E-rewards [Master Thread]

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Apr 12, 2017 | 7:07 am

#2911

wadmak

Join Date: Dec 2014

Posts: 49

Delete pls

Apr 12, 2017 | 9:03 am

#2912

PCMflyer

Join Date: Jun 2005

Location: Saint Petersburg, Fl

Programs: DL Gold, WN A-List, HH Diamond, MR Plat, Avis 1st

Posts: 319

My account went inactive last Friday for the false reason of inactivity. I was going to contact them but forgot to do it. I checked my account last night and it was working again. I didn't have to do anything to reinstate the account.

It looks like they are really messed up.

Apr 12, 2017 | 9:53 am

#2913

Tilly71

Join Date: Jan 2015

Posts: 788

Quote:

Originally Posted by jms_uk

Did you ask them to reinstate it, or have they done it on their own?

I sent CS a message, it was assigned an incident number but never received any reply then three days later it was reinstated. I am also getting some strange error messages today. I think their IT has major issues at the moment.

Apr 12, 2017 | 10:43 am

#2914

wadmak

Join Date: Dec 2014

Posts: 49

Anybody else or just me yet again?

Attached Images

Apr 12, 2017 | 12:36 pm

#2915

MileageAddict

Original Member, Moderator: Hotel Deals and MilesBuzz

Join Date: May 1998

Location: Washington, DC

Posts: 14,291

Quote:

Originally Posted by Mauibaby2008

Are you familiar with the click thru older survey invites trick?

Yes indeed. That's how I get most of my points.

Since that post, I crossed the $100 threshold so all is good.

Apr 13, 2017 | 12:49 am

#2916

Tilly71

Join Date: Jan 2015

Posts: 788

Quote:

Originally Posted by wadmak

Anybody else or just me yet again?

That's the strange error message I was getting all day yesterday so your not on your own. The survey invites that you click on and they go to nothing constantly and then the next day you keep getting this message, that's why I think they have IT problems at the moment.

Apr 13, 2017 | 11:45 am

#2917

Grando

Join Date: Oct 2016

Posts: 33

Is there currently any way to generate an e-Rewards invite from Accor? The links on earlier threads discussing this seem to be outdated.

Apr 13, 2017 | 2:07 pm

#2918

Saral

Join Date: Sep 2008

Programs: IHG Platinum

Posts: 443

I've just noticed e-rewards have finally changed the t and c's for redeeming ihg points, that they are now not elite qualifying

Apr 14, 2017 | 2:09 am

#2919

Tilly71

Join Date: Jan 2015

Posts: 788

Keep contacting them until they give in and reinstate your account.

Apr 14, 2017 | 8:49 am

#2920

beachmouse

Join Date: Aug 2012

Location: VPS

Programs: IHG Platinum, Delta SM, Atmos Silver, Hilton Gold, Accor Gold, Marriott Gold, Hyatt Discoverist

Posts: 8,165

Quote:

Originally Posted by Grando

Is there currently any way to generate an e-Rewards invite from Accor? The links on earlier threads discussing this seem to be outdated.

This is what I get when I sign in to my US-based account:

https://secure.accorhotels.com/gb/le...ards&type=earn

(edit- looks like it's not working now. Might try from an Iberia/Southwest/United link, which should get you all the hotels, and see if one of those works)

If you're in a participating country, you probably also still get a decent number of points for signing up and doing the first survey from Club Opinions.

https://secure.accorhotels.com/gb/le...ions&type=earn

Apr 14, 2017 | 10:27 am

#2921

Tilly71

Join Date: Jan 2015

Posts: 788

For anyone getting the "error message please try again later", how long does it go on for?

Apr 14, 2017 | 10:04 pm

#2922

beachmouse

Join Date: Aug 2012

Location: VPS

Programs: IHG Platinum, Delta SM, Atmos Silver, Hilton Gold, Accor Gold, Marriott Gold, Hyatt Discoverist

Posts: 8,165

Don't know what the usual batch processing cycle is, but the Alaska miles I redeemed fo on 4/11 were in my account on 4/14.

Apr 15, 2017 | 12:50 am

#2923

wadmak

Join Date: Dec 2014

Posts: 49

Quote:

Originally Posted by Tilly71

For anyone getting the "error message please try again later", how long does it go on for?

Too long, that's for sure.

But maybe it's just another way of saying "We don't want you anymore!"???

Apr 15, 2017 | 5:36 am

#2924

Tilly71

Join Date: Jan 2015

Posts: 788

last night the error messages finally disappeared. However, getting another one of those pesky survey invites that when you click go to nothing but every email invites you click on you get the same survey again and again.