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Old Mar 24, 2016, 10:35 am
  #2161  
 
Join Date: Jan 2015
Posts: 783
Has anyone contacted erewards about the delays or will they just give the excuse - wait 35 days also?
Tilly71 is offline  
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Old Mar 24, 2016, 11:14 am
  #2162  
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,098
Originally Posted by Tilly71
Has anyone contacted erewards about the delays or will they just give the excuse - wait 35 days also?
I tagged them in my original tweet and they did reply. If I get a response I'll post it here.
goldencondor is offline  
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Old Mar 24, 2016, 1:18 pm
  #2163  
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,098
Originally Posted by goldencondor
I tagged them in my original tweet and they did reply. If I get a response I'll post it here.
Email from E-Rewards Member Services:

"Per the terms and conditions listed for this reward, Please allow 35 days when converting your Opinion Points to Avios, for your Avios to be credited to your British Airways Executive Club Account."

Oh well. It was worth a try...
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Old Mar 25, 2016, 3:36 am
  #2164  
 
Join Date: Dec 2015
Posts: 8
No worry, BAEC is pretty long time and usually be posted on Monday, wait for few days more~
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Old Mar 25, 2016, 1:50 pm
  #2165  
 
Join Date: Jan 2015
Posts: 783
It's not just BAEC in question, it's also Avios redemptions taking a lot longer than normal?
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Old Mar 27, 2016, 9:18 pm
  #2166  
 
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 166
Originally Posted by Tilly71
It's not just BAEC in question, it's also Avios redemptions taking a lot longer than normal?
It has been taking longer than normal for me on this month's redemption. Though not yet the 35 days. Only once did I have to contact them after the 35 days expired (got my Avios eventually), so it happens.
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Old Mar 28, 2016, 2:43 am
  #2167  
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,098
Originally Posted by Wind Power
No worry, BAEC is pretty long time and usually be posted on Monday, wait for few days more~
Nope, nothing posted today. 21 days and counting.
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Old Mar 28, 2016, 9:30 am
  #2168  
FlyerTalk Evangelist
 
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Posts: 10,003
Originally Posted by goldencondor
Nope, nothing posted today. 21 days and counting.
In Europe, a lot of corporate offices are closed for the extended Easter holiday. So a script that ordinarily gets run on Mondays might get pushed back to Tuesday.
amanuensis is offline  
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Old Mar 29, 2016, 6:04 am
  #2169  
 
Join Date: Jan 2015
Posts: 783
Nothing updated on my account/s!
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Old Mar 29, 2016, 7:00 am
  #2170  
 
Join Date: Jan 2015
Posts: 783
Just out of interest, has anyone redeemed to other hotel groups or airlines outside of avios or BAEC in the last 2-3 weeks and seen points credited yet?
This information may be able to help narrow the issue down to either erewards or avios side.
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Old Mar 29, 2016, 8:54 am
  #2171  
 
Join Date: Apr 2015
Location: SNA
Programs: IHG Spire A, HH Diamond
Posts: 46
Originally Posted by Tilly71
Just out of interest, has anyone redeemed to other hotel groups or airlines outside of avios or BAEC in the last 2-3 weeks and seen points credited yet?
This information may be able to help narrow the issue down to either erewards or avios side.
I redeemed for IHG points twice in the last month.
1 - redeemed on March 3, posted on March 8
2 - redeemed on March 24, posted on March 29
Ilseum is offline  
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Old Mar 29, 2016, 11:42 am
  #2172  
 
Join Date: Jan 2015
Posts: 783
So appear the problems may lay with Avios / BAEC. IHG / Accor status, how many points do you need to match Hilton Gold?
Thx
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Old Mar 29, 2016, 11:52 am
  #2173  
formerly chrisbarnett01
 
Join Date: Oct 2015
Posts: 350
On 03-11 I redeemed for Accor points. Nothing has posted yet.

On 03-24 I redeemed for AA miles. They posted today, 03-29.
Hairbus380 is offline  
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Old Mar 29, 2016, 2:59 pm
  #2174  
 
Join Date: Oct 2001
Location: Almaty, Kazakhstan
Programs: UA Gold, Hyatt Discoverist, IHG Platinum, Accor Silver, Choice Privileges Gold
Posts: 2,070
I redeemed for United miles on March 18 without any problem. tls
thelostshark is offline  
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Old Mar 29, 2016, 3:38 pm
  #2175  
 
Join Date: Jun 2004
Location: ORD, MDW
Posts: 219
Yes.
Originally Posted by Tilly71
Just out of interest, has anyone redeemed to other hotel groups or airlines outside of avios or BAEC in the last 2-3 weeks and seen points credited yet?
This information may be able to help narrow the issue down to either erewards or avios side.
On 3/21, I redeemed for AAdvantage miles. They posted today.
mlhall is offline  
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