E-rewards [Master Thread]
Feb 12, 2019, 2:19 pm
#3661
Join Date: Jan 2015
Posts: 783
Feb 12, 2019, 4:19 pm
#3662
Join Date: Mar 2006
Location: BCN
Programs: IHG, M&M, FB, Avios, ALL, etc.
Posts: 928
Fortunately I didn't have too many points in my account but, for some reason, just before they closed it I received 2,000 points out of the blue... Really strange.
Feb 13, 2019, 2:07 am
#3663
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,097
I would keep writing to them until they realise you are a "real" person taking surveys and that you care enough to keep insisting, that you've been accumulating all those points for a reason, etc. Hopefully you'll end up receiving something else other than all those nondescript e-mails they usually send.
Fortunately I didn't have too many points in my account but, for some reason, just before they closed it I received 2,000 points out of the blue... Really strange.
Fortunately I didn't have too many points in my account but, for some reason, just before they closed it I received 2,000 points out of the blue... Really strange.
Last edited by goldencondor; Feb 15, 2019 at 2:12 pm
Feb 15, 2019, 10:59 am
#3664
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,105
E-rewards site own (?) - I haven't been able to open their sites for about 8-10 hours now.
When pinging the site, I get "Request timeout for icmp_seq nn" and "100.0% packet loss"
EDIT - nope, using an UK VPN server it works. Ouch
When pinging the site, I get "Request timeout for icmp_seq nn" and "100.0% packet loss"
EDIT - nope, using an UK VPN server it works. Ouch
Feb 16, 2019, 3:16 am
#3665
Join Date: Sep 2016
Programs: British Airways
Posts: 10
My partner has had two proactive apologies over the past 4 days from e-rewards customer services regarding an inactive Avios account - each time stating that they are waiting for information from the review team. Perhaps they are a little overwhelmed with the number of Avios accounts that need to be sorted out!
Feb 19, 2019, 12:52 am
#3667
Join Date: Jan 2015
Posts: 783
Feb 19, 2019, 1:34 am
#3668
Join Date: Feb 2019
Location: London
Programs: BA Executive Club
Posts: 3
I would keep writing to them until they realise you are a "real" person taking surveys and that you care enough to keep insisting, that you've been accumulating all those points for a reason, etc. Hopefully you'll end up receiving something else other than all those nondescript e-mails they usually send.
Fortunately I didn't have too many points in my account but, for some reason, just before they closed it I received 2,000 points out of the blue... Really strange.
Fortunately I didn't have too many points in my account but, for some reason, just before they closed it I received 2,000 points out of the blue... Really strange.
Funny you should mention receiving points out of the blue. On the day they initially reactivated my account they added a mysterious 15,000 'manual credit' to my account!
Feb 20, 2019, 1:23 pm
#3669
Join Date: Mar 2006
Location: BCN
Programs: IHG, M&M, FB, Avios, ALL, etc.
Posts: 928
...because I may have to write to them. I have just received the same e-mail you got, word for word. And what I hate the most is this impersonal way to kick us out!
I didn't have too many points, so I may insist only once. It was great getting 2,000 avios per month, but the time spent completing surveys is precious too.
Feb 21, 2019, 9:24 am
#3670
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,182
Had my e-rewards acct hacked somehow and points redeemed for a 50 itunes and 25 game stop e card on Feb 1st. Didn't notice it for a week as I was traveling, but fortunately after I contacted them they reinstated the points.
Password was changed and I never received email that anything was redeemed, while I kept getting the normal survey notices so my acct email was never changed, so not sure how they managed to hack or redeem the points or where it went.
Password was changed and I never received email that anything was redeemed, while I kept getting the normal survey notices so my acct email was never changed, so not sure how they managed to hack or redeem the points or where it went.
Feb 22, 2019, 1:18 am
#3671
Join Date: Jan 2015
Posts: 783
Had my e-rewards acct hacked somehow and points redeemed for a 50 itunes and 25 game stop e card on Feb 1st. Didn't notice it for a week as I was traveling, but fortunately after I contacted them they reinstated the points.
Password was changed and I never received email that anything was redeemed, while I kept getting the normal survey notices so my acct email was never changed, so not sure how they managed to hack or redeem the points or where it went.
Password was changed and I never received email that anything was redeemed, while I kept getting the normal survey notices so my acct email was never changed, so not sure how they managed to hack or redeem the points or where it went.
Feb 22, 2019, 6:21 am
#3672
Join Date: Mar 2011
Programs: AA LifeTime PLT (2.982 MM, But 3MM+ Total), HHonors GOLD, IHG AMB
Posts: 787
E-Rewards are Becoming Stingey
Lately, I'm getting E-Rewards emails offering surveys for $0.25 for 5 minutes. $2.00 for 10 minutes. $3.50 for 20 minutes. In the past I received $30.00 for 15 minutes. Aren't they aware that professionals won't do $0.25 surveys for 1 hour of time? This all started when they F'd up the Hilton redemption. These guys are done.
Feb 25, 2019, 6:43 am
#3673
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,182
I usually just redeem for Hertz points and on occasion some other ones to keep accounts active... so I normally have over 100 in the e-rewards dollars.
Feb 26, 2019, 2:23 am
#3675
Join Date: Sep 2013
Location: Phoenix, AZ
Programs: Southwest A-list & Companion Pass, Enterprise, Hilton, Wyndham, etc
Posts: 225
Direct entry into surveys seems to be going extinct. Logging in within minutes, I get, "We apologize, but this survey has expired. Answer a few questions..." The statement is an obvious lie, which irritates the hell out of me. Why do big companies think it's so OK to lie to their customers? And completely obvious lies. It's just disgusting.