E-rewards [Master Thread]
Jun 4, 2017 | 9:18 am
#3016
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: New Jersey
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 47,401
Well, that really was some coincidence. It's not like I'm in the airport more than every few months these days.
Jun 5, 2017 | 6:37 pm
#3017
Join Date: Mar 2007
Location: On the road
Programs: Too many to list
Posts: 1,051
In fact, waaaaay back I remember that you'd often get $2 or $2.50 for getting kicked off of a survey that was often only $5 or $6 if you completed it. It really incentivized NOT completing surveys for many years.
Jun 6, 2017 | 11:54 am
#3021
Join Date: Jun 2006
Location: NYC
Programs: DL PM MM; GE; Bonvoy Titanium; IHG Diamond
Posts: 2,389
Really, e-rewards? It took 91% of your survey to decide I didn't qualify?
I think I'm really done with them now.
Jun 6, 2017 | 1:40 pm
#3022
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,205
Well, sometimes they have control questions, to see if you read them. "Please select blue". If you fail, it quits with the message you don't qualify. Not to say that this was the case, but happens.
Jun 6, 2017 | 1:48 pm
#3023
Join Date: Jun 2006
Location: NYC
Programs: DL PM MM; GE; Bonvoy Titanium; IHG Diamond
Posts: 2,389
Definitely was not the case, this particular survey didn't have any of those trick questions. I had just finished a question about food and drinks at places I traveled to and poof, disqualified. At 91% completed. Total waste of time.
Jun 8, 2017 | 7:16 pm
#3024
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,664
That has happened to me a few times and after describing the survey in detail via a customer service ticket, I got the full credit amount as an adjustment.
Jun 9, 2017 | 10:10 am
#3026
Join Date: Nov 2006
Location: LCY-ORY
Programs: BMI/SQ/AFKL/PC RAmbo/Oyster/B&Q
Posts: 1,250
Jun 9, 2017 | 11:49 am
#3027
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,664
Having a ton of problems with the surveys today. Two of them kicked me out for partial credit after half or more of the way thru, and another just kicked me out in the middle with no message at all.
The quality of the surveys themselves seems to be going way down. I had one yesterday I could barely answer because the questions didn't make any sense...
Edit: Offered 12 surveys this morning and only fully qualified on 1.......
The quality of the surveys themselves seems to be going way down. I had one yesterday I could barely answer because the questions didn't make any sense...
Edit: Offered 12 surveys this morning and only fully qualified on 1.......
Last edited by MDtR-Chicago; Jun 9, 2017 at 12:34 pm
Jun 13, 2017 | 9:15 am
#3028
Join Date: May 2017
Location: Belfast, Ireland
Programs: BA Blue
Posts: 197
Jun 13, 2017 | 9:19 am
#3029
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM/2MM, Hilton, Wyndham and IHG DM, Marriott gold, Hyatt Globalist, Southwest A List
Posts: 15,563
I have over $300 in my account (I only use them for Best Buy certs and $50 starbucks cards) and realized I haven't received a survey in over a month and thought maybe the invites were going into spam so logged into the website to find out my account is inactive and it gave me a link to email them and I haven't heard back.
How long should it take me to hear back? And why would my account be deactivated with that much in E-rewards currency when it's only been a month since I've done a survey? I'm going to be really pissed if I spent all the time doing surveys to lose the rewards (and I gave them some pretty detailed info on a couple surveys).
How long should it take me to hear back? And why would my account be deactivated with that much in E-rewards currency when it's only been a month since I've done a survey? I'm going to be really pissed if I spent all the time doing surveys to lose the rewards (and I gave them some pretty detailed info on a couple surveys).
Jun 13, 2017 | 12:01 pm
#3030
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
I have over $300 in my account (I only use them for Best Buy certs and $50 starbucks cards) and realized I haven't received a survey in over a month and thought maybe the invites were going into spam so logged into the website to find out my account is inactive and it gave me a link to email them and I haven't heard back.
How long should it take me to hear back? And why would my account be deactivated with that much in E-rewards currency when it's only been a month since I've done a survey? I'm going to be really pissed if I spent all the time doing surveys to lose the rewards (and I gave them some pretty detailed info on a couple surveys).
How long should it take me to hear back? And why would my account be deactivated with that much in E-rewards currency when it's only been a month since I've done a survey? I'm going to be really pissed if I spent all the time doing surveys to lose the rewards (and I gave them some pretty detailed info on a couple surveys).
Anecdotal evidence seems to suggest a good chance of being reactivated if you make a fuss.