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E-rewards [Master Thread]

E-rewards [Master Thread]

Old May 12, 17, 2:05 am
  #2986  
 
Join Date: Jan 2015
Posts: 628
Thanks all, points posted this morning but still not EQ. 😂
Tilly71 is offline  
Old May 13, 17, 1:48 pm
  #2987  
uxb
 
Join Date: Jan 2008
Location: JFK, BUR, YVR
Programs: AS (MVP), BA, DL, HH (G), MR (T/LTP), UA (*S), UScAAre (1,55MM), WN
Posts: 4,730
So I got a response from E-rewards in re: my complaint to the Texas AG. They claimed that they suspected my account was engaged in unauthorised activities, but lifted the ban after further review of the account. I guess their legal counsel was upset by my charge of "theft of services;" however, their surreptitious account closure process was tantamount to that. All is well and good now, and I don't expect further issues.
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Old May 16, 17, 11:12 am
  #2988  
 
Join Date: Aug 2002
Location: MCI
Programs: AA LT Gold; BA Silver; Hilton Gold; Marriott Gold
Posts: 2,871
Originally Posted by alben View Post
I have been a member of e-Rewards since 2006. I have not had any problems with them, except that some of the surveys seem to ask you a lot of questions and then screen you out. Really? After answering some key questions in the beginning the survey logic should be able to screen a person out much sooner. <snip>

I answer the surveys truthfully and honestly, like I should. Also you can tell that there are questions to verify that you are actually reading the questions.

I'm seeing more of this and I'm getting really tired of it. I sent a note to Customer Service on it and got back a form e-mail with a link to FAQ which did not address this issue.

I answered some excruciatingly personal questions on a health issue I have and was kicked out after I answered a question on what type of health insurance I had. I viewed a video of a potential Sargento Cheese commercial and supplied thoughtful text comments and then got kicked out. I've gone through screens and screens of various brand names, asking which I recognized and what I thought of them, and then gotten kicked out. Since the survey providers seem to control the survey software (each uses different formats, platforms, etc.) I'm guessing that they get to keep all the input even if they kick you out and give you 25 cents. To me, that's stealing my work. I wish e-Rewards would pay more attention to how and when their clients' surveys kick people out.
Athena53 is offline  
Old May 16, 17, 11:33 am
  #2989  
FlyerTalk Evangelist, Ambassador: World of Hyatt
 
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 44,626
Anyone else have a family Hilton Honors account? I don't know if they still offer them, or if they started again, but years ago, I combined mine & my husband's accounts into one household account. However, my name shows when I log in, but if I call and ask, they will tell me that my husband is on it as well.

He has an abundance of e-rewards points and I thought I would transfer some to keep my HH account alive. My concern is that the names won't match when they do so and I'll lose the points, or worse, have my account shut down.

Anyone else in this situation who has done it successfully?
Mary2e is offline  
Old May 16, 17, 5:09 pm
  #2990  
 
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,043
Generally you can change the name of your e-rewards account, redeem, and when the points post you can change the name again if you wish.
neuromancer is offline  
Old May 17, 17, 6:08 am
  #2991  
FlyerTalk Evangelist, Ambassador: World of Hyatt
 
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 44,626
Thanks. But with all the cancellations, I don't want to do that.

I did hear back from them. They said because I'm primary on the HH account, I can't redeem from his account into it. Doesn't make sense, because it's a family account, but I have gotten so many weeks of cars for free that I don't want to mess with e-rewards.
Mary2e is offline  
Old May 17, 17, 4:21 pm
  #2992  
 
Join Date: Feb 2012
Posts: 599
Just redeemed for IHG and no more mobile phone verification? Let the floodgates to multi-accounts open again?

Can anyone else confirm that mobile verification is turned off?
nomii is offline  
Old May 17, 17, 6:38 pm
  #2993  
 
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,043
Originally Posted by nomii View Post
Just redeemed for IHG and no more mobile phone verification? Let the floodgates to multi-accounts open again?

Can anyone else confirm that mobile verification is turned off?
I think the verification is once per account, so if you did verify yours, it will not ask you again. May be wrong though...
neuromancer is offline  
Old May 17, 17, 7:29 pm
  #2994  
 
Join Date: Aug 2012
Location: VPS
Programs: IHG Spire, Delta Silver
Posts: 3,841
The other programs I do, the verification links the account to the phone number and stays linked.
beachmouse is offline  
Old May 17, 17, 7:44 pm
  #2995  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO, CDG, PBI
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,325
Originally Posted by nomii View Post
Just redeemed for IHG and no more mobile phone verification? Let the floodgates to multi-accounts open again?

Can anyone else confirm that mobile verification is turned off?
I redeemed for Hilton points 2 days ago and I had mobile verification tho that was my first redemption since the mobile verification feature was turned on
goalie is offline  
Old May 20, 17, 3:36 pm
  #2996  
 
Join Date: May 2002
Location: Trinidad & Tobago
Posts: 355
Originally Posted by neuromancer View Post
I don't think you can use a number from another country... The form had the country code (1 for USA) preselected, so if you enter another number you will not receive the code.
Just did an Honors reward and was phone verified. Points showed up in 15 minutes.
peter1962 is offline  
Old May 20, 17, 3:53 pm
  #2997  
 
Join Date: May 2002
Location: Trinidad & Tobago
Posts: 355
Originally Posted by Mary2e View Post
Anyone else have a family Hilton Honors account? I don't know if they still offer them, or if they started again, but years ago, I combined mine & my husband's accounts into one household account. However, my name shows when I log in, but if I call and ask, they will tell me that my husband is on it as well.

He has an abundance of e-rewards points and I thought I would transfer some to keep my HH account alive. My concern is that the names won't match when they do so and I'll lose the points, or worse, have my account shut down.

Anyone else in this situation who has done it successfully?
a few months ago I tried to redeem some of my e-rewards to my wife's AA account, and was rejected as 'the e-rewards name did not match the aa account'
peter1962 is offline  
Old May 23, 17, 2:10 am
  #2998  
 
Join Date: Jan 2015
Posts: 628
Originally Posted by neuromancer View Post
I think the verification is once per account, so if you did verify yours, it will not ask you again. May be wrong though...
I have just redeemed for the 2nd time on one of my accounts today and it just asked for my number again for a new Code?
Tilly71 is offline  
Old May 23, 17, 6:32 am
  #2999  
 
Join Date: Dec 2015
Posts: 241
Really interesting podcast from Freakonomics on why economists don't trust survey data. Makes one wonder that companies are willing to pay for survey data at all.

Note, the title of this podcast is a bit odd, but the premise is basically what are people googling.....
charlesonmission is offline  
Old May 23, 17, 7:17 am
  #3000  
 
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Programs: Handcuffed to Delta and IHG by Concur
Posts: 7,564
Originally Posted by charlesonmission View Post
Really interesting podcast from Freakonomics on why economists don't trust survey data. Makes one wonder that companies are willing to pay for survey data at all.

Note, the title of this podcast is a bit odd, but the premise is basically what are people googling.....
Because of some of the posts in this thread, I don't trust survey data either.
amanuensis is offline  

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