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Old Feb 20, 2019 | 1:23 pm
  #3668  
josmon10
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Join Date: Mar 2006
Location: BCN
Programs: IHG, M&M, FB, Avios, ALL, etc.
Posts: 934
Originally Posted by selondoner
Thank you for your suggestion josmon10. When you say keep writing to them do you mean literally writing to their US head office or emailing their "member support"?
I only know their member support one. Do you know any HQ e-mail addresses?

...because I may have to write to them. I have just received the same e-mail you got, word for word. And what I hate the most is this impersonal way to kick us out!

I didn't have too many points, so I may insist only once. It was great getting 2,000 avios per month, but the time spent completing surveys is precious too.
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