be booted? I have to add that I have answered all questions honestly all of the time I've been a member. I just didn't see the advantage of being dishonest and being booted.
Agh. This isn't fair. I have so many points, and nothing sounds interesting. Usually if something is out of stock, they are in stock in a couple days. Not this time!
I'm thankful to find this thread to see what others are experiencing.
I also want to note that I had seen a vast improvement in their customer service over the last year. It sounds to me from reading this thread, I am the only one who saw it that way! LOL. Vast improvement in customer service, but a more strict environment in which to redeem. Like, you can only redeem things once a quarter, etc.
Any comments of late are appreciated!
I haven't posted here in a long time. I used to be a fairly frequent flyer, here!
fishnfly is offline  
Old Sep 14, 2019 | 1:03 pm
  #3843  
20 Countries Visited
1M
All eyes on you!
20 Years on Site
 
Join Date: Jan 2004
Location: IND
Programs: UA Million Miler (Lifetime Gold), Hilton Diamond, Marriott Gold
Posts: 3,531
Hilton points

Redeemed 8/24, posted 9/11---2.5 weeks.
linsj is offline  
Old Sep 14, 2019 | 9:57 pm
  #3844  
 
Join Date: Jun 2007
Location: North Coast, Oregon
Programs: hhonors Diamond
Posts: 81
Yep. That’s delayed alright!
fishnfly is offline  
Old Sep 17, 2019 | 7:16 pm
  #3845  
 
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 166
Data point: Redeemed IHG points on Sept 14 and credited on Sept 17. Pretty decent cause that included the weekend.
pointshogger is offline  
Old Sep 19, 2019 | 6:57 am
  #3846  
10 Countries Visited
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10 Years on Site
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,116
Just had an email titled

'Change is coming...

Get Ready

Something big is coming.
More details to follow soon'
goldencondor is offline  
Old Sep 19, 2019 | 7:13 am
  #3847  
Suspended
 
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
Originally Posted by goldencondor
Just had an email titled

'Change is coming...

Get Ready

Something big is coming.
More details to follow soon'
I have got this too and immediately cashed in all my points. I haven't been able to access a single survey for weeks now.
The_Bouncer is offline  
Old Sep 19, 2019 | 1:34 pm
  #3848  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 1,183
Just logged in to my account and my balance has increased by about 30,000 points. Looking at the account statement there are 3 manual credits for today - 2 for 15k each and 1 for 333 points. I usually redeem for Iberia Avios or Hilton. Both have restrictions that only allow redemptions every 1 or 2 months, so I can't easily empty the account and ditch it if they try to correct what must be a mistake. Unless I've won some prize draw - do they even run prize draws?
ankomonkey is offline  
Old Sep 19, 2019 | 3:51 pm
  #3849  
Suspended
 
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
Originally Posted by ankomonkey
Just logged in to my account and my balance has increased by about 30,000 points. Looking at the account statement there are 3 manual credits for today - 2 for 15k each and 1 for 333 points. I usually redeem for Iberia Avios or Hilton. Both have restrictions that only allow redemptions every 1 or 2 months, so I can't easily empty the account and ditch it if they try to correct what must be a mistake. Unless I've won some prize draw - do they even run prize draws?
I wouldn't be asking questions or waiting for the right redemptions. I would just be emptying the account on anything I could get.
ankomonkey likes this.
The_Bouncer is offline  
Old Sep 19, 2019 | 5:53 pm
  #3850  
FlyerTalk Evangelist
60 Nights
50 Countries Visited
3M
15 Years on Site
 
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,844
Originally Posted by goldencondor
Just had an email titled

'Change is coming...

Get Ready

Something big is coming.
More details to follow soon'
So did I - sounds quite ominous. I can cash out earliest a week from now, hopefully "soon" is later than that...
WilcoRoger is offline  
Old Sep 19, 2019 | 6:40 pm
  #3851  
10 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Aug 2012
Location: VPS
Programs: IHG Platinum, Delta SM, Atmos Silver, Hilton Gold, Accor Gold, Marriott Gold, Hyatt Discoverist
Posts: 8,165
No e-mail here even though Im getting and using survey links regularly. Maybe theyre opening up more redemption options for those locked into a single hotel or transportation partner?
beachmouse is offline  
Old Sep 19, 2019 | 11:04 pm
  #3852  
 
Join Date: Mar 2008
Location: PVD
Programs: AA-P, B6, DL, SW, SPG_M-P, AGR-S+
Posts: 289
Originally Posted by beachmouse
No e-mail here even though Im getting and using survey links regularly. Maybe theyre opening up more redemption options for those locked into a single hotel or transportation partner?
That sounds plausible. Like you, I didn't receive such an email and I'm still actively receiving and using survey links. I also still seem to have all of my redemption options available to me. IIRC, I originally enrolled via Delta, so I think I've already got all active partners in my redemption options.
ImprovGal is offline  
Old Sep 20, 2019 | 1:40 am
  #3853  
Suspended
 
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
I just hope I start getting some surveys again soon.
The_Bouncer is offline  
Old Sep 20, 2019 | 7:41 am
  #3854  
1M
40 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jun 2006
Location: NYC
Programs: DL PM MM; GE; Bonvoy Titanium; IHG Diamond
Posts: 2,389
No change is coming email for me, either. This is just speculation, but based on the posts here and the locations they're coming from, it seems like that email was sent to non-US accounts.
ShopAround is offline  
Old Sep 20, 2019 | 8:15 am
  #3855  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 1,183
Originally Posted by ShopAround
No change is coming email for me, either. This is just speculation, but based on the posts here and the locations they're coming from, it seems like that email was sent to non-US accounts.
I got the e-mail, UK account.
ankomonkey is offline  


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